If the malware is blocking you from downloading the latest Malwarebytes Anti-Malware definition updates, then the HOSTS file
file may be infected. If that's the case, try this:
Please download hosts.zip
and save it to your Desktop.
MVPS HOSTS File Install Instructions with screenshots if you need them.Hosts File FAQ
- Extract (unzip) the file to its own folder C:\hosts. (Click here for information on how to do this if not sure.)
- Open up the hosts folder and double-click on the mvps.bat file.
- The script will rename your present HOSTS file to HOSTS.MVP and copy the new HOSTS file to the correct location on your system.
- You can read more about what we are doing in Blocking Unwanted Parasites with a Hosts File.
Note: You may have to overwrite the hosts file in "Safe Mode" if you get "an access denied message" when trying to do it in normal mode.
Reboot in "Safe Mode with Networking
, launch MBAM and try to update the definition database. DO NOT scan yet
. Reboot normally, then perform a Quick Scan
and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally
(not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs
tab and copy/paste the contents of the new report in your next reply.
Note: Mbam-rules.exe is not
updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page
, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref
) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows
to show it.
- XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
- Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware[/color]
Can I run scans by spybot and mbam at the same time?
I would advise against doing that. It's best to scan with one scanner at a time to avoid conflicts and other issues which could hamper the process.