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If I have Windows SP3 ,


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#1 Jove

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Posted 08 September 2009 - 09:54 PM

I installed Windows SP 3 from Windows on line, and sure I installed SP2 from an upgrade disc,

but Windows Update History shows SP2 as failed, if I have it what will indicate this as I have

searched it on the system and am not sure there is a clear indication it is installed.

reason I am asking is sometime ago, MS told me that my audio problem might be solved if I

uninstall SP2, which I ignored because I don't have an installation disc, I only have an upgrade,

and as stated I used it then updated.


It seems that in a previous update session I was issued a Soundmax update that failed, however I

have not found this in the update history. Previous times it did not detect an update for this, nor

did it detect it this time, but all through this time I did not have sound.

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#2 Animal

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Posted 09 September 2009 - 12:31 PM

If you have SP3 no need to worry about SP2 being there or not being there. SP3 is a cumulative Service Pack that will have you up to date. Service Packs would not be related to your sound issue. I would find your specific sound device and update your drivers.

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#3 Jove

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Posted 09 September 2009 - 02:22 PM

Then why would MS, ask me to uninstall SP2, as a step in re-installing sound drive, etc. ?


Also, . . Can you tell me why failed downloads are not picked up by Windows update for a re-try installation ?

Edited by Jove, 09 September 2009 - 02:26 PM.

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#4 garmanma

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Posted 09 September 2009 - 03:57 PM

Can you tell me why failed downloads are not picked up by Windows update for a re-try installation ?


They are, at least on my machine
Not at the time of the botched attempt, but the next day, it's telling me I need to install it
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#5 Jove

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Posted 10 September 2009 - 10:05 AM

I'm not sure about that, . . I'll look into it, . . .

I do know that SP2 is a red error, . . and that MS wanted me to uninstall, . .

it may have been SP3, and or SP2, then use the installation disc to fix my sound, .

as stated, I could not do that.

Curiously W-Update, must have some kind of ID for my machine ?

what is it, since I don't log in ?

What is the best way to reload the botched or error-ed updates ?

Edited by Jove, 10 September 2009 - 10:06 AM.

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