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#1 newbie2009

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Posted 08 September 2009 - 08:45 PM

Hello
Recently I notice that my pc has been slow to respond. I ran a program "Malware bytes Anti-Malware" program that I downloaded from the cnet site. it found the following problem

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\REGSVR.EXE (Backdoor.Bot) -> Quarantined and deleted successfully.


I then went thru and try to identify all the processes that were running.

Below is a list of the processes.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>cd\

C:\>tasklist/svc

Image Name PID Services
========================= ====== =============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 820 N/A
csrss.exe 868 N/A
winlogon.exe 892 N/A
services.exe 936 Eventlog, PlugPlay
lsass.exe 948 PolicyAgent, ProtectedStorage, SamSs
ibmpmsvc.exe 1112 IBMPMSVC
ati2evxx.exe 1152 Ati HotKey Poller
svchost.exe 1168 DcomLaunch, TermService
svchost.exe 1252 RpcSs
svchost.exe 1288 AudioSrv, BITS, Browser, CryptSvc, Dhcp,
ERSvc, EventSystem, helpsvc, Irmon,
lanmanserver, lanmanworkstation, Netman,
Nla, RasMan, Schedule, seclogon, SENS,
SharedAccess, ShellHWDetection, TapiSrv,
Themes, TrkWks, W32Time, winmgmt, wscsvc,
wuauserv, WZCSVC
EvtEng.exe 1392 EvtEng
S24EvMon.exe 1468 S24EventMonitor
svchost.exe 1648 Dnscache
svchost.exe 1720 LmHosts, SSDPSRV
spoolsv.exe 1988 Spooler
svchost.exe 1440 WebClient
AppleMobileDeviceService. 1528 Apple Mobile Device
mDNSResponder.exe 1564 Bonjour Service
clisvcl.exe 1632 clisvc
rrpcsb.exe 1824 IBM Rapid Restore Ultra Service
jqs.exe 1752 JavaQuickStarterService
McSACore.exe 204 McAfee SiteAdvisor Service
McciCMService.exe 224 McciCMService
mcmscsvc.exe 472 mcmscsvc
McNASvc.exe 496 McNASvc
McProxy.exe 552 McProxy
Mcshield.exe 644 McShield
MpfSrv.exe 764 MpfService
QCONSVC.EXE 872 QCONSVC
RegSrvc.exe 1380 RegSrvc
svchost.exe 2032 stisvc
TpKmpSvc.exe 2116 TpKmpSVC
CALMAIN.exe 4012 CCALib8
alg.exe 2976 ALG
svchost.exe 2240 HTTPFilter
mcsysmon.exe 2784 McSysmon
mcagent.exe 2440 N/A
ati2evxx.exe 2684 N/A
explorer.exe 1584 N/A
SynTPLpr.exe 3508 N/A
SynTPEnh.exe 3660 N/A
TpShocks.exe 3876 N/A
TPHKMGR.exe 3912 N/A
wuauclt.exe 3288 N/A
EzEjMnAp.Exe 3352 N/A
TPONSCR.exe 264 N/A
TpScrex.exe 288 N/A
tfswctrl.exe 1044 N/A
ibmprc.exe 1900 N/A
QCWLICON.EXE 1828 N/A
rundll32.exe 2516 N/A
rundll32.exe 2752 N/A
iTunesHelper.exe 2056 N/A
UNavTray.exe 3412 N/A
GoogleToolbarNotifier.exe 3688 N/A
ctfmon.exe 3800 N/A
hueyTray.exe 716 N/A
iPodService.exe 3956 iPod Service
firefox.exe 3780 N/A
cmd.exe 3460 N/A
tasklist.exe 2328 N/A
wmiprvse.exe 2004 N/A

I notice that Regserv is still running and I wasn't sure of some of the processes running under svchost.


Should I be concern?

Thanks in Advance for your help

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#2 boopme

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Posted 08 September 2009 - 09:03 PM

Hello and welcome. I am moving this from intros to Am I Infected as you wouldn't get any help there..

Please do these next,thanks.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware

, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you

should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
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#3 newbie2009

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Posted 09 September 2009 - 11:54 PM

Thanks, will do the recommendation and post new logs.

thanks again for your help

#4 newbie2009

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Posted 11 September 2009 - 12:03 PM

Below is my results from the scans

Malwarebytes' Anti-Malware 1.41
Database version: 2780
Windows 5.1.2600 Service Pack 3 (Safe Mode)

9/11/2009 9:32:01 AM
mbam-log-2009-09-11 (09-32-01).txt

Scan type: Quick Scan
Objects scanned: 110946
Time elapsed: 8 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/11/2009 at 06:56 AM

Application Version : 4.28.1010

Core Rules Database Version : 4094
Trace Rules Database Version: 2034

Scan type : Complete Scan
Total Scan Time : 04:06:05

Memory items scanned : 254
Memory threats detected : 0
Registry items scanned : 6937
Registry threats detected : 0
File items scanned : 99574
File threats detected : 0


I notice that a program called ssupdate.exe and ucgather.exe was in my tasklist. They start but then dissappear after a minute or so.

I'm thinking the ssupdate may be from the superanti spyware software, not sure about the uc gather

thanks again for your help.

#5 boopme

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Posted 11 September 2009 - 02:52 PM

Hello,
The normal installation path for SUPERAntispyware is Program Files.
Open Windows Explorer, go to C:\Program Files\ and then open the folder for SUPERAntispyware.
SSUpdate can be found there. The file is 140 KB, dated 2/17/06, v1.0.0.1030.

However, since there is a malware file with the same name, you should still double check by doing a search and make sure you don't have that one as well. The DyFuCA file with that name is usually found in C:\Windows\system32\.

Description: ucgather.exe is located in a subfolder of "C:\Program Files". The file size on Windows XP is 270,336 bytes.
The application has no file description. The program is not visible. It is not a Windows system file. Therefore the technical security rating is 49% dangerous, however also read the users reviews.

http://www.file.net/process/ucgather.exe.html


Looks good,how is it running now?
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#6 newbie2009

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Posted 11 September 2009 - 03:19 PM

Everything looks good. Thanks again for your help.

#7 boopme

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Posted 11 September 2009 - 03:27 PM

Great and nicely done.
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 newbie2009

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Posted 25 October 2009 - 05:14 AM

sorry for the late response. I forgot to check back after my system was clean. Thanks again for all your help.

TJ :thumbsup:

#9 boopme

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Posted 25 October 2009 - 06:20 PM

No problem. You're most welcome,as new malware is getting stronger and harder to remove, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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