Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Very slow computer and many error messages


  • Please log in to reply
10 replies to this topic

#1 tarhook

tarhook

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 08 September 2009 - 01:57 PM

Hello all. I thankfully just discovered this site and hope someone can give me a hand. My parent's computer (Compaq Presario) is fairly old, but is increasingly painfully slow and gives off numerous error messages when I log in and use it. Mostly only used for Internet and pictures. I have McAffee Virus Scan on it, and when I run it the Scan always says everything is OK. I do things like Disk Cleaner, Defragmenter, and cleaning out Temp Internet files daily, but to no real avail. I don't know enough on my own to mess with things, but am comfortable following advice to fix stuff. They have Windows HP, 2002 edition on this computer.

Here are the major "signs" of problems I see regularly. Any suggestions would be greatly appreciated, or please let me know if I should be posting this in another forum. I have no clue if these are Malware or Software or some other kind of problem. Thanks!

- After Windows loads this error message appears: "Error Loading c:windows/system32/fiditabu.dll (next line) The specific module could not be found"
- After Windows loads this error message appears: "Error Loading c:windows/system32/lurivite.dll (next line) The specific module could not be found"
- Often when I have to use cntrl/alt/del to close a non-responsive Internet Explorer window, another "End Program" window pops up saying that "AutoComplete" is not responding.
- Internet Explorer crashes at times, with this message: "Runtime Error! (next line) Program: C:\ProgramFiles\InternetExplorer\iexplore.exe"
- Quite often I won't even be doing anything online and suddenly a message comes up saying "Virtual Memory Minimum too Low".
- In general the computer takes forever to load Internet Explorer, and then often slows while running it. At times it completely stops for a minute or two as an Hourglass icon appears and the computer makes bubbling/crackling noises (or whatever the sound a computer makes when it's doing that).

Hopefully this is enough to get me started, thanks to all who can point me in the right direction, it's much appreciated.

Cheers,
Michael

BC AdBot (Login to Remove)

 


#2 Stang777

Stang777

    Just Hoping To Help


  • Members
  • 1,821 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:08:59 PM

Posted 08 September 2009 - 03:02 PM

Hi and Welcome to Bleeping Computer,

I believe the files referenced in your first two errors are malware related, possibly remnants from a previous infection or if you have not removed any malware on that machine, part of a current infection.

I will request that this topic be moved to the Am I Infected section of this forum to get you help with those problems. That is probably what is causing your internet problems too.

Edited by Stang777, 08 September 2009 - 03:04 PM.


#3 tarhook

tarhook
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 08 September 2009 - 03:19 PM

Thanks much, that's great.

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:59 PM

Posted 08 September 2009 - 04:16 PM

Hello and welcome.

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Credit to quietman7


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Stang777

Stang777

    Just Hoping To Help


  • Members
  • 1,821 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:08:59 PM

Posted 08 September 2009 - 06:27 PM

You are welcome Tarhook. Boopme will get you all fixed up soon :thumbsup:

#6 tarhook

tarhook
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 10 September 2009 - 11:20 AM

Thank you so much for your help. I did the Autoruns program and that took care of the two initial error messages for not finding "fiditabu.dll" and "lurivite.dll".

I then ran the Malware program and the following is the log for it. It asked me to reboot for one file, and then when my computer turned back on I got an error message from "Windows Security Alerts" in my bottom right hand corner saying my computer may be at risk now because "automatic updates is turned off". I will leave that alone for the moment until I get your advice.

Here's the log file from Malwarebytes:

Malwarebytes' Anti-Malware 1.40
Database version: 2772
Windows 5.1.2600 Service Pack 3

9/10/2009 11:04:56 AM
mbam-log-2009-09-10 (11-04-56).txt

Scan type: Quick Scan
Objects scanned: 98435
Time elapsed: 12 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\mark_32.dll (Trojan.Downloader) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{ee81f721-5451-48af-b9a4-07e63af4f2bd} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\mark_32.dll (Trojan.Downloader) -> Delete on reboot.

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:59 PM

Posted 10 September 2009 - 11:28 AM

Let's try to get that thing out before it sinks it's teeth into your PC.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 tarhook

tarhook
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 11 September 2009 - 05:14 PM

Thanks again for this. OK, I'm so frustrated (with myself!). I did everything you asked to do, and it seemed to take care of at least cleaning everything out. However, I went online for about 15 mins or so and didn't notice any difference really with the speed/performance. Then all of the sudden, my McAfee alert starts going crazy saying I'm picking up Spyware, and some program "AntiVirus Pro 2010" starts up from nowhere saying I'm infected and running scans. I shut that down as quick as I could, because I've never seen it before. I then re-ran the Malwarebytes program as you had me initially do, and suddenly it says I'm infected with 43 objects! I must have gone to some crappy site, or I don't know what, but somehow I'm more infected than before. Anyway, sorry if I did anything wrong. After doing the quarantine again on Malwarebytes I came on here to post this. I will now go back to safe mode and run ATF and SUPERAntispyware again, and when those are finished I'll come straight here and post the logs. Here are the initial Malwarebytes and SUPERAntispyware reports after my first cleaning, and now the 2nd Malwarebytes since my new infection or whatever it is. Thanks again for the help, sorry about my user error. Please let me know if there's a problem besides me apparantly just going to a bad site.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/11/2009 at 02:50 PM

Application Version : 4.28.1010

Core Rules Database Version : 4094
Trace Rules Database Version: 2034

Scan type : Complete Scan
Total Scan Time : 06:43:45

Memory items scanned : 263
Memory threats detected : 0
Registry items scanned : 6684
Registry threats detected : 1
File items scanned : 96609
File threats detected : 0

Rogue.Component/Trace
HKU\S-1-5-21-3721255313-1442457012-2863321903-1009\Software\Microsoft\FIAS4057

-----------------

1ST Malwarebytes Report:

Malwarebytes' Anti-Malware 1.40
Database version: 2772
Windows 5.1.2600 Service Pack 3

9/11/2009 3:55:03 PM
mbam-log-2009-09-11 (15-55-01).txt

Scan type: Quick Scan
Objects scanned: 100192
Time elapsed: 12 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

----------------------------------------

2nd Malwarebytes report after getting infected again(?):


Malwarebytes' Anti-Malware 1.40
Database version: 2772
Windows 5.1.2600 Service Pack 3

9/11/2009 4:56:12 PM
mbam-log-2009-09-11 (16-56-12).txt

Scan type: Quick Scan
Objects scanned: 100958
Time elapsed: 7 minute(s), 18 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 4
Registry Keys Infected: 2
Registry Values Infected: 5
Registry Data Items Infected: 6
Folders Infected: 4
Files Infected: 20

Memory Processes Infected:
C:\Program Files\AntivirusPro_2010\AntivirusPro_2010.exe (Rogue.AntiVirusPro2010) -> Unloaded process successfully.
C:\WINDOWS\system32\braviax.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\Program Files\AntivirusPro_2010\AVEngn.dll (Rogue.AntiVirusPro2010) -> Delete on reboot.
C:\Program Files\AntivirusPro_2010\htmlayout.dll (Rogue.AntiVirusPro2010) -> Delete on reboot.
C:\Program Files\AntivirusPro_2010\pthreadVC2.dll (Rogue.AntiVirusPro2010) -> Delete on reboot.
C:\WINDOWS\system32\_scui.cpl (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\antiviruspro_2010 (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AntivirusPro_2010 (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\antivirus pro 2010 (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\braviax (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\braviax (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\wscui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\AntivirusPro_2010 (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\data (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\Microsoft.VC80.CRT (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\AntivirusPro_2010 (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\AntivirusPro_2010\AntivirusPro_2010.cfg (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\AntivirusPro_2010.exe (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\AVEngn.dll (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\htmlayout.dll (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\pthreadVC2.dll (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\Uninstall.exe (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\wscui.cpl (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\data\daily.cvd (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\Microsoft.VC80.CRT\Microsoft.VC80.CRT.manifest (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\Microsoft.VC80.CRT\msvcm80.dll (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\Microsoft.VC80.CRT\msvcp80.dll (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Program Files\AntivirusPro_2010\Microsoft.VC80.CRT\msvcr80.dll (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\AntivirusPro_2010\AntivirusPro_2010.lnk (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\AntivirusPro_2010\Uninstall.lnk (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\~.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\_scui.cpl (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\braviax.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wisdstr.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Desktop\AntivirusPro_2010.lnk (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\AntivirusPro_2010.lnk (Rogue.AntiVirusPro2010) -> Quarantined and deleted successfully.

--------------------------------

I will now run ATF and SUPERAntispyware again in Safe Mode and post results. Thanks.

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:59 PM

Posted 11 September 2009 - 07:37 PM

Ok good post that then Rerun MBAM (MalwareBytes) like this:{just upgraded to version 1.41

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 tarhook

tarhook
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 12 September 2009 - 09:27 AM

OK, I believe both the most recent SAS and Malwarebytes' logs came back clean, so that's good news. I'll post at the end. I'm thrilled the computer is now clean, but it sill seems to be pretty slow. Any other advice for that? Also, based on yesterday's problems, can you recommend a good free ad blocker for me, and anything else to make this computer a little more resistant to attacks? I'm a bit reluctant to surf around much at the moment. And finally, should I turn "Automatic Updates" on in my Windows Security Center?

Thanks again!

------------------------------------
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/12/2009 at 00:10 AM

Application Version : 4.28.1010

Core Rules Database Version : 4094
Trace Rules Database Version: 2034

Scan type : Complete Scan
Total Scan Time : 06:44:51

Memory items scanned : 267
Memory threats detected : 0
Registry items scanned : 6672
Registry threats detected : 0
File items scanned : 96646
File threats detected : 0


----------------

Malwarebytes' Anti-Malware 1.41
Database version: 2783
Windows 5.1.2600 Service Pack 3

9/12/2009 1:51:03 AM
mbam-log-2009-09-12 (01-51-03).txt

Scan type: Full Scan (C:\|)
Objects scanned: 197021
Time elapsed: 1 hour(s), 13 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:59 PM

Posted 12 September 2009 - 09:45 AM

Ok,looks real good. Some slowness may be from clearing all the cookies and temps and some will come back as they are repopulated.
In the next step you will also clear some space that may help. You should look thru and remove any unused programs.

Take a look here http://www.bleepingcomputer.com/forums/topic3616.html
under Web Browsing Security are a few popup blockers
Also under Malware Removal,,see •Spywareblaster

yes turn that on keep everythng updated. Most product updates are to repair security flaws.


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

As new malware is getting stronger and harder please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users