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Rogue antivirus removal


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#1 adrajpuc

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Posted 08 September 2009 - 01:31 PM

I followed the directions for removing the rogue virus called antivirus 2009 and it worked great. My updated Mcafee did not do the job, but Malaware did. However, my computer cannot see the internet after removing the virus and rebooting. I have a wireless modem/router with two laptops that both see the internet, but my main computer can't. I tried resetting the modem/router, but that didn't do the trick. It doesn't appear as though any of my internet settings are incorrect. I can connect wirelessly to the modem/router, but just can't see the internet. Does the virus somehow affect the settings in a way that Malaware doesn't restore? Any suggestions as to why I suddenly can't access the internet after removing the virus?

Thanks,
Aaron

Edited by adrajpuc, 08 September 2009 - 02:39 PM.


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#2 trollocks

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Posted 08 September 2009 - 02:41 PM

you may still be infected.you could rerun malaware (do you mean malwarebytes

or do system restore to before you removed av2009 and try again

#3 adrajpuc

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Posted 08 September 2009 - 02:52 PM

Yes, I meant to malwarebytes.
I did run it again and it didn't find anything new. I don't get any of the popups claiming to have lots of virus issues, so I assumed it really did remove the virus. I also checked manually for the files that av2009 creates and didn't find any of them. I suppose I could system restore to a point before I was infected with the virus and my internet would hopefully come back. Just wanted to check in to see if this was a common problem and if there was an easy fix.

Aaron

#4 trollocks

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Posted 08 September 2009 - 03:01 PM

see this topic for possible fix (i am no expert) post 5

http://www.bleepingcomputer.com/forums/ind...&hl=winsock

Edited by trollocks, 08 September 2009 - 03:03 PM.


#5 xblindx

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Posted 09 September 2009 - 02:37 PM

Please DO NOT do a system restore as this will just cause you to become reinfected. Just my advice.




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