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how to get rid of "vsfoceqltqsnky rootkit" problem?


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8 replies to this topic

#1 doivberg

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Posted 07 September 2009 - 06:14 PM

Everytime I run MBAM, I get the same infection problem. Here is the log:

Malwarebytes' Anti-Malware 1.40
Database version: 2754
Windows 5.1.2600 Service Pack 3

9/7/2009 7:03:10 PM
mbam-log-2009-09-07 (19-03-10).txt

Scan type: Quick Scan
Objects scanned: 112057
Time elapsed: 11 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsfoceqltqsnky (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I had a rootkit problem about a month ago, which appeared to be completely cleaned. So I don't know if this is related. Anyway, can someone please help? I don't really see any effect on my computer from this malware, except that it keeps showing up everytime i run MBAM and reboot my computer.

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#2 boopme

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Posted 07 September 2009 - 07:13 PM

Let's look.
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check only the Files box: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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#3 doivberg

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Posted 07 September 2009 - 08:23 PM

Here is the rootrepeal report:


ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/07 21:10
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\documents and settings\networkservice\local settings\temp\perflib_perfdata_310.dat
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\program files\microsoft sql server\mssql.1\mssql\log\log_393.trc
Status: Allocation size mismatch (API: 4096, Raw: 0)

==EOF==

#4 boopme

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Posted 07 September 2009 - 09:26 PM

Let's get a second opininion.
Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.
  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now".
  • Click Yes and allow the driver and its randomly named .tmp file (i.e. F.tmp) to load if asked.
  • If the scan did not start automatically, make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

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#5 doivberg

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Posted 08 September 2009 - 06:06 PM

ok i ran sophos anti rootkit. but i don't really have a log file to provide, because it didn't find any files recommended for removal. it did find 3 files, but they were not recommended for removal, so i didn't clean them. don't know what this means?

#6 boopme

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Posted 08 September 2009 - 08:30 PM

Well if it is still in your MBAM scans then we will need stronger tools to pulll it out.
You will need to run HJT/DDS.
Please follow this guide. Preparation Guide For Use Before Using Hijackthis. Then

go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and

post that complete log.

Let me know if it went OK.

Edited by boopme, 08 September 2009 - 08:30 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 doivberg

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Posted 08 September 2009 - 09:02 PM

when i ran DDS, it gives the message "Access is denied" (this appears below the line "We only require it to run just once. Dispose after use".
This doesn't sound good :thumbsup:

#8 boopme

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Posted 08 September 2009 - 09:14 PM

Ok I hate this RootKit...
We need to run this next. Then post it log in the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal mentioned above.
NOTE Add a link to this topic. Title it I cant run anything but this.

System Repair Engineer
  • Please download System Repair Engineer from here
  • Unzip/extract sreng2.zip to a folder on your desktop
  • Double-click on SREngLdr.EXE to launch System Repair Engineer
  • Click the Smart Scan Icon
  • Click Scan
  • Wait for the scan to finish
  • Click on the Save Reports button
  • Save it to your desktop, using the recommended name of SREngLOG.log
  • Close System Repair Engineer
  • Use notepad to open the SREngLOG.log file
  • Copy & paste the contents of that file as a reply to this topic
  • Note: The log may be long, and you may need several posts to post all of it
  • If you are using a custom HOSTS file, please leave out the HOSTS File section, as it will make the log far too long

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Orange Blossom

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Posted 08 September 2009 - 11:03 PM

Hello,

I have merged your System Repair Engineer log into your HiJack This topic here: http://www.bleepingcomputer.com/forums/t/256274/i-cant-run-anything-but-this/

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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