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Wireless Network refusing to connect


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#1 Azumizai

Azumizai

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Posted 07 September 2009 - 05:53 PM

I have a friend who lives on the other side of the contintent trying to ask me for some help regaurding his internet connection. He recently had his computer's operating system re-installed to Windows XP SP2. But when he tries to set up his internet connection, he gets this message:

"Depending on wireless software running on this computer, the Wireless Network Setup Wizard might not work. For details see article 871122 in the Microsoft Knowlege Base at microsoft.com."

His router is a Actiontec MI424-WR Rev. D

His computer is SP2. He does NOT have an optical drive on it that functions.

I am quite lost on how to help him myself.

1. Is there any way to get SP3 for Windows XP onto his computer by use of a USB key and another computer that has an internet connection
2. Would getting a USB port optical drive for his laptop aide him?

Any help at all... would be fantastic. Thank you.

Edited by The weatherman, 07 September 2009 - 06:15 PM.
Moved from XP to a more appropriate forum. Tw


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#2 CaveDweller2

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Posted 07 September 2009 - 06:37 PM

SP3 Standalone - From here. Its 316 MB, fits easily on most thumb drives.

If he doesn't have the proper drivers for his wireless adapter, then he needs to download them and get them installed.

And did the PC have another OS on it and XP was installed on it? or Did he just have to reinstall XP?

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College





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