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Windows Antivirus Pro/ Windows Police Pro, Maybe?


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#1 MyComputerSucks15

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Posted 07 September 2009 - 04:50 PM

Well lately my my computer has been acting pretty strange lately. When I first get to my desktop about 20 command prompts pop up and go away by themselves. When I go to click on an icon, instead of the program starting like usual, a command prompt pops up and goes away within the same second. I got internet explorer to work, but it will not let me get on any sites like facebook, twitter, and myspace. When I try to go to these sites it says

"Restricted Site
---------------------------------------------------
This web site is restricted based on your security preferences .
---------------------------------------------------
Your system is infected. Please activate your antivirus software."


Also, this Windows Antivirus Pro thing pops up every once in a while.

I have read how to remove Windows Antivirus Pro & Windows Police pro but there are certain things that are not there when I go to delete them, so what do I do now?

Thanks.

Edited by MyComputerSucks15, 07 September 2009 - 05:51 PM.
Moved from HJT to a more appropriate forum. Tw


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#2 boopme

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Posted 07 September 2009 - 06:32 PM

Hello you have read the BC tutorial, http://www.bleepingcomputer.com/virus-remo...s-antivirus-pro and ran Fixtm.reg first?

Please post the Malwarebytres log.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 MyComputerSucks15

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Posted 07 September 2009 - 06:53 PM

Well the problem is I don't see the "Windows Antivirus Pro" in the task manager so that just throws everything off. Its not in Processes either.

#4 boopme

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Posted 07 September 2009 - 07:11 PM

Are any of theses processes there.
mav_startupmon.exe
uwa7pcw.exe
rtasks.exe
WinAv.exe
wa7pinst.exe

Use Process Explorer to see what's running at startup. Disable the above or post the log.


Please download and run Process Explorer v11.33
Click on File then Save As, create a log.
Copy and paste it into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 MyComputerSucks15

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Posted 07 September 2009 - 08:02 PM

Ok I extracted the file to a folder, and clicken on it but the desote.exe command prompt popped up and went away, like usual.

Edited by MyComputerSucks15, 07 September 2009 - 08:09 PM.


#6 boopme

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Posted 08 September 2009 - 10:58 AM

Unfortunately you have the new rootkit.

As there are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team member.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

Now ... Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the Rootrepeal log and the above log.

Let me know how that went.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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