Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Win XP SP3 Will Not Shut Down

  • Please log in to reply
No replies to this topic

#1 ecrawf099


  • Members
  • 8 posts
  • Gender:Male
  • Location:Georgia, USA
  • Local time:01:38 AM

Posted 07 September 2009 - 01:17 PM

I have a PC running XP Home SP3. When I go through the shutdown routine (Start > Shutdown > Shutdown, Restart, or Install Updates and Shutdown), the PC will proceed to act like it is shutting down (you know, logging off > windows is shutting down...). The message that says "Windows is Shutting Down" disappears and I am left with blank blue screen (not a BSOD) on which I can move the cursor arrow around and that is where it stops. The PC never actually powers down. It worked properly until I installed QuickBooks Pro 2009, but I am not convinced the two events are related. I have searched the web with no luck on finding an answer. Any suggestions? :thumbsup:

UPDATE: It is not the Quick Books. I have unistalled and problem persisits.

In Event Viewer, I am showing error codes 1517 and 1524. After doing some research on the Net, I am thinking that this may have something to do with it. With that, I have installed the MS UPHClean in an attempt to clear any registry eys that may not be allowing the sessions to end. That doesn't seem to have helped either.


Edited by ecrawf099, 08 September 2009 - 07:57 AM.

BC AdBot (Login to Remove)


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users