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Virus or Adware / Spyware issue


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3 replies to this topic

#1 Jambob

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Posted 07 September 2009 - 11:59 AM

I believe my laptop has been infected by some virus or spyware. I continually am bombarded by a Security Center Alert that reads:

"To help protect your computer, Windows Firewall has blocked some features of this program.

Do you want to block this suspicious software?

Name: Net-Worm Win32 DipNet.d
Risk: Middle-Risk
Description: Dip.Net.d infects computers running under Windows. The worm itself is a Windows PE EXE file approximately 91KB in size, packed using UPX. The unpacked file is approximately 264 KB in size. The worm propagates by exploiting a vulnerability in Microsoft Windows LSASS (MS04-011).

Other times the Security Center Alert popup reads:

Rootkit.Win32Agent.pp
Risk: Middle-Risk
Description: This Trojan masks its presence in the system from users and from other programs. It is a Windows PE SYS file. It is 40960 bytes in size. It is not packed in any way. It is written in C.

The only option is to Cancel or Close these pop-ups. I always close them.

I also get a popup that reads:

Protection System network security alert
Network attack rejected!
Your computer is being attacked from remote host. Attack has been classified as Remote code execution attempt.
Attack from 75.230.133.36:25507. Or, Attack from 42.197.100.3:15463. Etc...

The only option is to close or Dismiss this popup. I always close them.

Other symptoms include numerous pop-ups promoting anti-spyware software and IE launching on its own, or freezing.

I've tried downloading Malware Bytes Anti-Malware, however, I am unable to complete the download. The program freezes before the download can complete.

I'm looking for some help in resolving my issues and would appreciate any assistance you can provide.

Thanks.

Edited by Jambob, 07 September 2009 - 12:30 PM.


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#2 boopme

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Posted 07 September 2009 - 03:23 PM

Hello,looks like you have a rootkit.
As there are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team member.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

Now ... Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the Rootrepeal log and the above log.

Let me know how that went.
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#3 Jambob

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Posted 07 September 2009 - 05:29 PM

Hello,

Thanks for the response. I have created a new topic called Jambob - Virus or Adware/Spyware Issue - Rootrepeal log... in the Hijack This Logs and Virus/Trojan/Spyware/Malware Removal forum.... and posted the contents of the Win32Diag.txt file there.

#4 boopme

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Posted 07 September 2009 - 06:45 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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