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Trojan-Spy.Win32.Agent.azpj - antispy protector 2009??

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3 replies to this topic

#1 jsteinpka


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Posted 06 September 2009 - 11:30 PM


My PC running XP is infected with something terrible. I hope somebody here can help! Here are the symptoms:

-Firefox will not open
-Internet Explorer has been hijacked and takes me to random pages when I click on Google links
-All of my antivirus programs and spyware programs have now failed.
--AVG would not run a scan, so I tried to uninstall it, and that does not work
--Now I cannot install any other antivirus programs because AVG wont uninstall
--Ad-Aware shuts down when I try to run a scan (ERROR: System error: 1814 has occurred. Description: Could not login to service. Are you running this application as another user?Application terminates) (ERROR 2: Scanner error: 5001 has occurred. Description: Can't start Smart Scan, scanner is busy!)
--Malwarebytes Anti-Malware shuts down when I try to run a scan, and then wont re-open again (i have tried installing, changing the mbam.exe filename, that doesnt work either)
-DDS.scr just freezes up when I try to run it (also when renamed)
-GMER.exe doesn't run either
- _ex-08.exe has infiltrated my system, along with FI.exe, find.exe, and more I'm sure

I was able to run the Kaspersky online scanner, which detected many versions of Trojan-Spy.Win32.Agent.azpj along with several other trojans (but the online scanner does not remove them and I cannot install Kaspersky because AVG wont uninstall

Please help me!!

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#2 boopme


    To Insanity and Beyond

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Posted 06 September 2009 - 11:53 PM

Hello and welcome.

You have a rootkit.
As there are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team member.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

Now ... Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the Rootrepeal log and the above log.

Let me know how that w
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#3 jsteinpka

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Posted 07 September 2009 - 12:15 AM


Thanks for the response

RootRepeal closed about 5 seconds into the scan and wouldn't re-open. I restarted in safe mode but clicking the file gives me an error: windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item.


Edited by jsteinpka, 07 September 2009 - 12:35 AM.

#4 Orange Blossom

Orange Blossom

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Posted 07 September 2009 - 01:21 AM


Thanks for posting back with the link. Now comes the hard and frustrating part: waiting.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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