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NT AUTHORITY forces restart constantly


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#1 preobrazhenskiy

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Posted 06 September 2009 - 10:59 PM

I was browsing the Internet when my computer suddenly restarted and began a cycle of reboots. According to the one-minute-timered dialog box that appears, shutdown was initiated by NT AUTHORITY\SYSTEM and the exception is 1073741482.

I use Windows XP and can't get logged in within the one minute, so my only hope was to put my comp into safe mode, which is running normally.

I have HijackThis already installed, but it won't run when I click on it. My standard antivirus program is Avast, which I'm running now - again, in Safe Mode. It's all I've got.

I have no internet access ('cause I'm in Safe Mode) from that computer, so downloading to that computer will be tricky, as will posting logs. I've been meaning to buy a flash drive, though - can I use that to transfer to/from a computer in Safe Mode? I'd like to be able to save some of my files in case the worst happens and I can't fix the damn thing.


Any ideas?

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#2 Budapest

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Posted 06 September 2009 - 11:19 PM

Run a full-scan with Avast in Safe Mode and see if that helps the situation.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 preobrazhenskiy

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Posted 07 September 2009 - 01:55 AM

It closed, and now I can't run Avast.

EDIT: Still have the Avast Screen Saver option, am running that overnight. Now: sleep.

Edited by preobrazhenskiy, 07 September 2009 - 01:58 AM.


#4 Jpui

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Posted 07 September 2009 - 10:40 AM

I have the exact same problem Too!! And i need to fix my school laptop before I go to school.. Or else I'd be screwd over.. I'm currently running the online Kaspersky scanner.. but do you know if it will remove the infected files? (14 Detected and 1 threat found and counting)...

#5 preobrazhenskiy

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Posted 07 September 2009 - 12:51 PM

Now can't run Avast's screen saver.

I've got Root Repeal and ComboFix downloaded to a CD, gonna try Root Repeal first.

#6 preobrazhenskiy

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Posted 07 September 2009 - 03:10 PM

I'm posting this from the (formerly) infected computer: ComboFix is the way to go. For others with this problem, make sure that you use ComboFix properly - so get help with it or use the tutorial from this site - but it worked for me.




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