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plz help


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#1 roxanne lynda

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Posted 06 September 2009 - 06:08 PM

ime constantly being "syn"-"rst ack"-"ack" attacks..every 2 or 3 seconds to my computer 24 hrs a day..my isp says my conection is fine (vigin media)ive got outpost pro 2009 instaled and messed with the setings quite a bit trying to fix. it ime not quite sure what ive done "ime not to good with pc or i wudnt be here asking for help" ok here is my problem i love the fps shooter quake 3....before (virgin media) they was (ntl) (virgin media) took over i never used to have a problem playng the game when was (ntl) always steady 40 ping on all servers pretty much.. and i was only a 2mb conection then now its virgin ime 10 mb conection.. and all i get on all quake3 servers is constant yo yo ping like 50 80 60 30 90 110 70 40...ive tryed everything..adjusting everything in game snaps maxpackets rate nothing works even tryed playing with no fire wall running makes no difference.the frustrating thing is that other people in uk that are with virgin media on less conections than me playing on the same servers have less ping and more stable ping somthing is going on with my network i thing and i jujst dnt no how to fix it...comes to download a 100 mb file ile get it in 2 mins 30 seconds..wtf is going on plz sum1 help...ty in advance for any replies

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#2 garmanma

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Posted 08 September 2009 - 07:51 PM

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled
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#3 roxanne lynda

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Posted 15 September 2009 - 03:52 AM

hi thanks for your replie here is mbam log

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3

13/09/2009 00:07:58
mbam-log-2009-09-13 (00-07-51).txt

Scan type: Quick Scan
Objects scanned: 85341
Time elapsed: 6 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


ime still geting same constant attacks acording to outpost pro ..saying blocked net bois traffic and..packets closed to port .. blocked by attack detection etc etc
even though out post pro is saying it is blocking surely this must be slowing my computer and my network conection the attacks are still every 2 or 3 seconds and they are relentless constant 24/7 streaming attacks

#4 garmanma

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Posted 15 September 2009 - 03:06 PM

Update mbam and run a FULL scan
Please post the results
------------------------

Then run ATF and SAS

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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#5 quietman7

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Posted 15 September 2009 - 08:50 PM

ime still geting same constant attacks acording to outpost pro ..saying blocked net bois traffic and..packets closed to port .. blocked by attack detection

A firewall serves two basics purposes: Prevent incoming communications that you did not request from entering your computer and to monitor what programs on your computer are allowed to communicate out. It does this by enforcing an access control policy to permit or block (allow or deny) inbound and outbound traffice. Thus, the firewall acts as a central gateway for such traffic by denying illegitimate transfers and facilitatint access which is deemed legitimate. The goal of the firewall is to prevent remote computers from accessing yours and provide notification of any unrequested traffic that was blocked along with the IP address.

If your firewall provides an alert that indicates it has blocked access to a port but does not necessarily mean your system has been compromised. Firewall alert messages are a response to unrequested traffic from remote computers. The alert means that your firewall has blocked an attempt from an external host to access a port on your computer that is commonly used by a trojan. Even if the port is open, the alert message indicates that your firewall has blocked the attempt to access it. These alerts are often classified by the network port they arrive on and allow you to see the activity of what is happening on your firewall. The alerts allow the firewall to notify you in various ways about possible penetration and intrusion attempts on your computer.

It is not unusual for a firewall to provide numerous alerts regarding such attempted access. Botnets and Zombie computers constantly scour the net and will randomly scan blocks of IP addresses searching for "vulnerable ports", then make repeated attempts to access them. Your firewall is doing its job by blocking this kind of traffic and alerting you about these intrusion attempts. However, not all unrequested traffic is malevolent. Even your ISP will send out regular checks to see if your computer is still there, so you may need to investigate an attempted intrusion.

If the alerts become too annoying, you should be able to go into your firewall settings and turn them off (Hide notification messages).
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#6 roxanne lynda

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Posted 17 September 2009 - 07:42 AM

thank you for ure response again..i have rescaned full scan with mbam after update ..used atf cleaner..and used sas as you requested...here is mbam log..
Malwarebytes' Anti-Malware 1.41
Database version: 2814
Windows 5.1.2600 Service Pack 3

17/09/2009 10:56:22
mbam-log-2009-09-17 (10-56-22).txt

Scan type: Full Scan (C:\|)
Objects scanned: 109435
Time elapsed: 32 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

here is sas log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/17/2009 at 01:15 PM

Application Version : 4.28.1010

Core Rules Database Version : 4106
Trace Rules Database Version: 2046

Scan type : Complete Scan
Total Scan Time : 02:05:21

Memory items scanned : 226
Memory threats detected : 0
Registry items scanned : 4005
Registry threats detected : 0
File items scanned : 22124
File threats detected : 0

#7 roxanne lynda

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Posted 17 September 2009 - 07:47 AM

also in my out post pro i have attack detection log and just hundreds of port scans...please advise..alot say intruder unblocked and detected attack host not blocked etc etc i am geting these every 5 to 10 seconds constantly aswell..would theese be slowing my conection ? sorry to be a pain and thank you for ure help so far.. but as i said to start with i am a bit of a novice with pc stuffs...thank you in advance for any more help or advice you can give me

#8 quietman7

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Posted 17 September 2009 - 08:30 AM

I don't use Outpost Pro so I'm not familiar with the settings. You can always contact Agnitum Support and ask them or use Agnitum Chat to speak with a tech.

They also provide free Outpost Firewall PRO documentation if you never received a copy when installing their firewall.
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#9 roxanne lynda

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Posted 17 September 2009 - 10:57 AM

ok i only just noticed that i have reply from 2 seperate people thank you both for ure advice and help..erm i dnt no what else to do i am still geting 6 7 up to 11 12 percent ping loos when i try play online quake 3 on all servers...like a yo yo up and down is ther anything else i can do to check my 10 mb conection and see exactly what is going on ie packet loss or i dunoh..lol.u no :/....my isp says my conection is fine..my pc is pentium 4 ..1 gig ram ..service pack 3 ..all updates...and if i turn of all running programs ie fire wall virus software etc etc it makes no difference i get same results constant ping spikes...which i dnt understant when i play with other people with same isp on same servers geting better more stable ping on less than 10 mb conections...and most of them have given me ther cfgs for the game to try and i stil get the same results..which baffles them also.argggggggggggggg..ime about ready to laugh of the net as i only want it for playing quake 3 online...this is been going on for so long now i cnt take no more ive formated like 50 times no matter what i try what i do its same...u guys are my last hope to get this sorted. plz any sugestions or advice would be great

#10 quietman7

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Posted 17 September 2009 - 12:25 PM

We can do some in depth investigation to see if your system is really clean. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

IMPORTANT NOTE: Since you are playing online gams, please be aware that gaming sites are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. They can lead to other sites containing malware which you can inadvertently download without knowledge. Users visiting such sites may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. Gaming sites can put you at risk to fraud, phishing and theft of personal data. Even if the gaming site is a clean site, there is always the potential of some type of malware making its way there and then onto your system. In some instances an infection may have caused so much damage to your system that it cannot be successfully cleaned or repaired. In those cases, recovery is not possible and the only option is to reformat/reinstall the OS.
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#11 roxanne lynda

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Posted 18 September 2009 - 08:45 AM

i have done as you have sugested have just completed the 3 steps they required (attach.txt. dds.txt and the ark.txt)and have posted in the new forum with the 3 new scan results.ime not sure how to post you a link to the new help i hopefuly will get..thank you so much for all ure time and effort in trying to help me get this problem resolved..

#12 boopme

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Posted 18 September 2009 - 11:56 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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