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Computer running slowly and LOUDLY


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9 replies to this topic

#1 jamiejj

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Posted 06 September 2009 - 03:38 PM

My system is Windows XP Home Edition Version 2002, Service Pack 3. My computer is Intel® Pentium ® 4CPU 2.40GHz 2-39 GHz. 512 MB of RAM. I use Firefox. My computer is very slow to load and I thought it was because of Avast! running at startup.
Then my D-drive stopped working; if I try to use it I get an internal error and everything shuts down.
I tried to uninstall my Adaware thinking maybe it was a rogue program but I can't do that either. The Windows Installer screen says 'this feature you are trying to use is on a network resource that is unavailable' and then tells me to enter an alternate path.
I don't surf alot but I do use Facebook and play Farmtown there.
Now my system is in such a strain that I can hear it running very loudly.
I don't know what to do and would like to see if it can be fixed before I try to buy another one.
Thank you in advance.

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#2 garmanma

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Posted 08 September 2009 - 07:48 PM

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 jamiejj

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Posted 09 September 2009 - 05:36 PM

It didn't find anything. Possibly I did something wrong?
Malwarebytes' Anti-Malware 1.40
Database version: 2768
Windows 5.1.2600 Service Pack 3

9/9/2009 6:31:18 PM
mbam-log-2009-09-09 (18-31-18).txt

Scan type: Quick Scan
Objects scanned: 98722
Time elapsed: 9 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 garmanma

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Posted 09 September 2009 - 07:14 PM

Update mbam and run a FULL scan
Please post the results
-------------------------------

Then try:
ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 animemonster

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Posted 09 September 2009 - 07:24 PM

Hey, this sounds like what was wrong with another computer in my house, and it had a very simple fix. Is your computer a desktop? Because the one that this happened to in my house is. I took the tower outside, opened it up, it was filled with so much dust the CPU fan couldn't even move. I used some canned air, blew all the dust out. Now it runs ten times faster than it ever did before and is only loud on initial start-up (other wise it runs as quite as a mouse).

It could be a virus, too, though.

#6 jamiejj

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Posted 10 September 2009 - 12:13 PM

Malwarebytes' Anti-Malware 1.40
Database version: 2768
Windows 5.1.2600 Service Pack 3

9/10/2009 12:36:04 PM
mbam-log-2009-09-10 (12-36-04).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|)
Objects scanned: 152515
Time elapsed: 1 hour(s), 4 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Now I'm doing the AFT....

Thanks animemonster... I'm going to do that too because I know it's needs doing.

#7 jamiejj

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Posted 10 September 2009 - 12:48 PM

Well that didn't work and now everything is weird! Good grief, what have I done!?!
I went into Safe Mode but got this error....

"The Windows Installer Service could not be accesssed. This can occur if you are running Windows in Safe Mode or if Windows Installer is not correctly installed. Contact your support personnel for assistance."
Needless to say, I didn't get to run SAS.

My Windows Installer wasn't working before because I had tried to remove programs from my computer and couldn't. Now even though I am out of Safe Mode everything looks weird... there are no lines on this website and your picture is gone! What did I do?

#8 garmanma

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Posted 10 September 2009 - 07:25 PM

Did you install SAS in normal then go into safe mode?
Run SAS in normal if you have to
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#9 jamiejj

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Posted 10 September 2009 - 10:13 PM

Yep, I installed in in normal. I'm just having some issue with Windows Installer not working and still can't figure out how to fix it or update it. I'll run SAS in normal and see what happens.
Thanks Mark!

#10 garmanma

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Posted 11 September 2009 - 06:35 PM

I had tried to remove programs from my computer and couldn'

What programs would those be and how did you attempt to remove them?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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