Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Fake anti-virus program keeps trying to install


  • This topic is locked This topic is locked
2 replies to this topic

#1 somethingobscene

somethingobscene

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:08:29 AM

Posted 06 September 2009 - 02:15 PM

A fake anti-virus program keeps trying to install itself onto my computer. I am not very knowledgeable about computers, but I know this has to be a fake. Right now I keep getting the same alert in the middle of my screen that says my firewall has blocked suspicious software. Name: Virus.Win32.Hala.a, but between the three options provided (keep blocking, unblock, and enable protection) only 'enable protection' can be selected. When I click on this, something called 'system protection' pops up and starts installing, and though I will cancel it, it keeps coming back up. It looks alot like the 'anti-spy 2009 software' I saw mentioned when I clicked on the home tab for 'bleepingcomputer', but slightly different.
Here are the reports requested, and any help or information on stopping this would be greatly appreciated. Thank you.


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 8/2/2008 9:19:04 AM
System Uptime: 9/6/2009 12:38:25 PM (2 hours ago)

Motherboard: Gateway | |
Processor: Intel® Celeron® M CPU 420 @ 1.60GHz | uFCPGA2 | 1596/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 75 GiB total, 64.724 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP64: 9/5/2009 11:20:57 PM - System Checkpoint
RP65: 9/5/2009 11:20:57 PM - Software Distribution Service 3.0
RP66: 9/5/2009 11:20:57 PM - System Checkpoint
RP67: 9/5/2009 11:20:57 PM - System Checkpoint
RP68: 9/5/2009 11:20:57 PM - Installed Windows Media Player 11
RP69: 9/5/2009 11:20:58 PM - Software Distribution Service 3.0
RP70: 9/5/2009 11:20:58 PM - System Checkpoint
RP71: 9/5/2009 11:20:58 PM - Software Distribution Service 3.0
RP72: 9/5/2009 11:20:58 PM - System Checkpoint
RP73: 9/5/2009 11:20:59 PM - Avg8 Update
RP74: 9/5/2009 11:20:59 PM - Avg8 Update
RP75: 9/5/2009 11:20:59 PM - Removed AVG 8.5
RP76: 9/5/2009 11:20:59 PM - Installed AVG 8.5
RP77: 9/5/2009 11:20:59 PM - System Checkpoint
RP78: 9/5/2009 11:20:59 PM - System Checkpoint
RP79: 9/5/2009 11:21:00 PM - System Checkpoint
RP80: 9/5/2009 11:21:00 PM - System Checkpoint
RP81: 9/5/2009 11:21:00 PM - System Checkpoint
RP82: 9/5/2009 11:21:00 PM - System Checkpoint
RP83: 9/5/2009 11:21:01 PM - System Checkpoint
RP84: 9/5/2009 11:21:01 PM - System Checkpoint
RP85: 9/5/2009 11:21:01 PM - Software Distribution Service 3.0
RP86: 9/5/2009 11:21:01 PM - System Checkpoint
RP87: 9/5/2009 11:21:01 PM - System Checkpoint
RP88: 9/5/2009 11:21:02 PM - System Checkpoint
RP89: 9/5/2009 11:21:02 PM - System Checkpoint
RP90: 9/5/2009 11:21:02 PM - Software Distribution Service 3.0
RP91: 9/5/2009 11:21:02 PM - System Checkpoint
RP92: 9/5/2009 11:21:02 PM - Software Distribution Service 3.0
RP93: 9/5/2009 11:21:02 PM - System Checkpoint
RP94: 9/5/2009 11:21:03 PM - System Checkpoint
RP95: 9/5/2009 11:21:03 PM - System Checkpoint
RP96: 9/5/2009 11:21:03 PM - Software Distribution Service 3.0
RP97: 9/5/2009 11:21:03 PM - System Checkpoint
RP98: 9/5/2009 11:21:03 PM - System Checkpoint
RP99: 9/5/2009 11:21:03 PM - System Checkpoint
RP100: 9/5/2009 11:21:04 PM - System Checkpoint
RP101: 9/5/2009 11:21:04 PM - System Checkpoint
RP102: 9/5/2009 11:21:04 PM - Software Distribution Service 3.0
RP103: 9/5/2009 11:21:04 PM - Software Distribution Service 3.0
RP104: 9/5/2009 11:21:04 PM - System Checkpoint
RP105: 9/5/2009 11:21:04 PM - System Checkpoint
RP106: 9/5/2009 11:21:04 PM - System Checkpoint
RP107: 9/6/2009 1:21:34 AM - restore point

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Broadcom 802.11 Network Adapter
Critical Update for Windows Media Player 11 (KB959772)
DriverAgent by TouchStone Software
Google Earth
Google Update Helper
Google Updater
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Intel® Graphics Media Accelerator Driver
Java™ 6 Update 4
Java™ 6 Update 7
Jewel Quest (remove only)
LimeWire 5.1.2
Mah Jong Quest (remove only)
Marvell Miniport Driver
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Motorola SM56 Data Fax Modem
PowerDVD
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
SigmaTel Audio
Sony ACID Music Studio 7.0
StarOffice 8
SystemSuite 8 Professional
Texas Instruments PCIxx21/x515/xx12 drivers.
TIPCI
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Messenger
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

9/6/2009 10:36:12 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Print Spooler service to connect.
9/6/2009 10:36:12 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate1c9e20a54a45158) service to connect.
9/6/2009 10:36:12 AM, error: Service Control Manager [7000] - The Print Spooler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
9/6/2009 10:36:12 AM, error: Service Control Manager [7000] - The Google Update Service (gupdate1c9e20a54a45158) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/31/2009 12:03:31 AM, error: Dhcp [1002] - The IP address lease 192.168.0.100 for the Network Card with network address 0014A5AE1473 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================

Attached Files



BC AdBot (Login to Remove)

 


#2 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,704 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:08:29 AM

Posted 22 September 2009 - 03:29 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+


#3 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:07:29 AM

Posted 27 September 2009 - 06:21 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users