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BIOS virus/malware..?


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13 replies to this topic

#1 jardielc

jardielc

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  • Local time:06:48 AM

Posted 05 September 2009 - 11:36 PM

Hi there guys,
Ok, you are my last resort to figure this out.

This is a problem on my home PC. I have a total of 2 computers plugged to a single modem. Internet High Speed provided by Qwest. I also have Windows One Care running in both computers.

One night several days ago, when shut down my PC, I got the "Install Automatic Updates and shut down" message from Windows XP (Pro SP3)
Next morning, when turning on mi PC, all kind of unusual, weird and inexplicable stuff started happening. First thing noticed missing was the splash screen from my BIOS. Second thing; The Date & Time had been set back to ...2002! in both my BIOS and Windows Operative System. No windows update would make such thing, so this is way too weird. Motherboard battery issues were ruled out. After that, every clicked link comes with a warning: "This connection is untrusted", "Someone might be impersonating the website you're trying to access"... etc, etc...

Every attempt to even install a virus scanner from Microsoft has failed. There was no System Restore point to return, since the machine's Date/Time doesn't allow it. The Windows OneCare scan shows no positive results on virus/malware, which makes sense if the firmware in BIOS is the one compromised.

Since then, I manually returned my BIOS Date/Time to the current, actual one. But I simply can't just ignore an issue like this. So here I am guys, hoping you can help me to find/remove any problem without having to "reflash" the BIOS or re-format my HDD.

Here is my DDS.txt log. Both the Attach.txt file created by DDS and the Ark.txt created by RootRepeal are attached. A million thanks in advance for your attention and any help.
---------------------------------

DDS (Ver_09-07-30.01) - NTFSx86
Run by Yo at 18:34:05.25 on Sat 09/05/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1983.1214 [GMT -7:00]

AV: Windows Live OneCare *On-access scanning enabled* (Updated) {427ADFC3-B354-4A51-BE34-A9D4218E45C4}
FW: Windows Live OneCare Firewall *enabled* {A3899D22-27E6-4A7E-AE4E-2C106646DAAB}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\mspaint.exe
C:\Documents and Settings\Yo\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://qwest.live.com
uWindow Title = Windows Internet Explorer provided by Qwest
uDefault_Page_URL = hxxp://qwest.live.com
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [NWEReboot]
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickCare] c:\program files\qwest\quickcare\bin\sprtcmd.exe /P QuickCare
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [OneCareUI] "c:\program files\microsoft windows onecare live\winssnotify.exe"
mRun: [Launch Ai Booster] "c:\program files\asus\ai booster\OverClk.exe"
mRun: [SolidWorks_CheckForUpdates] "c:\program files\common files\solidworks installation manager\scheduler\sldIMScheduler.exe" /scheduler
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} - hxxps://ra.qwest.com/sdccommon/download/tgctlins.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://ra.qwest.com/sdccommon/download/tgctlcm.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\yo\applic~1\mozilla\firefox\profiles\rh0abtsa.default\
FF - component: c:\program files\mozilla firefox\components\FFConnectorLauncher.dll
FF - component: c:\program files\mozilla firefox\components\FFSource.dll
FF - plugin: c:\documents and settings\yo\application data\mozilla\firefox\profiles\rh0abtsa.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\google\google updater\2.4.1601.7122\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R2 Maxtor Sync Service;Maxtor Service;c:\program files\maxtor\sync\SyncServices.exe [2007-7-13 156976]
R2 OcHealthMon;Windows Live OneCare Health Monitor;c:\program files\microsoft windows onecare live\OcHealthMon.exe [2009-7-9 26104]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2009-5-28 108032]
S2 gupdate1c9eded26ddd8b8;Google Update Service (gupdate1c9eded26ddd8b8);c:\program files\google\update\GoogleUpdate.exe [2009-6-15 133104]
S3 CoordinatorServiceHost;SW Distributed TS Coordinator Service;c:\program files\solidworks corp\solidworks\swscheduler\DTSCoordinatorService.exe [2009-3-19 83240]
S3 pmxscan;USB ScanModule V5.1 Driver;c:\windows\system32\drivers\usbscan.sys [2009-4-24 15104]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]

=============== Created Last 30 ================

2009-08-18 18:34 <DIR> --d----- c:\program files\Raven
2009-08-18 15:21 911 a------- c:\windows\Sof.INI
2009-08-12 10:07 221,184 a------- c:\windows\system32\wmpns.dll
2009-08-11 15:48 <DIR> --d----- c:\program files\Soldier of Fortune II - Double Helix
2009-08-11 15:46 770 a------- c:\windows\Sof2.INI
2009-08-11 15:43 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-11 15:43 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll

==================== Find3M ====================

2009-08-29 11:34 20 ----h--- c:\docume~1\alluse~1\applic~1\PKP_DLec.DAT
2009-08-29 11:34 20 ----h--- c:\docume~1\alluse~1\applic~1\PKP_DLds.DAT
2009-08-05 02:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 12:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 10:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 01:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 01:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 01:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 01:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 01:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 01:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-16 07:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 07:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 05:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 05:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 07:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-09 23:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-04-20 10:11 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009042020090421\index.dat

============= FINISH: 18:34:21.40 ===============

Attached Files



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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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  • Location:South Carolina, USA
  • Local time:09:48 AM

Posted 21 September 2009 - 12:58 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 jardielc

jardielc
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  • Local time:06:48 AM

Posted 21 September 2009 - 01:35 PM

Logfile of random's system information tool 1.06 (written by random/random)
Run by Yo at 2009-09-21 11:32:28
Microsoft Windows XP Professional Service Pack 3
System drive C: has 187 GB (65%) free of 286 GB
Total RAM: 1983 MB (64% free)

HijackThis download failed

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\Google Software Updater.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6EBF7485-159F-4bff-A14F-B9E3AAC4465B}]
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll [2009-05-19 137600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22 408448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-06-15 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-09-10 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}]
Windows Live Toolbar Helper - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-09-10 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{21FA44EF-376D-4D53-9B0F-8A89D3229068} - &Windows Live Toolbar - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"High Definition Audio Property Page Shortcut"=C:\WINDOWS\system32\HDAShCut.exe [2004-10-27 61952]
"SoundMAXPnP"=C:\Program Files\Analog Devices\Core\smax4pnp.exe [2005-05-19 925696]
"SoundMAX"=C:\Program Files\Analog Devices\SoundMAX\Smax4.exe [2005-09-07 716800]
"Logitech Utility"=C:\WINDOWS\Logi_MwX.Exe [2003-11-07 19968]
"NWEReboot"= []
"mxomssmenu"=C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe [2007-07-13 169264]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-10-01 289576]
"QuickCare"=C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe [2008-05-31 202016]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2009-05-01 13750272]
"nwiz"=nwiz.exe /install []
"NvMediaCenter"=C:\WINDOWS\system32\NvMcTray.dll [2009-05-01 86016]
"OneCareUI"=C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe [2009-07-09 65240]
"Launch Ai Booster"=C:\Program Files\ASUS\Ai Booster\OverClk.exe [2005-08-04 3627008]
"SolidWorks_CheckForUpdates"=C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe [2009-03-19 7308584]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-09-10 149280]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"SandboxieControl"=C:\Program Files\Sandboxie\SbieCtrl.exe [2009-05-28 380416]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-06-15 39408]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Windows Desktop Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Documents and Settings\Yo\Start Menu\Programs\Startup
OpenOffice.org 3.1.lnk - C:\Program Files\OpenOffice.org 3\program\quickstart.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"=C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [2007-02-05 294400]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\OneCareMP]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\OneCareMP]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SupportSoft RemoteAssist]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\MSN Messenger\livecall.exe"="C:\Program Files\MSN Messenger\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe"="C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync"
"C:\Program Files\Qwest\QuickConnect\QuickConnect.exe"="C:\Program Files\Qwest\QuickConnect\QuickConnect.exe:*:Enabled:QuickConnect"
"C:\Program Files\Microsoft Games\Halo 2\halo2.exe"="C:\Program Files\Microsoft Games\Halo 2\halo2.exe:*:Enabled:Halo 2"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\MSN Messenger\livecall.exe"="C:\Program Files\MSN Messenger\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe"="C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync"
"C:\Program Files\Qwest\QuickConnect\QuickConnect.exe"="C:\Program Files\Qwest\QuickConnect\QuickConnect.exe:*:Enabled:QuickConnect"

======File associations======

.scr - open - "C:\WINDOWS\system32\notepad.exe" "%1"
.scr - install -
.scr - config -

======List of files/folders created in the last 1 months======

2009-09-21 11:32:28 ----D---- C:\rsit
2009-09-21 11:32:28 ----D---- C:\Program Files\trend micro
2009-09-19 04:13:04 ----D---- C:\Temp_2
2009-09-17 17:46:13 ----D---- C:\TempGCExtracted
2009-09-14 01:31:33 ----D---- C:\Documents and Settings\Yo\Application Data\vlc
2009-09-14 01:29:02 ----D---- C:\Program Files\VideoLAN
2009-09-13 16:01:14 ----D---- C:\WINDOWS\Cache
2009-09-13 16:01:12 ----D---- C:\Program Files\Coupons
2009-09-11 22:28:52 ----D---- C:\Program Files\TuneUpMedia
2009-09-11 22:28:47 ----D---- C:\Documents and Settings\Yo\Application Data\TuneUpMedia
2009-09-11 22:28:46 ----D---- C:\Documents and Settings\All Users\Application Data\TuneUpMedia
2009-09-10 16:50:36 ----D---- C:\Documents and Settings\Yo\Application Data\OpenOffice.org
2009-09-10 16:46:37 ----D---- C:\Program Files\JRE
2009-09-10 16:46:19 ----D---- C:\Program Files\OpenOffice.org 3
2009-09-10 16:46:01 ----A---- C:\WINDOWS\system32\javaws.exe
2009-09-10 16:46:01 ----A---- C:\WINDOWS\system32\javaw.exe
2009-09-10 16:46:01 ----A---- C:\WINDOWS\system32\java.exe
2009-09-10 16:45:45 ----D---- C:\Program Files\Java
2009-09-10 09:29:49 ----HDC---- C:\WINDOWS\$NtUninstallKB968816_WM9$
2009-09-10 09:29:37 ----HDC---- C:\WINDOWS\$NtUninstallKB956844$
2009-09-05 18:44:37 ----A---- C:\RootRepeal report 09-05-09 (18-44-37).txt
2009-08-27 03:00:21 ----HDC---- C:\WINDOWS\$NtUninstallKB970653-v3$

======List of files/folders modified in the last 1 months======

2009-09-21 11:32:28 ----RD---- C:\Program Files
2009-09-21 11:31:44 ----D---- C:\WINDOWS\Temp
2009-09-21 11:24:10 ----SD---- C:\WINDOWS\Tasks
2009-09-21 10:39:16 ----D---- C:\Program Files\Mozilla Firefox
2009-09-20 19:01:03 ----A---- C:\WINDOWS\NeroDigital.ini
2009-09-20 18:15:10 ----D---- C:\WINDOWS\Prefetch
2009-09-20 15:58:46 ----D---- C:\Program Files\Microsoft Windows OneCare Live
2009-09-20 12:29:59 ----D---- C:\WINDOWS\system32\CatRoot2
2009-09-20 12:29:21 ----D---- C:\Documents and Settings\Yo\Application Data\IM
2009-09-19 17:48:54 ----HD---- C:\BJPrinter
2009-09-17 22:16:00 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-09-17 14:10:02 ----D---- C:\Documents and Settings\Yo\Application Data\SolidWorks
2009-09-15 16:46:08 ----D---- C:\Temp
2009-09-14 11:00:31 ----AD---- C:\WINDOWS
2009-09-14 11:00:31 ----A---- C:\WINDOWS\Sandboxie.ini
2009-09-13 16:02:24 ----D---- C:\WINDOWS\system32
2009-09-12 20:18:02 ----D---- C:\Documents and Settings\Yo\Application Data\Azureus
2009-09-11 22:32:48 ----D---- C:\Documents and Settings\Yo\Application Data\Mozilla
2009-09-11 22:29:10 ----D---- C:\Program Files\iTunes
2009-09-11 22:25:48 ----D---- C:\Program Files\Vuze
2009-09-10 16:47:52 ----SHD---- C:\WINDOWS\Installer
2009-09-10 16:47:40 ----RSD---- C:\WINDOWS\assembly
2009-09-10 16:47:40 ----HD---- C:\Config.Msi
2009-09-10 16:46:51 ----RSD---- C:\WINDOWS\Fonts
2009-09-10 16:45:49 ----A---- C:\WINDOWS\system32\deploytk.dll
2009-09-10 10:57:57 ----D---- C:\Program Files\Microsoft Silverlight
2009-09-10 09:29:55 ----HD---- C:\WINDOWS\inf
2009-09-10 09:29:52 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-09-10 09:29:45 ----A---- C:\WINDOWS\imsins.BAK
2009-09-10 09:29:36 ----HD---- C:\WINDOWS\$hf_mig$
2009-09-10 09:28:26 ----D---- C:\WINDOWS\ie8updates
2009-09-05 18:40:07 ----D---- C:\WINDOWS\system32\drivers
2009-09-04 04:07:24 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-08-28 14:38:20 ----A---- C:\WINDOWS\system32\MRT.exe
2009-08-28 12:46:22 ----D---- C:\Documents and Settings\All Users\Application Data\pdf995

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK8;AMD Processor Driver; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2005-03-09 36352]
R1 AsIO;AsIO; C:\WINDOWS\system32\drivers\AsIO.sys [2004-10-14 4962]
R1 ElbyCDIO;ElbyCDIO Driver; C:\WINDOWS\System32\Drivers\ElbyCDIO.sys [2008-07-21 24392]
R1 MSFWHLPR;MSFWHLPR; C:\WINDOWS\system32\DRIVERS\msfwhlpr.sys [2007-11-27 116416]
R1 SCDEmu;SCDEmu; C:\WINDOWS\system32\drivers\SCDEmu.sys [2008-03-13 46652]
R2 MSFWDrv;MSFWDrv; C:\WINDOWS\system32\DRIVERS\msfwdrv.sys [2007-11-27 91328]
R3 ADIHdAudAddService;ADI UAA Function Driver for High Definition Audio Service; C:\WINDOWS\system32\drivers\ADIHdAud.sys [2005-10-05 141312]
R3 AEAudioService;AEAudio Service; C:\WINDOWS\system32\drivers\AEAudio.sys [2005-03-04 127872]
R3 AnyDVD;AnyDVD; C:\WINDOWS\System32\Drivers\AnyDVD.sys [2008-12-01 103360]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2008-04-17 15464]
R3 HCF_MSFT;HCF_MSFT; C:\WINDOWS\system32\DRIVERS\HCF_MSFT.sys [2001-08-17 907456]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 L8042pr2;Logitech PS/2 Mouse Filter Driver; C:\WINDOWS\system32\DRIVERS\L8042pr2.Sys [2003-11-07 51486]
R3 LMouFlt2;Logitech Mouse Class Filter Driver; C:\WINDOWS\system32\DRIVERS\LMouFlt2.Sys [2003-11-07 70798]
R3 MpFilter;Microsoft Malware Protection Driver; C:\WINDOWS\system32\DRIVERS\MpFilter.sys [2008-05-15 53168]
R3 MTsensor;ATK0110 ACPI UTILITY; C:\WINDOWS\system32\DRIVERS\ASACPI.sys [2004-08-12 5810]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2009-04-30 8055584]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\WINDOWS\system32\DRIVERS\NVENETFD.sys [2005-07-29 34048]
R3 nvnetbus;NVIDIA Network Bus Enumerator; C:\WINDOWS\system32\DRIVERS\nvnetbus.sys [2005-07-29 12928]
R3 SbieDrv;SbieDrv; \??\C:\Program Files\Sandboxie\SbieDrv.sys []
R3 SenFiltService;SenFilt Service; C:\WINDOWS\system32\drivers\Senfilt.sys [2005-08-10 393088]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2008-04-13 17152]
S1 InCDPass;InCDPass; C:\WINDOWS\system32\drivers\InCDPass.sys []
S1 InCDRm;InCD Reader; C:\WINDOWS\system32\drivers\InCDRm.sys []
S3 aw1cuulb;aw1cuulb; C:\WINDOWS\system32\drivers\aw1cuulb.sys []
S3 HdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service; C:\WINDOWS\system32\drivers\HdAudio.sys [2004-10-27 145920]
S3 MXOPSWD;Maxtor OneTouch Security Driver; C:\WINDOWS\system32\DRIVERS\mxopswd.sys [2007-05-03 22152]
S3 PalmUSBD;PalmUSBD; C:\WINDOWS\system32\drivers\PalmUSBD.sys [2001-11-20 12338]
S3 pmxscan;USB ScanModule V5.1 Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USB_RNDIS;USB Remote NDIS Network Device Driver; C:\WINDOWS\system32\DRIVERS\usb8023.sys [2008-04-13 12800]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 InCDFs;InCD File System; C:\WINDOWS\system32\drivers\InCDFs.sys []
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-10-01 116040]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-09-10 153376]
R2 Maxtor Sync Service;Maxtor Service; C:\Program Files\Maxtor\Sync\SyncServices.exe [2007-07-13 156976]
R2 msfwsvc;OneCare Firewall; C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe [2007-11-27 755264]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2009-05-01 168004]
R2 OcHealthMon;Windows Live OneCare Health Monitor; C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe [2009-07-09 26104]
R2 OneCareMP;OneCare AntiSpyware and AntiVirus; C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe [2008-07-09 18704]
R2 SbieSvc;Sandboxie Service; C:\Program Files\Sandboxie\SbieSvc.exe [2009-05-28 53760]
R2 SeaPort;SeaPort; C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2009-05-19 240512]
R2 winss;Windows Live OneCare; C:\Program Files\Microsoft Windows OneCare Live\winss.exe [2009-07-09 1139536]
R2 WSearch;Windows Search; C:\WINDOWS\system32\SearchIndexer.exe [2007-02-05 300032]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-10-01 536872]
S2 gupdate1c9eded26ddd8b8;Google Update Service (gupdate1c9eded26ddd8b8); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-06-15 133104]
S2 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-06-15 183280]
S2 SupportSoft RemoteAssist;SupportSoft RemoteAssist; C:\Program Files\Common Files\supportsoft\bin\ssrc.exe [2009-03-19 382320]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 Autodesk Licensing Service;Autodesk Licensing Service; C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe [2009-06-15 85096]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25

69632]
S3 CoordinatorServiceHost;SW Distributed TS Coordinator Service; C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe

[2009-03-19 83240]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29

46104]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 SolidWorks Licensing Service;SolidWorks Licensing Service; C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe [2009-06-17

79360]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 msvsmon80;Visual Studio 2005 Remote Debugger; C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x86\msvsmon.exe [2005-09-23 2799808]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:09:48 AM

Posted 21 September 2009 - 02:06 PM

  • Please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • You will need to accept the EULA, if it appears, to be able to use the tool.
  • When HijackThis opens, click on the Do a system scan and save a log file button.
  • When HijackThis has finished scanning, a window entitled hijackthis.log will open. When you close this window, the log will be saved into the HijackThis folder.
  • If needed, see TrendMicro™ HijackThis™ Quick Start Guide
  • Copy and paste this log into your next reply.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#5 jardielc

jardielc
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
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  • Local time:06:48 AM

Posted 24 September 2009 - 03:14 AM

suebaby,

I am sorry I couldn't get back right at you yesterday.

I heven't yet thank you for your response and precious help, but I do highly preciate it. Here is the info you requested from HijackThis
--------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:06 AM, on 9/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Yo\Desktop\Desktop Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Qwest
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickCare] C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] "C:\Program Files\ASUS\Ai Booster\OverClk.exe"
O4 - HKLM\..\Run: [SolidWorks_CheckForUpdates] "C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe" /scheduler
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Qwest Live - {63743680-75CA-4556-BB1E-96BF22B41479} - http://qwest.live.com (file missing) (HKCU)
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} - https://ra.qwest.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase1140.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: SW Distributed TS Coordinator Service (CoordinatorServiceHost) - Dassault Systèmes SolidWorks Corp. - C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe
O23 - Service: Google Update Service (gupdate1c9eded26ddd8b8) (gupdate1c9eded26ddd8b8) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 9358 bytes

#6 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 25 September 2009 - 10:02 AM

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 3

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 4

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 5
  • Please download Ad-Aware Free - Anniversary Edition to your desktop. The Ad-Aware Free - Anniversary Edition installation file will be Ad-AwareAE.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free - Anniversary Edition will be installed.
  • When the Ad-Aware Free - Anniversary Edition Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free - Anniversary Edition.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free - Anniversary Edition found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free - Anniversary Edition scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free - Anniversary Edition.
Step 6

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 7

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 8
  • Please download SUPERAntiSpyware (SAS) - SUPERAntiSpyware Free Version For Home Users
  • Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options, make sure the following are checked:
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
    • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
  • On the main screen, under Scan for Harmful Software, click Scan your computer.
  • On the left, check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
  • To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose Copy.
    • Click Close and Close again to exit the program.
  • Please post that information with a new HijackThis log.
SUPERAntiSpyware Advice:

CAUTION: SuperAntiSpyware comes with a program called Bootsafe, do not for any reason use this program, if used on an infected computer, it could render it UNBOOTABLE.

Step 9

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 11

Now we will address the HijackThis fixes.
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode" .
-- Post the log in your next reply.

Perform an anti-rootkit (ARK) scan with one of the following:Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug your Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Note: Not all hidden components detected by ARKs are malicious. It is normal for a Firewall, some Anti-virus and Anti-malware software (ProcessGuard, Prevx1, AVG AS), sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to hook into the OS kernal/SSDT in order to protect your system. You should not be alarmed if you see any hidden entries created by these software programs after performing a scan.

Step 14

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 15

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#7 jardielc

jardielc
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  • Local time:06:48 AM

Posted 30 September 2009 - 03:51 PM

Hi there suebaby41,

Thank you for your detailed, easy-to-follow and targeted instructions. It took me several days to accomplish them all. I don’t know if my personal notes would clarify/help/mean anything to you, but here they are anyway:

Step 1-> Completed & Ok

Step 2-> Completed & Ok

Step 3-> Notes:

a) F.y.i, BitDfender (Scan/plug-in/ad-on/Active X) works only with Internet Explorer browser.

:( When BitDefender started the Online Scanner, Internet Explorer "has encountered a problem and needs to close...etc" message window showed up. So I clicked on "Send Error Report" button, and Internet Explorer "recovered" the Tab I was working on. I repeated/restarted the BitDefender Online Scanner process succesfully.

c) Computer Associates Online Virus Scan detected 8 Medium Level and 47 Low Level threats.

d) Panda’s ActiveScan detected 20 malware severity 0

e) Trend Micro Housecall -> I couldn’t figure out how to get this scan to work. I clicked where I should but after several attempts and no results, I simply quit.

f) Windows Live Safety Center Free Online Scan found 0 viruses

g) This scanner from Trend found 1 “troj_smalltro.bh” and 42 “http cookies” and offered/executed a “Clean now” with “delete” as default. The removal of the 42 “http cookies” didn’t go through -after 6 hours- ( I am clueless as how to figure out if this online scan/removal is actually working or not)

Step 4 -> Completed & Ok.

Step 5 -> Completed & Ok with

Note: F.y.i., The Ad-Aware Free – Anniversary Edition version you refer to, is not the one available for download/install (or it might be updated). I found some different interface features from the ones you described in your step-by-step tutorial, although I managed to accomplish every task successfully.

Step 6-> Completed & Ok.

Step 7 -> Completed & Ok.

Step 8 -> Completed & Ok.

Step 9 -> Completed & Ok.

Step 10 -> Completed & Ok.

Step 11 -> Completed & Ok.

Step 12 -> Completed & Ok. Note: Yes, I do want to stop the Optional Fixes in my startup. Please give me your list of instructions.

Step 13 -> Completed & Ok with

Notes:

a) During the Express scan, Dr.Web CureIt gave me a window message saying “Hosts File Modified” and “it might be due to suspicious activity”, “Do you want to roll back to the default hosts file?”
Now, since my Hosts file was already edited by (entries inserted by) Spybot - Search & Destroy, I decided NOT roll back to the default Hosts file.

:( From the list you provided, I choose Panda AntiRootkit to perform an ARK. I disabled and close all processes, anti-spyware etc before proceeding, only to find out Panda AntiRootkit required first to reboot my system in order to perform the scan, undoing everything. That doesn’t make any sense to me, because the ARK was performed actually with ALL processes running.
Since no log was issued/requested, I then state what ARK said: NO ROOTKIT WAS FOUND.

Step 14 -> Completed & Ok.

Step 15 -> Completed & Ok. Here they are, in the same order you requested:

1.- There was no files that could not be cleaned/deleted after reported by every performed online scan .

2.- The log from MalwareBytes:

Malwarebytes' Anti-Malware 1.41
Database version: 2873
Windows 5.1.2600 Service Pack 3

9/29/2009 3:40:43 PM
mbam-log-2009-09-29 (15-40-43).txt

Scan type: Quick Scan
Objects scanned: 97663
Time elapsed: 4 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-----------------------------------------------------------------------
3.- The log from SUPERAntiSpyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/29/2009 at 04:50 PM

Application Version : 4.29.1002

Core Rules Database Version : 4133
Trace Rules Database Version: 2066

Scan type : Complete Scan
Total Scan Time : 00:56:55

Memory items scanned : 630
Memory threats detected : 0
Registry items scanned : 7693
Registry threats detected : 0
File items scanned : 73705
File threats detected : 39

Adware.Tracking Cookie
C:\Documents and Settings\Yo\Cookies\yo@ads.cubaencuentro[1].txt
C:\Documents and Settings\Yo\Cookies\yo@server.iad.liveperson[2].txt
C:\Documents and Settings\Yo\Cookies\yo@specificclick[1].txt
C:\Documents and Settings\Yo\Cookies\yo@eas.apm.emediate[1].txt
C:\Documents and Settings\Yo\Cookies\yo@bs.serving-sys[2].txt
C:\Documents and Settings\Yo\Cookies\yo@msnportal.112.2o7[2].txt
C:\Documents and Settings\Yo\Cookies\yo@atdmt[1].txt
C:\Documents and Settings\Yo\Cookies\yo@interclick[3].txt
C:\Documents and Settings\Yo\Cookies\yo@ads.bridgetrack[3].txt
C:\Documents and Settings\Yo\Cookies\yo@msnservices.112.2o7[1].txt
C:\Documents and Settings\Yo\Cookies\yo@server.iad.liveperson[4].txt
C:\Documents and Settings\Yo\Cookies\yo@microsoftmachinetranslation.112.2o7[1].txt
C:\Documents and Settings\Yo\Cookies\yo@trafficmp[1].txt
C:\Documents and Settings\Yo\Cookies\yo@cms.trafficmp[1].txt
C:\Documents and Settings\Yo\Cookies\yo@content.yieldmanager[3].txt
C:\Documents and Settings\Yo\Cookies\yo@ads.us.e-planning[1].txt
C:\Documents and Settings\Yo\Cookies\yo@content.yieldmanager[2].txt
C:\Documents and Settings\Yo\Cookies\yo@questionmarket[3].txt
C:\Documents and Settings\Yo\Cookies\yo@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Yo\Cookies\yo@tribalfusion[2].txt
C:\Documents and Settings\Yo\Cookies\yo@a1.interclick[2].txt
C:\Documents and Settings\Yo\Cookies\yo@collective-media[2].txt
C:\Documents and Settings\Yo\Cookies\yo@adbrite[1].txt
C:\Documents and Settings\Yo\Cookies\yo@advertising[3].txt
C:\Documents and Settings\Yo\Cookies\yo@serving-sys[3].txt
C:\Documents and Settings\Yo\Cookies\yo@a1.interclick[1].txt
C:\Documents and Settings\Yo\Cookies\yo@ads.thunderboltgroup[2].txt
C:\Documents and Settings\Yo\Cookies\yo@at.atwola[1].txt
C:\Documents and Settings\Yo\Cookies\yo@atwola[1].txt
C:\Documents and Settings\Yo\Cookies\yo@collective-media[1].txt
C:\Documents and Settings\Yo\Cookies\yo@imrworldwide[2].txt
C:\Documents and Settings\Yo\Cookies\yo@interclick[1].txt
C:\Documents and Settings\Yo\Cookies\yo@ncp.imrworldwide[1].txt
C:\Documents and Settings\Yo\Cookies\yo@revsci[2].txt
C:\Documents and Settings\Yo\Cookies\yo@sales.liveperson[2].txt
C:\Documents and Settings\Yo\Cookies\yo@sales.liveperson[3].txt
C:\Documents and Settings\Yo\Cookies\yo@specificmedia[2].txt

Trojan.VXGame-Variant/D
C:\DOCUMENTS AND SETTINGS\YO\MY DOCUMENTS\0_DOWNLOADS2009_A\HALO.2.XP.GRAVEMIND.FIX-THEBABELOVER_EXTRACTED\LOADERPLUS.EXE

Adware.CouponBar
C:\WINDOWS\SYSTEM32\CPNPRT2.CID
----------------------------------------------------------------------------------------
4.- The new HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:12:31 PM, on 9/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\DllHost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Documents and Settings\Yo\Desktop\Desktop Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Qwest
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickCare] C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] "C:\Program Files\ASUS\Ai Booster\OverClk.exe"
O4 - HKLM\..\Run: [SolidWorks_CheckForUpdates] "C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe" /scheduler
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Uninstall Adobe Download Manager] "C:\WINDOWS\system32\rundll32.exe" "C:\Program Files\NOS\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Qwest Live - {63743680-75CA-4556-BB1E-96BF22B41479} - http://qwest.live.com (file missing) (HKCU)
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} - https://ra.qwest.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6796.cab
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {E6BB2089-163F-466B-812A-748096614DFD} (CAScanner Control) - http://cainternetsecurity.net/scanner/cascanner.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: SW Distributed TS Coordinator Service (CoordinatorServiceHost) - Dassault Systèmes SolidWorks Corp. - C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe
O23 - Service: Google Update Service (gupdate1c9eded26ddd8b8) (gupdate1c9eded26ddd8b8) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 11032 bytes

#8 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
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  • Gender:Female
  • Location:South Carolina, USA
  • Local time:09:48 AM

Posted 01 October 2009 - 07:56 AM

By fixing the "Optional Fixes", you will remove the program from your startup but you will not remove the program itself. Note the large number of startup items. This adversely affects the bootup time and computer speed with this large amount of unnecessary programs loading at startup and then running in the background.

Please run HijackThis and click Scan. Place checks next to the HijackThis entries that are Optional Fixes that you have chosen to remove from your startup list.

Smax4.exe (SoundMAX) process can be removed to free up resources without compromising system performance. System Tray icon for SoundMax integrated sound. Sound properties can be accessed through the Start Menu or Control Panel. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray

smax4pnp.exe (Analog Devices\SoundMAX) process can be removed to free up resources without compromising system performance. SoundMax integrated sound. Required if you have custom settings for your sound, such as effects and environments. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

Logi_MwX.exe (Logitech Mouseware) process can be removed to free up resources without compromising system performance. Logitech Mouseware driver. Needed to support some additional functionality of Logitech mice/trackballs such as "SmartMove". If you disable it and find you don't need it, leave it disabled. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe

maxmenumgr.exe (Maxtor Backup Utility) process can be removed to free up resources without compromising system performance. Related to Maxtor backup utility manager. This is a valid program but it is not required to run on startup. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

You have iTunesHelper.exe running at Startup. iTunesHelper.exe is a process belonging to Itunes MP3 streaming tool by Apple which allows you to play MP3's. This process speeds up iTunes when it starts, and the program also monitors for connected iPod devices. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

NvCpl.dll,NvStartup initializes the clock and memory settings on nVidia based graphics cards. Enable if you overclock your card. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

nwiz.exe is a part of NVidia's Nview features installable alongside its graphics hardware products. This application will give the user access to additional features which allow the configuration of up to 32 monitors on a host or to expand the desktop across many monitors. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

You have NvMcTray.dll,NvTaskbarInit running at Startup. This is a System Tray icon used to manage settings for nVidia based graphics cards. May be required for some 3D applications to recognize your card correctly - such as the game "Everquest". Otherwise, settings can be changed manually via Display Properties. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

You have jusched.exe running at Startup. It checks with Sun's Java updates site to see if newer Java versions are available. This program is not required to start automatically. You can do this manually by visiting http://java.sun.com or just run the Java Plug-In Control Panel. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

googletoolbarnotifier.exe process can be removed to free up resources without compromising system performance. googletoolbarnotifier or googletoolbarnotifier.exe is a process associated with the GoogleToolbarNotifier from Google Inc.. Disabling or enabling it is down to user preference. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

You have Adobe Gamma Loader.exe running at Startup. Adobe Gamma Loader.exe is installed alongside Adobe Creative Studio products and allows the color calibration of your video output device. This is a non-essential process. You will still be able to start it manually if you need it. You can fix this with HijackThis. Item(s) to fix in HijackThis:

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

msmsgs.exe (MSN Messenger Internet chat tool) is the main process relating to the MSN Messenger Internet chat tool installed by default on most Windows computers. The Windows Messenger (IM, MSN Messenger) from Microsoft provides Online Chat and Instant Messaging. If you don't use Windows Messenger, you can
  • Rename the "Messenger" folder.
  • Uninstall, Stop, Disable or Remove "Windows Messenger (IM, MSN Messenger)".
A tray bar is also installed alongside this process for easy access to its features which include Internet chat, file sharing and audio/video conferencing. This is a non-essential process. Disabling or enabling it is down to user preference. process can be removed to free up resources without compromising system performance. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.ex

AppleMobileDeviceService.exe (Apple Mobile Device) process can be removed to free up resources without compromising system performance. Used by iTunes to communicate with the Apple iPhone when it is connected to your computer. This is a valid program, but it is up to you whether or not you want it to run on startup. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. To change the service to Manual.
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for Apple Mobile Device and double-click on it.
  • Change the Startup Type: to Manual.
  • Hit the OK button and close the Computer Management screen.
It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

GoogleUpdate.exe (O23- Google Update Service) process can be removed to free up resources without compromising system performance. GoogleUpdate automatically runs in the background when you start your computer and it connects to Google's servers every few hours to check if there are updates and to report some usage data.

"When GoogleUpdate communicates with Google servers, it sends IDs of GoogleUpdate-managed applications on your computer and general usage information for these applications. GoogleUpdate also uses its own, randomly-generated unique ID number to accurately count total users. This information includes version numbers, languages, operating system, and other install or update-related details, such as whether or not the applications have been run."

GoogleUpdate is installed as a system service, which can be disabled from the services console, but there is no transparent option to uninstall it. This is a valid program but it is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. To change the service to Manual or Disable.
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for and double-click on it.
  • Change the Startup Type: to Manual or Disable.
  • Hit the OK button and close the Computer Management screen.
Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: Google Update Service (gupdate1c9bfbddd5ec20e) (gupdate1c9bfbddd5ec20e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

GoogleUpdaterService.exe (Google Updater) process can be removed to free up resources without compromising system performance. Used to update Google programs such as Google Toolbar. This is a valid program but it is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. To change the service to Disabled.
  • Right-click on My Computer and choose Manage.
  • Expand the Services and Applications section and click on Services.
  • On the right-side of the screen, find the entry for Google Updater Service and double-click on it.
  • Change the Startup Type: to Disabled.
  • Hit the OK button and close the Computer Management screen.
Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. Item(s) to fix in HijackThis:

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

ipodservice.exe is a process belonging to Apple's iTunes peer-to-peer download tool. The ipodservice.exe process is a utility used to download mp3 files for your iPod. If you do not use it, or do not have an iPod, you can safely disable this process. This process can be removed to free up resources without compromising system performance. It is advised that you disable this program so that it does not take up necessary resources. To disable ipodservice, click Start > Settings > Control Panel > Performance and Maintenance > Administrative Tools > Services. Find the IpodService, Right-click and select Properties. Change the setting in StartUp type: to Disabled or click Start > Run. Type services.msc Find the IpodService, Right-click and select Properties. Change the setting in StartUp type to Disabled to disable the service. Item(s) to fix in HijackThis:

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.


Please post a new HijackThis log.
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#9 jardielc

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Posted 02 October 2009 - 08:22 PM

Hi there suebaby41,

Thank you again for your inmediate response.

Here is the new HijackThis log you requested:
---------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:14:57 PM, on 10/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Yo\Desktop\Desktop Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Qwest
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [QuickCare] C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [SolidWorks_CheckForUpdates] "C:\Program Files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe" /scheduler
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Qwest Live - {63743680-75CA-4556-BB1E-96BF22B41479} - http://qwest.live.com (file missing) (HKCU)
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} - https://ra.qwest.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://ra.qwest.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6796.cab
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {E6BB2089-163F-466B-812A-748096614DFD} (CAScanner Control) - http://cainternetsecurity.net/scanner/cascanner.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: SW Distributed TS Coordinator Service (CoordinatorServiceHost) - Dassault Systèmes SolidWorks Corp. - C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe
O23 - Service: Google Update Service (gupdate1c9eded26ddd8b8) (gupdate1c9eded26ddd8b8) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 8551 bytes

#10 jardielc

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Posted 03 October 2009 - 01:39 PM

Hi there suebaby41,

You are using your time/effort/knowledge to help me and I highly appreciate it :( that's why I hesitate to ask you this, apparently unrelated question:

I am having a hard time trying to block those Vibrant Media (IntelliTXT), AdBrite, Infolicious (lingoSpot), Kontera, Linkworth, EchoTopic, ResultLinks, Chitika and Infolinks context-related pop-up ads. I was using HOSTS file to block them, but after all the "fixing" you kindly walked me through, I found out I no longer can edit the HOSTS file the way I used to, or if I can, it doesn't work for blocking the ads :)

AdAware, SuperAntiSpyware, SpywareBlaster or none of the list now installed in my computer seems to make those extremely intrusive and annoying ads stay away. So, I wonder if you have any advice regarding this, or if you rather have me post it as another entire new Topic :(

Sincerely,

jardielc

#11 suebaby41

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Posted 07 October 2009 - 07:37 AM

See if the following works for you. If not, let me know. Thanks.

I recommend using the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  • Click the start button on the task bar at the bottom of your screen
  • Click run
  • In the dialog box, type services.msc
  • hit enter, then locate dns client
  • Highlight it, then doubleclick it.
  • On the dropdown box, change the setting from automatic to manual.
  • Click OK.

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#12 jardielc

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Posted 09 October 2009 - 04:04 PM

Hi there suebaby41,

Thank you again for your quick response. I followed your recommendations with some success. I worked for blocking some ads, but sometimes it is difficult to get the right server/web name/address to enter in the hosts file. Thank you for your help.

I know it might sound obnoxious to ask, but I didn't get your final assessment on the last HijackThis log I posted at your request. I wish I could read those lines because I have no clue how to decipher them or what to look for.

Thank you in advance,

jardielc

#13 suebaby41

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Posted 14 October 2009 - 07:42 AM

Sorry for the slow response. I am having total knee replacement surgery Friday and my mind is on that.

Good job! Your HijackThis log appears to be clean.

Tips To Protect Your Computer
  • Avoid clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • Malware is out there just waiting to pounce on your system if you only pass by where they are lurking which may be at some seemingly innocent web site. Be careful because some of the malware are so vicious that no one can possibly save you once you let them in.
  • Remember that new malware emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Tools Downloaded To Clean Your Computer

I may have asked you to install some tools. Some need to be removed; others may be left to your decision. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware 2008 scans, detects, and removes spyware on your computer.
  • ATF-Cleaner cleans all user temp folders, Java cache, (which seems to be harboring more and more malware), the cache, cookies, history, download history, visited links and saved passwords. Scan weekly if you have high Internet use.
  • Trend Micro's HijackThis or random's System Information Tool (RSIT) may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
  • SUPERAntiSpyware scans, detects, and removes spyware on your computer.
  • Malwarebytes ' Anti-Malware scans, detects, and removes malware on your computer.
  • a-squared Free scans, detects, and removes trojans, worms, spyware on your computer.
  • Spybot S&D scans, detects, and removes malware on your computer.
If you have changed the default settings for files/folders, please restore the default settings for files/folders.
  • Go to My Computer.
  • Select the Tools menu and click Folder Options.
  • Click the View tab.
  • Under Advanced Settings, click the Restore Defaults button in the lower right corner.
  • Click Apply and then the OK and close My Computer.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

STEPS TO KEEP YOUR COMPUTER CLEAN AND SECURE:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows' desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step d.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Click Apply > OK button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!

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#14 suebaby41

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Posted 14 October 2009 - 03:55 PM

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