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Virus Blocking Security Stes


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3 replies to this topic

#1 ShadowCry

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Posted 05 September 2009 - 10:20 PM

Hey there, Before I start let me say sorry and thank you.
Sorry because this is my first post here (Actually first post to any help desk forums) and I might get my post placement wrong.

Thank you for taking your time to read this and hopefully respond.

So here is my problem:

Back Story:
A while back I had updated to Windows XP SP3 to try to solve a problem (Ironic)
Since what I was going for did not happen I decided to delete Sp3 and stick with SP2. When I did so it told me to reboot and my computer would not start up. It came into a blue screen error and was in a boot cycle. (Safe mode didn't work either)
So I put a new version of Windows on top of my old version but renamed it something else because I did not want to destroy my files. After all was done I booted up my computer and noticed I had gotten a lot of windows security updates needed. That is also when I noticed my computer was infected with Protection System Virus. (First time seeing this virus)
After much agony I had gotten on to my old OS and thought all was good but the protection system followed me through here as well. Luckily I knew how to defend my self this time and stopped it before it could do much damage. I deleted all of its files and registries following a guide from BC.
This is when I had downloaded MBAM and Super Anti-Spyware. Please excuse me since this happened a week ago but the viruses I can remember seeing on the logs were: (spelling not exact) 6.tmp 3.tmp VRT4.tmp and many along the family in this. There were also some Win32/Virut and Win32/Heur in there. After many scans and guides I thought I had removed the last of this stupid virus.
But that is when I had noticed that there was still one small piece left and luckily my ZoneLabs Firewall was protecting me from it connecting to the internet.
This last peice also has caused my main problem that I am completely stuck with.



Main Problem:

I can not access any security site including windows update. I have restored my host file but I don't think that's the issue. There is another virus on my computer that is causing this. AVG is saying that my winlogon.exe is a virus but I am not touching it because I don't know.
My SuperAntiSpyware is coming up clean for the past few scans. But my Malwarebytes Anti-Malware is not working anymore becuase the data-base could not be located and updating it comes up with the following error: An error ocurred. Please report the following error code to the Malwarebytes' Anti-Malware support team. Error Code: 732(0,0)


In a Nut Shell:
Security sites are being blocked not allowing me to update or get new downloads and small bits of the virus is still left in my system.


Please note: To view my host file I used the program called Hoster.exe. I had gotten it from a different fourm.
I am running a 32 bit Windows XP SP2.
I do have 2 Hard drives but one of them is partitioned into 250 and 50GBS and the other is 500GB( The main one)

Can you please help me fix my computer so these problems are no longer present?


Thank you for your help! I hope to hear from you guys soon!
-ShadowCry

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#2 ShadowCry

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Posted 09 September 2009 - 06:48 PM

Anyone Got tips?

#3 suebaby41

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Posted 21 September 2009 - 12:58 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 suebaby41

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Posted 28 September 2009 - 06:01 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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