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Browser Hijacker Log


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4 replies to this topic

#1 Twistendo

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Posted 05 September 2009 - 08:51 PM

From this topic: http://www.bleepingcomputer.com/forums/ind...howtopic=253932 (forgot to put "Mozilla Firefox" in the topic title)

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Edited by Twistendo, 06 September 2009 - 10:36 AM.


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#2 suebaby41

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Posted 21 September 2009 - 12:56 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
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#3 Twistendo

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Posted 21 September 2009 - 01:12 PM

Well, it's a bit too late now, because my computer crashed. I've never made any modifications to it, but now it restarts whenever the splash loading screen comes up. And whenever I tried to go into safe mode, it restarts. I disabled the system failure auto-restart, and I got an IQRL_NOT_LESS_OR_EQUAL 0x0A error. I can only access the setup menu. >:

#4 suebaby41

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Posted 21 September 2009 - 01:58 PM

You could try a repair install.

Before you decide to reformat, try a "Repair Install". In "Repair Install", Setup will continue as if it were doing a clean install, but your applications and settings will remain intact. A Repair Install will replace the system files with the files on the XP CD used for the Repair Install. It will leave your applications and settings intact, but Windows updates will need to be reapplied. A Repair Install will replace files altered by adware and malware, but will not fix an adware, malware problem.

Please read XP Repair install carefully and make sure you followed the warning links before initiating the Repair Install. You can print a text version for reference. repair.txt.
  • Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.
  • When you see the Welcome To Setup screen, you will see the options below under This portion of the Setup program prepares Microsoft Windows XP to run on your computer:
    • To setup Windows XP now, press ENTER.
    • To repair a Windows XP installation using Recovery Console, press R.
    • To quit Setup without installing Windows XP, press F3.
  • Press Enter to start the Windows Setup.
  • Important: Do NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (You Do Not want to load Recovery Console).
  • Accept the License Agreement and Windows will search for existing Windows installations.
  • Select the XP installation you want to repair from the list and press R to start the repair. If Repair is not one of the options, END setup. After the reboot, read Warning #2!
  • Setup will copy the necessary files to the hard drive and reboot. [bImportant: Do not press any key to boot from CD when the message appears.[/b] Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.
  • Microsoft Security Bulletin MS04-011
    Reapply updates or service packs applied since initial Windows XP installation. Please note that a Repair Install using an Original pre service pack 1 or 2 XP CD used as the install media will remove SP1/SP2 respectively and service packs plus updates issued after the service packs will need to be reapplied.
    • Windows XP Service Pack 1
    • Service Pack 2
  • For additional information, see
  • Note: Do not immediately activate over the Internet when asked. Make sure that your Firewall and Antivirus program are enabled.
    You may enable the "XP firewall[" before connecting to the Internet. You can activate after the firewall is enabled by using
    • Control Panel - Network Connections
    • Right click the connection you use, select Properties.
    • There is a check box on the Advanced page.
  • After getting on the Internet, immediately visit Microsoft Windows Update. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

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#5 suebaby41

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Posted 28 September 2009 - 06:00 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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