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When I go to Google, I got a blank white screen


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2 replies to this topic

#1 Alan2009

Alan2009

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  • Local time:02:49 AM

Posted 05 September 2009 - 06:03 PM

I got a blank white screen when I go to google website, all other websites are no problem. I use Ad-Aware, spybot-search & destroy,Malwarebytes' Anti-Malware to clean up, but the problem still exists. I run HijackThis, the log file is as following:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:14 PM, on 8/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\UiTV\UiPlayer\msrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Creative\Shared Files\CamTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
D:\picasa2\PicasaMediaDetector.exe
C:\Program Files\PPStream\ppsap.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis.exe
C:\Program Files\Tudou\滄厒Tudou\TudouVa.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O1 - Hosts: 212.95.49.214 www.google.com
O1 - Hosts: 212.95.49.214 www.google.de
O1 - Hosts: 212.95.49.214 www.google.fr
O1 - Hosts: 212.95.49.214 www.google.co.uk
O1 - Hosts: 212.95.49.214 www.google.com.br
O1 - Hosts: 212.95.49.214 www.google.it
O1 - Hosts: 212.95.49.214 www.google.es
O1 - Hosts: 212.95.49.214 www.google.co.jp
O1 - Hosts: 212.95.49.214 www.google.com.mx
O1 - Hosts: 212.95.49.214 www.google.ca
O1 - Hosts: 212.95.49.214 www.google.com.au
O1 - Hosts: 212.95.49.214 www.google.nl
O1 - Hosts: 212.95.49.214 www.google.co.za
O1 - Hosts: 212.95.49.214 www.google.be
O1 - Hosts: 212.95.49.214 www.google.gr
O1 - Hosts: 212.95.49.214 www.google.at
O1 - Hosts: 212.95.49.214 www.google.se
O1 - Hosts: 212.95.49.214 www.google.ch
O1 - Hosts: 212.95.49.214 www.google.pt
O1 - Hosts: 212.95.49.214 www.google.dk
O1 - Hosts: 212.95.49.214 www.google.fi
O1 - Hosts: 212.95.49.214 www.google.ie
O1 - Hosts: 212.95.49.214 www.google.no
O1 - Hosts: 212.95.49.214 search.yahoo.com
O1 - Hosts: 212.95.49.214 us.search.yahoo.com
O1 - Hosts: 212.95.49.214 uk.search.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [Creative WebCam Tray] "C:\Program Files\Creative\Shared Files\CamTray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Picasa Media Detector] D:\picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [PPS Accelerator] C:\Program Files\PPStream\ppsap.exe
O4 - HKUS\S-1-5-21-2899767774-573220112-1083818382-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'hank')
O4 - HKUS\S-1-5-21-2899767774-573220112-1083818382-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'hank')
O4 - Startup: 雄滄厒芩飪.lnk = Tudou\TudouVa.exe
O4 - Startup: AntiVirus Plus.lnk = C:\Program Files\AntiVirus Plus\AntiVirus Plus.70342.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: Personal Coach.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: AntiVirus Plus.lnk = C:\Program Files\AntiVirus Plus\AntiVirus Plus.70342.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Windows Network Media Service (UiPlayer) - UiTV Corporation - C:\Program Files\UiTV\UiPlayer\msrv.exe

--
End of file - 9497 bytes







The DDS.txt log is as following:


DDS (Ver_09-07-30.01) - FAT32x86
Run by dora at 22:39:41.78 on 08/28/2009 Fri
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_01
Microsoft Windows XP Home Edition 5.1.2600.2.950.886.1033.18.446.160 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
SVCHOST.EXE
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\UiTV\UiPlayer\msrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Creative\Shared Files\CamTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
D:\picasa2\PicasaMediaDetector.exe
C:\Program Files\PPStream\ppsap.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis.exe
C:\Program Files\Tudou\滄厒Tudou\TudouVa.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\dora\Desktop\dds.scr
C:\WINDOWS\system32\conime.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [Creative WebCam Tray] "c:\program files\creative\shared files\CamTray.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Picasa Media Detector] d:\picasa2\PicasaMediaDetector.exe
uRun: [PPS Accelerator] c:\program files\ppstream\ppsap.exe
mRun: [LaunchApp] Alaunch
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
mRun: [SiS Windows KeyHook] c:\windows\system32\keyhook.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [PCMService] "c:\program files\arcade\PCMService.exe"
mRun: [LManager] c:\program files\launch manager\QtZgAcer.EXE
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\Monitor.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_01\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\dora\startm~1\programs\startup\羭雄琿~1.lnk - c:\program files\tudou\琿錩tudou\TudouVa.exe
StartupFolder: c:\docume~1\dora\startm~1\programs\startup\antivi~1.lnk - c:\program files\antivirus plus\AntiVirus Plus.70342.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\utilit~1.lnk - c:\windows\system32\sistray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\person~1.lnk - c:\program files\broderbund\mavis beacon teaches typing 15\minimavis.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\antivi~1.lnk - c:\program files\antivirus plus\AntiVirus Plus.70342.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: NavLogon - c:\windows\system32\NavLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dora\applic~1\mozilla\firefox\profiles\wtqrcbk2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 2
FF - component: c:\program files\mozilla firefox\components\CheckTudouVa.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-6-17 323720]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-8-2 255600]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-8-2 243312]
R2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-6-17 50312]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-8-18 1111880]
R2 UiPlayer;Windows Network Media Service;c:\program files\uitv\uiplayer\msrv.exe [2008-7-10 169272]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090827.002\naveng.sys [2009-8-27 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090827.002\navex15.sys [2009-8-27 1323568]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1029456]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-8-2 87664]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-8-18 153416]
S3 V0250Dev;Live! Cam Notebook Pro;c:\windows\system32\drivers\V0250Dev.sys [2006-9-17 163840]

=============== Created Last 30 ================

2009-08-26 05:25 15,688 a------- c:\windows\system32\lsdelete.exe
2009-08-26 00:17 <DIR> --d-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-08-26 00:16 <DIR> --d----- c:\program files\Lavasoft
2009-08-15 13:16 <DIR> --d----- c:\program files\CCleaner
2009-08-15 13:16 <DIR> --d----- c:\program files\common files\ParetoLogic
2009-08-15 13:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ParetoLogic
2009-08-15 11:32 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-08-15 11:30 <DIR> --d----- c:\program files\360DeskSearch
2009-08-13 01:13 32 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-08-13 01:13 32 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-08-13 01:13 32 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-08-13 01:13 32 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-08-13 01:12 4,890 a------- C:\rollback.ini
2009-08-13 00:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ParetoLogic Anti-Virus PLUS
2009-08-13 00:35 <DIR> --d----- c:\program files\Trend Micro
2009-08-12 03:13 <DIR> --dsh--- C:\FOUND.005
2009-08-12 03:01 <DIR> --d----- c:\windows\ServicePackFiles
2009-08-11 00:18 <DIR> --d----- c:\docume~1\dora\applic~1\Malwarebytes
2009-08-11 00:18 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-11 00:18 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-11 00:18 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-11 00:18 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-10 21:57 148 a------- c:\windows\wininit.ini
2009-08-04 23:00 <DIR> --dsh--- C:\FOUND.004

==================== Find3M ====================

2009-08-05 05:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 05:11 204,800 a------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-19 09:33 3,597,824 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 09:33 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-17 14:55 58,880 a------- c:\windows\system32\dllcache\atl.dll
2009-07-17 14:55 58,880 a------- c:\windows\system32\ATL.DLL
2009-07-13 02:18 233,472 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 02:18 233,472 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-13 02:18 4,960,256 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-10 09:42 1,315,328 a------- c:\windows\system32\dllcache\msoe.dll
2009-06-29 07:07 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 07:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 04:35 634,632 -------- c:\windows\system32\dllcache\iexplore.exe
2009-06-29 04:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-06-29 04:33 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-06-25 04:44 724,480 a------- c:\windows\system32\LSASRV.DLL
2009-06-25 04:44 724,480 a------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 04:44 298,496 a------- c:\windows\system32\KERBEROS.DLL
2009-06-25 04:44 298,496 a------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 04:44 168,448 a------- c:\windows\system32\SCHANNEL.DLL
2009-06-25 04:44 168,448 a------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 04:44 133,632 a------- c:\windows\system32\MSV1_0.DLL
2009-06-25 04:44 133,632 a------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 04:44 59,392 a------- c:\windows\system32\WDIGEST.DLL
2009-06-25 04:44 59,392 a------- c:\windows\system32\dllcache\wdigest.dll
2009-06-25 04:44 56,320 a------- c:\windows\system32\SECUR32.DLL
2009-06-25 04:44 56,320 a------- c:\windows\system32\dllcache\secur32.dll
2009-06-22 07:34 92,544 a------- c:\windows\system32\dllcache\ksecdd.sys
2009-06-16 10:55 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:55 119,808 a------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:55 82,432 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:55 82,432 a------- c:\windows\system32\dllcache\fontsub.dll
2009-06-12 07:50 76,288 a------- c:\windows\system32\telnet.exe
2009-06-12 07:50 76,288 a------- c:\windows\system32\dllcache\telnet.exe
2009-06-10 10:21 84,992 a------- c:\windows\system32\dllcache\avifil32.dll
2009-06-10 10:21 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 02:32 132,096 a------- c:\windows\system32\WKSSVC.DLL
2009-06-10 02:32 132,096 a------- c:\windows\system32\dllcache\wkssvc.dll
2009-06-05 03:42 655,872 a------- c:\windows\system32\mstscax.dll
2009-06-05 03:42 655,872 a------- c:\windows\system32\dllcache\mstscax.dll
2009-06-03 15:27 1,290,752 a------- c:\windows\system32\quartz.dll
2009-06-03 15:27 1,290,752 a------- c:\windows\system32\dllcache\quartz.dll
2008-09-18 22:02 6,198,024 a------- c:\program files\njcom273sw8308.exe

============= FINISH: 22:40:45.82 ===============

Attached Files



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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 21 September 2009 - 12:49 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
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  • Gender:Female
  • Location:South Carolina, USA
  • Local time:02:49 AM

Posted 28 September 2009 - 05:59 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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