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Rootkit Infection [Moved from XP]

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#1 Impala_Dave


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Posted 05 September 2009 - 01:57 PM

My pc is infected with a rootkit that has identical problems as those listed in this topic: http://www.bleepingcomputer.com/forums/t/252354/rundll-error-loading-tapiinfo/. We had taken the C: and F: drives out of my pc and connected them to another pc as extra drives since the anti-virus software wouldn't run. By scanning them from the other pc it did remove a couple of viruses but after installation back into my pc, all of the symptoms still exist (rundll error loading tapi.info, antivirus software won't, and internet connections get redirected). Seeing how the attached thread ends with formatting the drive, that's where I plan on going next. First I have the following questions. Is it safe to transfer files (pics, music, office docs) from the C: drive before formatting? The F: drive was used as a backup to store pics, music, and office docs. Can I assume that this drive is not infected since this is a rootkit?

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#2 Orange Blossom

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Posted 05 September 2009 - 02:19 PM

I am moving this topic for you to the Am I Infected forum. I have also deleted the duplicate post you made in someone else's topic to avoid confusion issues.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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