Need a spot of help...Dr. Divx , Divx Converter & Roxio Copy & Convert all crash when converting video files. All 3 programs were used sucessfully just 2 weeks ago. I should add that recently I had a bit of trouble with MSA.EXE ... It's been cleaned and malware bytes shows no infections...but since the infection none of the video converters will work and I have a tonne of stuff to do (new baby...Disney movies & such)...I'm running Vista32 O/S...Below are windows problem reports....for Roxio Converter I had a C+++ runtime error...First post here so hope I'm in the right spot. Thanks for any help.
Product
DivX Converter Application
Problem
Stopped working
Date
04/09/2009 12:22 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: DivX Converter.exe
Application Version: 7.1.0.124
Application Timestamp: 4a00e22d
Fault Module Name: DivX Converter.exe
Fault Module Version: 7.1.0.124
Fault Module Timestamp: 4a00e22d
Exception Code: c0000005
Exception Offset: 0000e9e4
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: 90e2
Additional Information 2: bb8db61cadf2ef9f531dc4411f7a5738
Additional Information 3: 2824
Additional Information 4: 1e029d81f04ccb18112d8eee21202e10
Extra information about the problem
Bucket ID: 1302126116
Product
DrDivX OSS
Problem
Stopped working
Date
05/09/2009 12:39 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: drdivx2.exe
Application Version: 2.0.0.14
Application Timestamp: 47a49839
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6002.18005
Fault Module Timestamp: 49e0379e
Exception Code: c0000005
Exception Offset: 0000a3ed
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: 68fb
Additional Information 2: 10527e3b994686ffe72979538d8f0ade
Additional Information 3: ac1f
Additional Information 4: 353aa5c92798b7f686e54596fab99548
Extra information about the problem
Bucket ID: 1294178726
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