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Long pause on startup


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9 replies to this topic

#1 SteveMex

SteveMex

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  • Local time:08:48 AM

Posted 05 September 2009 - 10:44 AM

On start-up the desktop wallpaper appears and then there is a 4-5 minute delay before the desktop icons appear and start-up programs run (e.g. Outlook). After that the PC functions totally normally. Running Windows XP Home 5.1. I have scanned with Trend House Call, SuperAntiSpyware and Prevx but have found nothing to remove the problem.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Steve Perry at 9:36:10.25 on 05/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.52.3082.18.503.58 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\ASTSRV.EXE
C:\Archivos de programa\Prevx\prevx.exe
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Nitro PDF\Professional\NitroPDFDriverService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorService.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Archivos de programa\Prevx\prevx.exe
C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorEngine.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\zHotkey.exe
C:\Archivos de programa\Digital Media Reader\shwiconem.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe
C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe
C:\Archivos de programa\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\Java\jre6\bin\jusched.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Skype\Phone\Skype.exe
C:\Archivos de programa\DAP\DAP.EXE
C:\Archivos de programa\HP\Digital Imaging\bin\hpqtra08.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\Outlook Express\msimn.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqgalry.exe
C:\Archivos de programa\Skype\Plugin Manager\SkypePM.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Steve Perry\Escritorio\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://finance.yahoo.com/p?v&k=pf_3
uSearch Bar =
uSearch Page =
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant =
uURLSearchHooks: N/A: {0a94b116-4504-4e26-ab05-e61e474aa38b} - c:\archivos de programa\askpbar\srchastt\1.bin\A9SRCHAS.DLL
mURLSearchHooks: N/A: {0a94b116-4504-4e26-ab05-e61e474aa38b} - c:\archivos de programa\askpbar\srchastt\1.bin\A9SRCHAS.DLL
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\archivos de programa\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Ask Search Assistant BHO: {0a94b111-4504-4e26-ab05-e61e474aa38b} - c:\archivos de programa\askpbar\srchastt\1.bin\A9SRCHAS.DLL
{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a}
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\archivos de programa\google\googletoolbar1.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\archivos de programa\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\archivos de programa\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Ask Toolbar BHO: {f4d76f01-7896-458a-890f-e1f05c46069f} - c:\archivos de programa\askpbar\bar\1.bin\ASKPBAR.DLL
BHO: DAPIELoader Class: {ff6c3cf0-4b15-11d1-abed-709549c10000} - c:\archiv~1\dap\DAPIEL~1.DLL
{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a}
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\archivos de programa\google\googletoolbar1.dll
TB: Ask Toolbar: {f4d76f09-7896-458a-890f-e1f05c46069f} - c:\archivos de programa\askpbar\bar\1.bin\ASKPBAR.DLL
TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File
TB: Microsoft CommBand: {4d5c8c2a-d075-11d0-b416-00c04fb90376} - %SystemRoot%\system32\browseui.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [MSMSGS] "c:\archivos de programa\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\archivos de programa\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SpywareSweeperProMFC]
uRun: [RegistryCleanFixMFC]
uRun: [13CFG914-K641-26SF-N31P] c:\recycler\s-1-5-21-0243336031-4052116379-881863308-0950\vsse33.exe
uRun: [Steve Perry] c:\documents and settings\steve perry\Steve Perry.exe /i
uRun: [DownloadAccelerator] "c:\archivos de programa\dap\DAP.EXE" /STARTUP
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\archivos de programa\cyberlink\powerdvd\PDVDServ.exe"
mRun: [CHotkey] zHotkey.exe
mRun: [ShowWnd] ShowWnd.exe
mRun: [SunKistEM] c:\archivos de programa\digital media reader\shwiconem.exe
mRun: [<NO NAME>]
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [PRISMSVR.EXE] "c:\windows\system32\PRISMSVR.EXE" /APPLY
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [HP Software Update] "c:\archivos de programa\hp\hp software update\HPWuSchd2.exe"
mRun: [HP Component Manager] "c:\archivos de programa\hp\hpcoretech\hpcmpmgr.exe"
mRun: [mxomssmenu] "c:\archivos de programa\maxtor\onetouch status\maxmenumgr.exe"
mRun: [TkBellExe] "c:\archivos de programa\archivos comunes\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\archivos de programa\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [SpeedBitVideoAccelerator] c:\archivos de programa\speedbit video accelerator\VideoAccelerator.exe
StartupFolder: c:\docume~1\stevep~1\menini~1\progra~1\inicio\outloo~1.lnk - c:\archivos de programa\outlook express\msimn.exe
StartupFolder: c:\docume~1\alluse~1\menini~1\progra~1\inicio\hpdigi~1.lnk - c:\archivos de programa\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\menini~1\progra~1\inicio\inicio~2.lnk - c:\archivos de programa\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\menini~1\progra~1\inicio\inicio~1.lnk - c:\archivos de programa\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\menini~1\progra~1\inicio\mozill~1.lnk - c:\archivos de programa\mozilla firefox\firefox.exe
uPolicies-system: NoDispAppearancePage = 0 (0x0)
uPolicies-system: NoDispSettingsPage = 0 (0x0)
dPolicies-system: NoDispAppearancePage = 0 (0x0)
dPolicies-system: NoDispSettingsPage = 0 (0x0)
IE: &Clean Traces - c:\archivos de programa\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - c:\archivos de programa\dap\dapextie.htm
IE: &Google Search - c:\archivos de programa\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\archivos de programa\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\archivos de programa\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\archivos de programa\google\GoogleToolbar1.dll/cmcache.html
IE: Download &all with DAP - c:\archivos de programa\dap\dapextie2.htm
IE: E&xportar a Microsoft Excel - c:\archiv~1\micros~3\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\archivos de programa\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\archivos de programa\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\archivos de programa\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\archiv~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\archiv~1\speedb~1\sblsp.dll
DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - hxxps://components.viewpoint.com/MTSInstallers/MetaStream3.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {556DDE35-E955-11D0-A707-000000521957} - hxxp://www.xblock.com/download/xclean_micro.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mediasolutions.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\archivos de programa\hp\hpcoretech\comp\hpuiprot.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\archiv~1\archiv~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\archivos de programa\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\archivos de programa\superantispyware\SASSEH.DLL
SecurityProviders:

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\stevep~1\datosd~1\mozilla\firefox\profiles\7rhdo17e.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://finance.yahoo.com/p?k=pf_3
FF - prefs.js: keyword.URL - hxxp://mx.search.yahoo.com/search?ei=utf-8&fr=megaup&p=
FF - component: c:\archivos de programa\dap\dapfirefox\components\DAPFireFox.dll
FF - plugin: c:\archivos de programa\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpjplug.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\archivos de programa\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 pxscan;pxscan;c:\windows\system32\drivers\pxscan.sys [2009-4-14 22024]
R0 pxsec;pxsec;c:\windows\system32\drivers\pxsec.sys [2009-4-19 27656]
R1 SASDIFSV;SASDIFSV;c:\archivos de programa\superantispyware\SASDIFSV.SYS [2008-9-3 9968]
R1 saskutil;SASKUTIL;c:\archivos de programa\superantispyware\SASKUTIL.SYS [2008-9-3 74480]
R2 csiscanner;CSIScanner;c:\archivos de programa\prevx\prevx.exe [2009-4-14 4368952]
R2 maxtor sync service;Maxtor Service;c:\archivos de programa\maxtor\sync\SyncServices.exe [2008-7-21 193888]
R2 nitrodriverreadspool;NitroPDFDriverCreatorReadSpool;c:\archivos de programa\nitro pdf\professional\NitroPDFDriverService.exe [2009-6-15 188736]
R2 videoacceleratorservice;VideoAcceleratorService;c:\archiv~1\speedb~1\videoacceleratorservice.exe -start -scm --> c:\archiv~1\speedb~1\VideoAcceleratorService.exe -start -scm [?]
S2 bndmss;Windows Network Data Management System Service;c:\windows\system32\bndmss.exe --> c:\windows\system32\bndmss.exe [?]
S2 lsivs;Windows Server IP Verification Service;c:\windows\system32\lsivs.exe --> c:\windows\system32\lsivs.exe [?]
S3 l2xpsr;L2XPSR;\??\c:\archiv~1\telmex\prodig~1\app\l2xpsr.sys --> c:\archiv~1\telmex\prodig~1\app\L2XPSR.SYS [?]
S3 sasenum;SASENUM;c:\archivos de programa\superantispyware\SASENUM.SYS [2008-9-3 7408]

=============== Created Last 30 ================

2009-09-05 08:53 <DIR> --d----- c:\archivos de programa\Trend Micro
2009-09-03 20:21 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-09-03 20:14 <DIR> --d----- c:\documents and settings\steve perry\.housecall6.6
2009-09-03 18:57 <DIR> --d----- c:\docume~1\alluse~1\datosd~1\HideAndSecret3
2009-09-02 09:05 <DIR> --d----- c:\archivos de programa\I Spy - Fun House
2009-09-01 17:12 <DIR> --d----- c:\docume~1\stevep~1\datosd~1\SprillRichiEng
2009-09-01 05:39 <DIR> --d----- c:\archivos de programa\Nancy Drew Dossier - Resorting to Danger
2009-08-28 09:45 <DIR> --d----- c:\docume~1\stevep~1\datosd~1\HSA
2009-08-27 09:56 <DIR> --d----- c:\archivos de programa\Angela Young 2 - Escape the Dreamscape
2009-08-25 08:33 <DIR> --d----- c:\docume~1\alluse~1\datosd~1\Princess Isabella
2009-08-24 18:05 <DIR> --d----- c:\docume~1\stevep~1\datosd~1\MA
2009-08-17 13:07 <DIR> --d----- c:\docume~1\stevep~1\datosd~1\PoBros
2009-08-17 13:07 <DIR> --d----- c:\docume~1\alluse~1\datosd~1\PoBros
2009-08-16 07:21 1,089,883 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-15 11:21 <DIR> --d----- c:\windows\SxsCaPendDel
2009-08-14 17:57 <DIR> --d----- c:\docume~1\stevep~1\datosd~1\BigFishv1001
2009-08-13 10:10 <DIR> --d----- c:\docume~1\stevep~1\datosd~1\SulusGames
2009-08-13 10:10 <DIR> --d----- c:\docume~1\alluse~1\datosd~1\SulusGames
2009-08-12 00:01 <DIR> --d----- c:\docume~1\alluse~1\datosd~1\SpeedBit
2009-08-11 21:13 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-11 21:12 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll

==================== Find3M ====================

2009-08-15 11:26 508,254 a------- c:\windows\system32\perfh00A.dat
2009-08-15 11:26 91,564 a------- c:\windows\system32\perfc00A.dat
2009-08-05 04:00 205,312 a------- c:\windows\system32\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-17 14:03 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-06-29 10:57 827,392 a------- c:\windows\system32\wininet.dll
2009-06-29 10:57 78,336 a------- c:\windows\system32\ieencode.dll
2009-06-29 10:57 17,408 a------- c:\windows\system32\corpol.dll
2009-06-16 09:39 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:39 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-15 16:11 61,760 a------- c:\windows\system32\ASTSRV.EXE
2009-06-15 16:11 17,728 a------- c:\windows\system32\nitrolocalui.dll
2009-06-15 16:10 26,432 a------- c:\windows\system32\nitrolocalmon.dll
2009-06-15 05:44 78,336 a------- c:\windows\system32\telnet.exe
2009-06-10 09:21 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:14 85,504 a------- c:\windows\system32\avifil32.dll
2009-06-10 01:15 132,096 a------- c:\windows\system32\wkssvc.dll
2008-02-28 08:46 0 a------- c:\archivos de programa\temp01
2005-10-23 17:31 774,144 a------- c:\archivos de programa\RngInterstitial.dll
2008-09-28 10:11 32,768 a--sh--- c:\windows\system32\config\systemprofile\configuración local\historial\history.ie5\mshist012008092820080929\index.dat

============= FINISH: 9:37:03.29 ===============

Attached Files



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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:09:48 AM

Posted 21 September 2009 - 12:40 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

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#3 SteveMex

SteveMex
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  • Local time:08:48 AM

Posted 23 September 2009 - 04:52 PM

Yes, had to change a lot due to an unrelated problem (ISP was down!). Here is the new log (still have the problem):

Logfile of random's system information tool 1.06 (written by random/random)
Run by Steve Perry at 2009-09-23 16:49:02
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 67 GB (45%) free of 150 GB
Total RAM: 503 MB (48% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:49:10 p.m., on 23/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ASTSRV.EXE
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Maxtor\Sync\SyncServices.exe
C:\WINDOWS\system32\svchost.exe
C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorService.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorEngine.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\DAP\DAP.EXE
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Dump\RSIT.exe
C:\Archivos de programa\Trend Micro\HijackThis\Steve Perry.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Ask Search Assistant BHO - {0A94B111-4504-4e26-AB05-E61E474AA38B} - C:\Archivos de programa\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar1.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Archivos de programa\AskPBar\bar\1.bin\ASKPBAR.DLL
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\ARCHIV~1\DAP\DAPIEL~1.DLL
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar1.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Archivos de programa\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Download with &DAP - C:\Archivos de programa\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Archivos de programa\DAP\dapextie2.htm
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\archiv~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\archiv~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\archiv~1\speedb~1\sblsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.msn.mx
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...MetaStream3.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejewel...aploader_v6.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://mediasolutions.webex.com/client/v_m...bex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2E9C075B-F006-405E-85EB-5833E3876438}: NameServer = 200.23.242.193 200.23.242.201
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARCHIV~1\ARCHIV~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Archivos de programa\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\system32\ASTSRV.EXE
O23 - Service: Windows Network Data Management System Service (bndmss) - Unknown owner - C:\WINDOWS\system32\bndmss.exe (file missing)
O23 - Service: InstallDriver Table Manager (idrivert) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: Windows Server IP Verification Service (lsivs) - Unknown owner - C:\WINDOWS\system32\lsivs.exe (file missing)
O23 - Service: Maxtor Service (maxtor sync service) - Seagate Technology LLC - C:\Archivos de programa\Maxtor\Sync\SyncServices.exe
O23 - Service: Pml Driver HPZ12 (pml driver hpz12) - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SymWMI Service (symwsc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VideoAcceleratorService (videoacceleratorservice) - Speedbit Ltd. - C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorService.exe

--
End of file - 7333 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Symantec NetDetect.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2004-12-14 63136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0A94B111-4504-4e26-AB05-E61E474AA38B}]
Ask Search Assistant BHO - C:\Archivos de programa\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - c:\program files\real\realplayer\rpbrowserrecordplugin.dll [2009-09-14 329312]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\archivos de programa\google\googletoolbar1.dll [2005-11-01 1157120]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll [2009-07-25 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-07-25 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F4D76F01-7896-458a-890F-E1F05C46069F}]
Ask Toolbar BHO - C:\Archivos de programa\AskPBar\bar\1.bin\ASKPBAR.DLL [2007-04-03 241664]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FF6C3CF0-4B15-11D1-ABED-709549C10000}]
DAPIELoader Class - C:\ARCHIV~1\DAP\DAPIEL~1.DLL [2009-08-12 140888]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A}
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\archivos de programa\google\googletoolbar1.dll [2005-11-01 1157120]
{F4D76F09-7896-458a-890F-E1F05C46069F} - Ask Toolbar - C:\Archivos de programa\AskPBar\bar\1.bin\ASKPBAR.DLL [2007-04-03 241664]
{4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C}

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"MSMSGS"=C:\Archivos de programa\Messenger\msmsgs.exe [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\13CFG914-K641-26SF-N31P]
C:\RECYCLER\S-1-5-21-0243336031-4052116379-881863308-0950\vsse33.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
C:\WINDOWS\ALCMTR.EXE [2004-07-20 57344]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AlcWzrd]
C:\WINDOWS\ALCWZRD.EXE [2004-08-24 2552320]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CHotkey]
C:\WINDOWS\zHotkey.exe [2004-05-18 543232]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cmaudio]
RunDll32 cmicnfg.cpl,CMICtrlWnd []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DownloadAccelerator]
C:\Archivos de programa\DAP\DAP.EXE [2009-08-27 2799104]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\WINDOWS\system32\hkcmd.exe [2004-11-02 126976]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe [2004-05-12 241664]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe [2004-02-12 49152]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\system32\igfxtray.exe [2004-11-02 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
C:\Archivos de programa\Messenger\msmsgs.exe [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PRISMSVR.EXE]
C:\WINDOWS\system32\PRISMSVR.EXE /APPLY []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RegistryCleanFixMFC]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe [2003-11-01 32768]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ShowWnd]
C:\WINDOWS\ShowWnd.exe [2003-09-19 36864]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
C:\Archivos de programa\Skype\Phone\Skype.exe [2007-08-17 23120680]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]
C:\WINDOWS\SOUNDMAN.EXE [2004-08-24 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpywareSweeperProMFC]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steve Perry]
C:\Documents and Settings\Steve Perry\Steve Perry.exe /i []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Archivos de programa\Java\jre6\bin\jusched.exe [2009-07-25 149280]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunKistEM]
C:\Archivos de programa\Digital Media Reader\shwiconem.exe [2004-03-11 135168]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe [2009-09-14 198160]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Menú Inicio^Programas^Inicio^HP Digital Imaging Monitor.lnk]
C:\ARCHIV~1\HP\DIGITA~1\bin\hpqtra08.exe [2004-05-28 241664]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Menú Inicio^Programas^Inicio^Inicio rápido de Adobe Reader.lnk]
C:\ARCHIV~1\Adobe\ACROBA~3.0\Reader\READER~1.EXE [2004-12-14 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Menú Inicio^Programas^Inicio^Inicio rápido de HP Image Zone.lnk]
C:\ARCHIV~1\HP\DIGITA~1\bin\hpqthb08.exe [2004-05-28 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Menú Inicio^Programas^Inicio^Mozilla Firefox.lnk]
C:\ARCHIV~1\MOZILL~1\firefox.exe [2009-09-11 307704]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Menú Inicio^Programas^Inicio^Office Startup.lnk]
C:\ARCHIV~1\MICROS~3\Office\OSA.EXE [1997-08-06 51984]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Steve Perry^Menú Inicio^Programas^Inicio^Outlook Express.lnk]
C:\ARCHIV~1\OUTLOO~1\msimn.exe [2008-04-13 60416]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Archivos de programa\SUPERAntiSpyware\SASWINLO.DLL [2009-01-04 356352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2004-11-02 348160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-02-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Archivos de programa\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"=

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm.sys]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispCpl"=0
"DisableTaskMgr"=0
"NoDispAppearancePage"=0
"NoDispSettingsPage"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"DisableTaskMgr"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
"NoFolderOptions"=0
"NoActiveDesktopChanges"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"F:\Release\EniMini.exe"="F:\Release\EniMini.exe:*:Enabled:TangoInstaller"
"C:\Archivos de programa\DAP\DAP.exe"="C:\Archivos de programa\DAP\DAP.exe:*:Enabled:Download Accelerator Plus (DAP)"
"C:\My Games\Wheel of Fortune\Wheel of Fortune.exe"="C:\My Games\Wheel of Fortune\Wheel of Fortune.exe:*:Enabled:Wheel of Fortune"
"C:\WINDOWS\system32\dpvsetup.exe"="C:\WINDOWS\system32\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\WINDOWS\system32\rundll32.exe"="C:\WINDOWS\system32\rundll32.exe:*:Enabled:Ejecutar un archivo DLL como una aplicación"
"C:\Archivos de programa\Wheel of Fortune\Wheel of Fortune.exe"="C:\Archivos de programa\Wheel of Fortune\Wheel of Fortune.exe:*:Enabled:Wheel of Fortune"
"C:\Archivos de programa\JEOPARDY!\JEOPARDY!.exe"="C:\Archivos de programa\JEOPARDY!\JEOPARDY!.exe:*:Enabled:JEOPARDY!"
"C:\Archivos de programa\Q-bert\Q-bert 2005.exe"="C:\Archivos de programa\Q-bert\Q-bert 2005.exe:*:Enabled:Q*bert 2005"
"C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE"="C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Archivos de programa\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe"="C:\Archivos de programa\SpeedBit Video Accelerator\VideoAcceleratorEngine.exe:*:Enabled:VideoAcceleratorEngine"
"C:\Archivos de programa\MSGTAG\MSGTAG.exe"="C:\Archivos de programa\MSGTAG\MSGTAG.exe:*:Enabled:MSGTAG"
"C:\Archivos de programa\SpeedBit Video Accelerator\VideoAccelerator.exe"="C:\Archivos de programa\SpeedBit Video Accelerator\VideoAccelerator.exe:*:Enabled:VideoAccelerator"
"c:\mont.exe"="C:\mont.exe:*:Enabled:@xpsp2res.dll,-22005"
"c:\winhost.exe"="c:\winhost.exe:*:Enabled:@xpsp2res.dll,-22005"
"c:\blok.exe"="c:\blok.exe:*:Enabled:@xpsp2res.dll,-22005"
"c:\runmgr.exe"="c:\runmgr.exe:*:Enabled:@xpsp2res.dll,-22005"
"C:\WINDOWS\system32\lsivs.exe"="C:\WINDOWS\system32\lsivs.exe:*:Enabled:LSIVS"
"C:\Documents and Settings\Steve Perry\poxy4.exe"="C:\Documents and Settings\Steve Perry\poxy4.exepoxy4.exe:*:Enabled:LSIVS"
"poxy4.exe"="poxy4.exe:*:Enabled:LSIVS"
"C:\WINDOWS\system32\bndmss.exe"="C:\WINDOWS\system32\bndmss.exe:*:Enabled:BNDMSS"
"C:\Documents and Settings\Steve Perry\skp66.exe"="C:\Documents and Settings\Steve Perry\skp66.exeskp66.exe:*:Enabled:BNDMSS"
"skp66.exe"="skp66.exe:*:Enabled:BNDMSS"
"C:\Documents and Settings\Steve Perry\diss.exe"="C:\Documents and Settings\Steve Perry\diss.exediss.exe:*:Enabled:BNDMSS"
"diss.exe"="diss.exe:*:Enabled:BNDMSS"
"C:\Documents and Settings\Steve Perry\ud32.exe"="C:\Documents and Settings\Steve Perry\ud32.exeud32.exe:*:Enabled:BNDMSS"
"ud32.exe"="ud32.exe:*:Enabled:BNDMSS"
"C:\WINDOWS\Explorer.EXE"="C:\WINDOWS\Explorer.EXE:*:Enabled:ENABLE"
"C:\Archivos de programa\uTorrent\uTorrent.exe"="C:\Archivos de programa\uTorrent\uTorrent.exe:*:Enabled:µTorrent"
"C:\Dump\utorrent.exe"="C:\Dump\utorrent.exe:*:Enabled:µTorrent"
"C:\Archivos de programa\Skype\Phone\Skype.exe"="C:\Archivos de programa\Skype\Phone\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{54054ed3-4cf7-11dd-8644-001288548eea}]
shell\AutoRun\command - M:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\exe32.exe
shell\open\command - M:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\exe32.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5cd8555c-7b5a-11dd-869c-001288548eea}]
shell\AutoRun\command - .\Encryption Tool\MaxtorEncryption.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8cd131ba-c207-11dd-8760-001288548eea}]
shell\AutoRun\command - H:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\exe32.exe
shell\open\command - H:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\exe32.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9f07f631-0d6b-11d9-806a-806d6172696f}]
shell\AutoRun\command - D:\Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ac968f89-2405-11d9-a1c0-806d6172696f}]
shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480


======List of files/folders created in the last 1 months======

2009-09-23 16:49:02 ----D---- C:\rsit
2009-09-23 14:28:44 ----A---- C:\WINDOWS\ModemLog_Módem estándar.txt
2009-09-18 12:56:43 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\ERS G-Studio
2009-09-14 05:21:12 ----D---- C:\Documents and Settings\All Users\Datos de programa\Real
2009-09-14 05:20:32 ----A---- C:\WINDOWS\system32\rmoc3260.dll
2009-09-14 05:20:22 ----A---- C:\WINDOWS\system32\pndx5032.dll
2009-09-14 05:20:22 ----A---- C:\WINDOWS\system32\pndx5016.dll
2009-09-14 05:20:20 ----D---- C:\Archivos de programa\Archivos comunes\xing shared
2009-09-10 15:38:07 ----D---- C:\WINDOWS\system32\NtmsData
2009-09-09 11:48:56 ----HDC---- C:\WINDOWS\$NtUninstallKB968816_WM9$
2009-09-09 11:48:17 ----HDC---- C:\WINDOWS\$NtUninstallKB956844$
2009-09-09 11:48:07 ----HDC---- C:\WINDOWS\$NtUninstallKB971961$
2009-09-07 13:53:07 ----HDC---- C:\WINDOWS\$NtUninstallKB968389$
2009-09-05 17:54:26 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\Move Networks
2009-09-05 10:11:51 ----A---- C:\RootRepeal report 09-05-09 (10-11-51).txt
2009-09-05 08:53:54 ----D---- C:\Archivos de programa\Trend Micro
2009-09-03 18:57:26 ----D---- C:\Documents and Settings\All Users\Datos de programa\HideAndSecret3
2009-09-03 18:17:42 ----A---- C:\WINDOWS\system32\javaws.exe
2009-09-03 18:17:41 ----A---- C:\WINDOWS\system32\javaw.exe
2009-09-03 18:17:41 ----A---- C:\WINDOWS\system32\java.exe
2009-09-01 17:12:57 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\SprillRichiEng
2009-08-31 19:10:30 ----A---- C:\tony.txt
2009-08-28 09:45:43 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\HSA
2009-08-26 16:31:20 ----HDC---- C:\WINDOWS\$NtUninstallKB970653-v3$
2009-08-25 08:33:10 ----D---- C:\Documents and Settings\All Users\Datos de programa\Princess Isabella
2009-08-25 05:19:39 ----A---- C:\xx.txt
2009-08-24 18:05:17 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\MA

======List of files/folders modified in the last 1 months======

2009-09-23 16:48:27 ----D---- C:\Dump
2009-09-23 16:16:22 ----D---- C:\Archivos de programa\Mozilla Firefox
2009-09-23 16:14:35 ----A---- C:\WINDOWS\ModemLog_SoftV92 Data Fax Modem with SmartCP #2.txt
2009-09-23 15:52:49 ----AD---- C:\Documents and Settings\All Users\Datos de programa\TEMP
2009-09-23 14:48:33 ----D---- C:\WINDOWS\system32\drivers
2009-09-23 14:28:49 ----D---- C:\WINDOWS\system32\CatRoot2
2009-09-23 14:28:44 ----AD---- C:\WINDOWS
2009-09-23 14:25:47 ----D---- C:\WINDOWS\Help
2009-09-23 14:20:13 ----D---- C:\WINDOWS\Temp
2009-09-23 10:52:12 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-09-21 12:05:48 ----D---- C:\WINDOWS\Prefetch
2009-09-19 20:38:18 ----D---- C:\WINDOWS\system32
2009-09-19 13:49:28 ----D---- C:\WINDOWS\network diagnostic
2009-09-18 15:21:39 ----RD---- C:\Archivos de programa
2009-09-18 15:06:14 ----ASH---- C:\boot.ini
2009-09-18 15:06:14 ----A---- C:\WINDOWS\win.ini
2009-09-18 15:06:14 ----A---- C:\WINDOWS\system.ini
2009-09-18 09:44:39 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\Skype
2009-09-17 13:36:23 ----D---- C:\Documents and Settings\All Users\Datos de programa\BigFishGamesCache
2009-09-17 07:14:12 ----D---- C:\Letters
2009-09-15 10:28:39 ----D---- C:\Figaro
2009-09-14 22:41:40 ----A---- C:\WINDOWS\NeroDigital.ini
2009-09-14 07:15:14 ----D---- C:\HPBackup
2009-09-14 05:21:10 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\Real
2009-09-14 05:20:38 ----D---- C:\Archivos de programa\Archivos comunes\Real
2009-09-14 05:20:20 ----D---- C:\Archivos de programa\Archivos comunes
2009-09-14 05:20:09 ----A---- C:\WINDOWS\system32\pncrt.dll
2009-09-10 17:30:46 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\Big Fish Games
2009-09-10 16:23:28 ----A---- C:\WINDOWS\ntbtlog.txt
2009-09-10 16:19:21 ----D---- C:\Documents and Settings
2009-09-10 15:38:06 ----SD---- C:\Documents and Settings\All Users\Datos de programa\Microsoft
2009-09-10 15:18:34 ----SHD---- C:\WINDOWS\Installer
2009-09-10 15:18:08 ----HD---- C:\Config.Msi
2009-09-09 11:48:58 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-09-09 11:48:58 ----HD---- C:\WINDOWS\inf
2009-09-09 11:48:20 ----A---- C:\WINDOWS\imsins.BAK
2009-09-09 11:48:16 ----HD---- C:\WINDOWS\$hf_mig$
2009-09-08 11:31:43 ----D---- C:\ProgramData
2009-09-06 09:00:03 ----A---- C:\WINDOWS\setuplog.txt
2009-09-06 08:59:57 ----A---- C:\WINDOWS\system32\wpa.bak
2009-09-05 13:17:12 ----D---- C:\WINDOWS\pss
2009-09-04 16:18:02 ----D---- C:\Archivos de programa\Quick Screen Capture
2009-09-03 18:17:39 ----D---- C:\Archivos de programa\Java
2009-09-03 06:28:37 ----D---- C:\WINDOWS\Minidump
2009-09-01 21:06:36 ----D---- C:\WINDOWS\Microsoft.NET
2009-09-01 18:31:39 ----A---- C:\t.txt
2009-09-01 06:40:52 ----D---- C:\Documents and Settings\Steve Perry\Datos de programa\PlayFirst
2009-09-01 06:40:52 ----D---- C:\Documents and Settings\All Users\Datos de programa\PlayFirst
2009-09-01 05:40:06 ----D---- C:\WINDOWS\system32\DirectX
2009-08-28 16:38:20 ----A---- C:\WINDOWS\system32\MRT.exe
2009-08-27 19:20:52 ----D---- C:\Archivos de programa\DAP

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 intelppm;Controlador de procesador Intel; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 40576]
R1 SASDIFSV;SASDIFSV; \??\C:\Archivos de programa\SUPERAntiSpyware\SASDIFSV.SYS []
R1 saskutil;SASKUTIL; \??\C:\Archivos de programa\SUPERAntiSpyware\SASKUTIL.sys []
R1 ws2ifsl;Entorno de compatibilidad con proveedores de servicios no IFS de Windows Socket 2.0; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-20 12032]
R2 irda;Protocolo IrDA; C:\WINDOWS\system32\DRIVERS\irda.sys [2008-04-13 88192]
R2 mdc8021x;AEGIS Protocol (IEEE 802.1x) v2.3.1.9; C:\WINDOWS\system32\DRIVERS\mdc8021x.sys [2004-04-13 15781]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2004-03-17 13059]
R2 tmcomm;tmcomm; \??\C:\WINDOWS\system32\drivers\tmcomm.sys []
R3 cmuda;C-Media WDM Audio Interface; C:\WINDOWS\system32\drivers\cmuda.sys [2005-12-15 1368000]
R3 hsf_dp;hsf_dp; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2004-06-18 1041536]
R3 hsfhwbs2;hsfhwbs2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2004-06-18 220032]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2004-11-02 773565]
R3 mxopswd;Maxtor OneTouch Security Driver; C:\WINDOWS\system32\DRIVERS\mxopswd.sys [2007-05-03 22152]
R3 rasirda;Minipuerto WAN (IrDA); C:\WINDOWS\system32\DRIVERS\rasirda.sys [2001-08-17 19584]
R3 rimvserport;RIM Virtual Serial Port v2; C:\WINDOWS\system32\DRIVERS\RimSerial.sys [2006-06-30 26752]
R3 rootmodem;Microsoft Legacy Modem Driver; C:\WINDOWS\System32\Drivers\RootMdm.sys [2004-08-20 5888]
R3 sunkfilt39;Alcor Micro Corp - 3239; \??\C:\WINDOWS\System32\Drivers\sunkfilt39.sys []
R3 usbehci;Controlador minipuerto de la controladora mejorada USB 2.0 de Microsoft; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Concentrador habilitado USB2; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbstor;Dispositivo de almacenamiento masivo de datos USB; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Controlador minipuerto de la controladora de host universal USB de Microsoft; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2004-06-18 685056]
S1 kbdhid;Controlador HID de teclado; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14720]
S1 p3;Controlador de procesador PentiumIII de Intel; C:\WINDOWS\system32\DRIVERS\p3.sys [2008-04-13 46976]
S3 2wirepcp;2Wire USB; C:\WINDOWS\system32\DRIVERS\2WirePCP.sys [2004-10-15 68672]
S3 arp1394;Protocolo de cliente ARP 1394; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
S3 e100b;Intel® PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-02-10 154112]
S3 enum1394;%1394\031887&040892.DeviceDesc%; C:\WINDOWS\system32\DRIVERS\enum1394.sys [2001-08-17 6400]
S3 hdaudbus;Controlador de bus de Microsoft UAA para High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
S3 hidusb;Controlador de clases HID de Microsoft; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 hpzid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-03-21 51088]
S3 hpzipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-03-21 16496]
S3 hpzius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-03-21 21744]
S3 intcazaudaddservice;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2004-08-26 2241280]
S3 irsir;Controlador de infrarrojos serie de Microsoft; C:\WINDOWS\system32\DRIVERS\irsir.sys [2001-08-17 18688]
S3 l2xpsr;L2XPSR; \??\C:\ARCHIV~1\TELMEX\PRODIG~1\app\L2XPSR.SYS []
S3 mouhid;Controlador HID de mouse; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-22 12416]
S3 mxnic;Controlador de Macronix MX987xx Family Fast Ethernet NT; C:\WINDOWS\system32\DRIVERS\mxnic.sys [2001-08-17 19968]
S3 nic1394;Controlador de red 1394; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
S3 nm;Controlador del monitor de red; C:\WINDOWS\system32\DRIVERS\NMnt.sys [2008-04-13 40320]
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 rimusb;BlackBerry Device; C:\WINDOWS\System32\Drivers\RimUsb.sys [2006-07-13 22528]
S3 rtl8139;Controlador de Windows NT del adaptador Fast Ethernet PCI basado en Realtek RTL8139(A/B/C); C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 sasenum;SASENUM; \??\C:\Archivos de programa\SUPERAntiSpyware\SASENUM.SYS []
S3 sonypvu1;Controlador de filtro USB de Sony (SONYPVU1); C:\WINDOWS\system32\DRIVERS\SONYPVU1.SYS [2001-08-17 7552]
S3 sunkfilt;Alcor Micro Corp - 9360; \??\C:\WINDOWS\System32\Drivers\sunkfilt.sys []
S3 sunkfiltp;HP && Alcor Micro Corp for Phison; \??\C:\WINDOWS\System32\Drivers\sunkfiltp.sys []
S3 usbccgp;Controlador primario genérico USB de Microsoft; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Clase de impresora USB de Microsoft; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;Controlador de escáner USB; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 usbser;Motorola USB Modem Driver; C:\WINDOWS\system32\DRIVERS\usbser.sys [2008-04-13 26112]
S3 wpdusb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 wudfrd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 astcc;AST Service; C:\WINDOWS\system32\ASTSRV.EXE [2009-06-15 61760]
R2 irmon;Monitor de infrarrojos; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R2 JavaQuickStarterService;Java Quick Starter; C:\Archivos de programa\Java\jre6\bin\jqs.exe [2009-07-25 153376]
R2 maxtor sync service;Maxtor Service; C:\Archivos de programa\Maxtor\Sync\SyncServices.exe [2008-07-21 193888]
R2 symwsc;SymWMI Service; C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\SymWSC.exe [2004-08-06 308352]
R2 videoacceleratorservice;VideoAcceleratorService; C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorService.exe [2009-06-30 288368]
R2 wudfsvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S2 bndmss;Windows Network Data Management System Service; C:\WINDOWS\system32\bndmss.exe []
S2 lsivs;Windows Server IP Verification Service; C:\WINDOWS\system32\lsivs.exe []
S3 aspnet_state;Servicio de estado de ASP.NET; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; C:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 idrivert;InstallDriver Table Manager; C:\Archivos de programa\Archivos comunes\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 ose;Office Source Engine; C:\Archivos de programa\Archivos comunes\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 pml driver hpz12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2004-03-18 65536]
S3 usprserv;User Privilege Service; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 wmpnetworksvc;Servicio de uso compartido de red del Reproductor de Windows Media; C:\Archivos de programa\Windows Media Player\WMPNetwk.exe [2006-11-03 916480]
S4 nettcpportsharing;Servicio de uso compartido de puertos Net.Tcp; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]
S4 prismxl;PrismXL; C:\Archivos de programa\Archivos comunes\New Boundary\PrismXL\PRISMXL.SYS [2004-09-23 65536]

-----------------EOF-----------------

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:09:48 AM

Posted 25 September 2009 - 09:11 AM

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

You are using an outdated version of Adobe Acrobat which will undoubtedly contain security leaks. I recommend that you use an updated version of Adobe Reader for reading PDF files and your Adobe Acrobat for anything else.

Please download and install the latest version of the free Adobe Reader.

Step 3

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 4

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 5

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 6
  • Please download Ad-Aware Free - Anniversary Edition to your desktop. The Ad-Aware Free - Anniversary Edition installation file will be Ad-AwareAE.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free - Anniversary Edition will be installed.
  • When the Ad-Aware Free - Anniversary Edition Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free - Anniversary Edition.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free - Anniversary Edition found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free - Anniversary Edition scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free - Anniversary Edition.
Step 7

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 8

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 9

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 11

Now we will address the HijackThis fixes.

Is this your Internet Service Provider (ISP)? If this is not your ISP, you need to use HijackThis to fix item(s).

O17 - HKLM\System\CCS\Services\Tcpip\..\{2E9C075B-F006-405E-85EB-5833E3876438}: NameServer = 200.23.242.193 200.23.242.201
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: Ask Search Assistant BHO - {0A94B111-4504-4e26-AB05-E61E474AA38B} - C:\Archivos de programa\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL (file missing)
    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - (no file)
    O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - (no file)
    O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejewel...aploader_v6.cab

  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode" .
-- Post the log in your next reply.

Perform an anti-rootkit (ARK) scan with one of the following:Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug your Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Note: Not all hidden components detected by ARKs are malicious. It is normal for a Firewall, some Anti-virus and Anti-malware software (ProcessGuard, Prevx1, AVG AS), sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to hook into the OS kernal/SSDT in order to protect your system. You should not be alarmed if you see any hidden entries created by these software programs after performing a scan.

Step 14

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 15

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • a new HijackThis log
Please advise me of any problems you still have.

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

You are using an outdated version of Adobe Acrobat which will undoubtedly contain security leaks. I recommend that you use an updated version of Adobe Reader for reading PDF files and your Adobe Acrobat for anything else.

Please download and install the latest version of the free Adobe Reader.

Step 3

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 4

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 5

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 6
  • Please download Ad-Aware Free - Anniversary Edition to your desktop. The Ad-Aware Free - Anniversary Edition installation file will be Ad-AwareAE.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free - Anniversary Edition will be installed.
  • When the Ad-Aware Free - Anniversary Edition Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free - Anniversary Edition.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free - Anniversary Edition found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free - Anniversary Edition scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free - Anniversary Edition.
Step 7

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 8

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 9

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 11

Now we will address the HijackThis fixes.

Is this your Internet Service Provider (ISP)? If this is not your ISP, you need to use HijackThis to fix item(s).

O17 - HKLM\System\CCS\Services\Tcpip\..\{2E9C075B-F006-405E-85EB-5833E3876438}: NameServer = 200.23.242.193 200.23.242.201
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: Ask Search Assistant BHO - {0A94B111-4504-4e26-AB05-E61E474AA38B} - C:\Archivos de programa\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL (file missing)
    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - (no file)
    O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - (no file)
    O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejewel...aploader_v6.cab

  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode" .
-- Post the log in your next reply.

Perform an anti-rootkit (ARK) scan with one of the following:Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug your Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Note: Not all hidden components detected by ARKs are malicious. It is normal for a Firewall, some Anti-virus and Anti-malware software (ProcessGuard, Prevx1, AVG AS), sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to hook into the OS kernal/SSDT in order to protect your system. You should not be alarmed if you see any hidden entries created by these software programs after performing a scan.

Step 14

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 15

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#5 SteveMex

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Posted 25 September 2009 - 09:41 AM

I have no fast internet connection at the moment and only have dial-up (and it's about 10 times as slow as a normal dial-up!). Therefore it is impossible for me to download these programs and run right now so please keep this thread open as I have no idea when my ISP will be back (it's been 7 days and counting). Thank you. I will run the scans as soon as I can.

#6 suebaby41

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Posted 25 September 2009 - 12:05 PM

No problem. If you have any questions, let me know. Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#7 SteveMex

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Posted 02 October 2009 - 07:57 AM

Step 2: Installed version 9.1.
Step 3: Ran without problems.
Step 4: BitDefender - took 4 hours and found (and deleted) many files although nearly all were in a folder "Quarantine" created by a previous Trend Micro Housecall run. I got "Update failed" on a number of files which I manually deleted and got a nmumber of "Delete failed" for files in "System Volume Information" which I couldn't manage to find. Could they be a problem? Here is a full list of the "failed" files:

C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\1ab57a91-2f654920.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\3db51295-4775c687.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\4db115b1-75b9d3b4.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\6af59c91-32a05dea.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\70ea7f55-6f9822f4.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\classload.jar-56157853-2427b6f3.zip.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\count.jar-39772ea9-143f1899.zip.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\ie0601a.jar-4ceeb842-4090ea0a.zip.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\ie0601a.jar-523da84a-6f875d65.zip.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\jrl.jar-383ccec8-1ece0972.zip.bac_a03500
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\VIEWBASE.CAB.bac_a02256=>(Quarantine-4)
Update failed
C:\Documents and Settings\Steve Perry\.housecall6.6\Quarantine\VIEWBASE.CAB.bac_a03500=>(Quarantine-4)
Update failed
C:\Figaro\USNew\Install\VIEWBASE.CAB
Update failed

C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP599\A0169895.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP599\A0170039.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP599\A0170058.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP607\A0172329.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP608\A0172512.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP619\A0175419.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP619\A0175441.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP619\A0175453.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP620\A0175486.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP620\A0175493.exe
Delete failed
C:\System Volume Information\_restore{07694C2D-D2EA-424A-9773-80F2CB3556C3}\RP622\A0176592.exe
Delete failed

K:\Maxtor backup\YYYY-9E0421C267\C\Figaro\USNew\Install\VIEWBASE.CAB
Update failed

Active Scan - took 13 hours. I deleted a few files with the free option. There were some adware cookies that required payment which I did not delete.

Steps 5,6 and 7: Done.

Step 8: Here are the results:

Malwarebytes' Anti-Malware 1.41
Database version: 2886
Windows 5.1.2600 Service Pack 3

01/10/2009 12:43:32 p.m.
mbam-log-2009-10-01 (12-43-32).txt

Scan type: Quick Scan
Objects scanned: 103979
Time elapsed: 5 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 17
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 11
Files Infected: 67

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{28abc5c0-4fcb-11cf-aax5-81cx1c635612} (Generic.Bot.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bfgtoolbar.bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bfgtoolbar.bfgtoolbarmenu button (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bfgtoolbar.bfgtoolbartoggle button (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3b} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3c} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\spyware sweeper pro5.2 (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bndmss (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ksi32sk (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LSIVS (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\ShellBrowser\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\13cfg914-k641-26sf-n31p (Worm.AutoRun) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\spywaresweeperpromfc (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\NewCfg (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\NewCfg (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\Spyware Sweeper Pro (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Archivos de programa\Spyware Sweeper Pro\Uninstall (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Menú Inicio\Programas\Spyware Sweeper Pro (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-0243336031-4052116379-881863308-0851 (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013 (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Spyware Sweeper Pro (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\1.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\10.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\2.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\20off.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\3.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\4.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\5.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\6.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\7.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\8.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\9.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\action.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\atlantis.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\bfgtoolbarDLL.zip (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\bfgtoolbartb0500.cfg (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\bfgtoolbartb0500.cfg3363390 (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\bfg_greetings.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\card.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\COMBOSEARCH.acs (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\ErrorLog.txt (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\logo.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\mahjong.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\mygames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\mygamestoolbar.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\new.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\newgames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\puzzle.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\query.txt (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\search.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\thereef.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\topten.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\webgames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\bfgtoolbar\word.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\install.ico (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\toolbar.ini (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\uninstall.exe (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\a.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\bfgtoolbartb0401.cfg (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\COMBOSEARCH.acs (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\ErrorLog.txt (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\fgh.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\ivillage.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\le.txt (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\logo.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\mygames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\newgames3.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\nick.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\nickjr.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\search.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\thelagoon.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\thereef.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\topten2.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\topten3.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\topten4.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\topten5.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\bfgtoolbar\Cache\y.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Archivos de programa\Spyware Sweeper Pro\Uninstall\IRIMG1.JPG (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Archivos de programa\Spyware Sweeper Pro\Uninstall\IRIMG2.JPG (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Archivos de programa\Spyware Sweeper Pro\Uninstall\IRIMG3.JPG (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Archivos de programa\Spyware Sweeper Pro\Uninstall\uninstall.dat (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Archivos de programa\Spyware Sweeper Pro\Uninstall\uninstall.xml (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Menú Inicio\Programas\Spyware Sweeper Pro\Spyware Sweeper Pro.lnk (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Menú Inicio\Programas\Spyware Sweeper Pro\Uninstall Spyware Sweeper Pro.lnk (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-0243336031-4052116379-881863308-0851\Desktop.ini (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Spyware Sweeper Pro\uninstall.exe (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve Perry\Datos de programa\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\Spyware Sweeper Pro Setup Log.txt (Rogue.SpywareSweeper) -> Quarantined and deleted successfully.

Steps 9, 10 and 11: Done OK although some of the items that you asked me to removei n HijackThis were no longer there!

Step 12: My PC seems to work very fast EXCEPT on start-up. There are no other symptoms.

Step 13: Here's the DrWeb log:

slghex.dll;C:\Archivos de programa\Archivos comunes\Sandlot Shared;Adware.SpywareStorm;Incurable.Movido.;
VA_11_DAPSO.1187_1.exe\data010;C:\Archivos de programa\DAP\Offers\VA_11_DAPSO.1187_1.exe;Adware.MyWay.48;;
VA_11_DAPSO.1187_1.exe;C:\Archivos de programa\DAP\Offers;Archivo comprimido contiene objetos infectados;Movido.;
backup-20091001-125855-101.dll;C:\Archivos de programa\Trend Micro\HijackThis\backups;Program.PopcapLoader;Incurable.Movido.;
RegUBP2b-Steve Perry.reg;C:\Documents and Settings\All Users\Datos de programa\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Eliminado.;
slgclientservicesredists.exe\data002;C:\My Games\Granny in Paradise\slgclientservicesredists.exe;Adware.SpywareStorm;;
slgclientservicesredists.exe;C:\My Games\Granny in Paradise;Archivo comprimido contiene objetos infectados;Movido.;

RootRepeal found nothing.

Step 14: Done OK
Step 15: Her's the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:52:25 a.m., on 02/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ASTSRV.EXE
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Maxtor\Sync\SyncServices.exe
C:\WINDOWS\system32\svchost.exe
C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorEngine.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\Digital Media Reader\shwiconem.exe
C:\Archivos de programa\Java\jre6\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe
C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqtra08.exe
C:\Archivos de programa\Microsoft Office\Office\OSA.EXE
C:\Archivos de programa\HP\Digital Imaging\bin\hpqgalry.exe
C:\Archivos de programa\Lavasoft\Ad-Aware\AAWTray.exe
C:\Archivos de programa\DAP\DAP.EXE
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Archivos de programa\Archivos comunes\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar1.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Archivos de programa\AskPBar\bar\1.bin\ASKPBAR.DLL
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\ARCHIV~1\DAP\DAPIEL~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar1.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Archivos de programa\AskPBar\bar\1.bin\ASKPBAR.DLL
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunKistEM] C:\Archivos de programa\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Archivos de programa\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Archivos de programa\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steve Perry] C:\Documents and Settings\Steve Perry\Steve Perry.exe /i
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Archivos de programa\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Outlook Express.lnk = C:\Archivos de programa\Outlook Express\msimn.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Archivos de programa\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Inicio rápido de HP Image Zone.lnk = C:\Archivos de programa\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Mozilla Firefox.lnk = C:\Archivos de programa\Mozilla Firefox\firefox.exe
O4 - Global Startup: Office Startup.lnk = C:\Archivos de programa\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Archivos de programa\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Archivos de programa\DAP\dapextie2.htm
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.msn.mx
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...MetaStream3.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://mediasolutions.webex.com/client/v_m...bex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARCHIV~1\ARCHIV~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Archivos de programa\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\system32\ASTSRV.EXE
O23 - Service: InstallDriver Table Manager (idrivert) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Maxtor Service (maxtor sync service) - Seagate Technology LLC - C:\Archivos de programa\Maxtor\Sync\SyncServices.exe
O23 - Service: Pml Driver HPZ12 (pml driver hpz12) - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: VideoAcceleratorService (videoacceleratorservice) - Speedbit Ltd. - C:\ARCHIV~1\SPEEDB~1\VideoAcceleratorService.exe

--
End of file - 9924 bytes


CONCLUSION: The problem remains where the PC takes 10 minutes on startup between displaying the desktop wallpaper and displaying the desktop icons. Thinking back, my only idea is that something happened when I did a Prevx scan which found a problem and it automatically rebooted but didn't reboot correctly (I had to power off). I just have the feeling that there is something lying around that runs some process every time I switch on even though I have since uninstalled Prevx.

Anyway thanks again for your time.

#8 suebaby41

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Posted 06 October 2009 - 12:29 PM

The files in the quarantined folder can be deleted.

The System Volume Information folder is a hidden system folder that the System Restore tool uses to store its information and restore points. There is a System Volume Information folder on every partition on your computer. When we get your computer cleaned, we will disable and enable System Restore which will delete all files in the System Volume Information folder.

Since Malwarebytes reported the following entries, I feel that I must give you this warning.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bndmss (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ksi32sk (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LSIVS (Backdoor.Bot) -> Quarantined and deleted successfully.


IMPORTANT NOTE: Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised, please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit has been identified and may be removed, your computer has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed, the computer is secure. In some instances, an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is another hidden piece of malware which has not been detected by your security tools that protects malicious files and registry keys (which have been detected) so they cannot be permanently deleted. The malware may leave so many remnants behind that security tools cannot find them. Most experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
When should I re-format? How should I reinstall?
Help: I Got Hacked. Now What Do I Do?
Where to draw the line? When to recommend a format and reinstall?

I strongly recommend that you reformat your computer. Even if we were able to clean the computer of some of the infections, your computer is not trustworthy and the removal of all affected files may not be successful. Tell me what you want to do.
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#9 SteveMex

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Posted 06 October 2009 - 12:43 PM

I will reformat. If I back up my own user files to a external hard drive is there a danger that any malware will be transferred in the process? Is re-formatting easy and can it be done without the need for any system CDs?

#10 suebaby41

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Posted 08 October 2009 - 11:53 AM

I advise against transferring any programs or exe files to be on the safe side. Documents should not be a problem. Since you have HP computer, you do not need disks.

Directions for HP computer Non-destructive recovery (Repair Install) and Destructive Recovery (Reformat are:
  • Disconnect all peripherals and internal non pre-installed devices from the PC, except the monitor, keyboard, and mouse.
  • Turn on the computer.
  • When the initial blue HP screen appears, press the F10 key repeated until a recovery menu appears. The progress indicator that first appears does not indicate that a recovery is taking place. The progress indicator represents the time before the recovery process is started.
  • When the Recovery screen appears, click Next , and then click Yes to perform a normal, non-destructive recovery.
  • To perform a destructive recovery, click Advanced , and then click Yes .
    Caution: A destructive recovery will format the hard drive. This will
    delete all the information on the hard drive and reinstall Windows XP and the original software that came with the computer.
  • After the System Recovery is complete, and the computer starts
    successfully, update the computer software as follows:
  • Update the system virus definitions
  • Get the latest critical system updates using Microsoft's Windows Update.
  • Update the HP software on the system.
Tips To Protect Your Computer
  • Avoid clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • Malware is out there just waiting to pounce on your system if you only pass by where they are lurking which may be at some seemingly innocent web site. Be careful because some of the malware are so vicious that no one can possibly save you once you let them in.
  • Remember that new malware emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Tools Downloaded To Clean Your Computer

I may have asked you to install some tools. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware 2008 scans, detects, and removes spyware on your computer.
  • ATF-Cleaner cleans all user temp folders, Java cache, (which seems to be harboring more and more malware), the cache, cookies, history, download history, visited links and saved passwords. Scan weekly if you have high Internet use.
  • Trend Micro's HijackThis or random's System Information Tool (RSIT) may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
  • SUPERAntiSpyware scans, detects, and removes spyware on your computer.
  • Malwarebytes ' Anti-Malware scans, detects, and removes malware on your computer.
  • a-squared Free scans, detects, and removes trojans, worms, spyware on your computer.
  • Spybot S&D scans, detects, and removes malware on your computer.
If you have changed the default settings for files/folders, please restore the default settings for files/folders.
  • Go to My Computer.
  • Select the Tools menu and click Folder Options.
  • Click the View tab.
  • Under Advanced Settings, click the Restore Defaults button in the lower right corner.
  • Click Apply and then the OK and close My Computer.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

STEPS TO KEEP YOUR COMPUTER CLEAN AND SECURE:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows' desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step d.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Click Apply > OK button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!

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