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Wireless Router Password changes by itself.

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2 replies to this topic

#1 garcia2100


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Posted 04 September 2009 - 07:16 PM

I have a Netgear WG614v7 wireless router. Recently, starting about 5 days ago, the passwrod changes all the time. Ive contacted netgear support but they are worthless, so maybe you guys can help me.

the only way i can get it to work again is by resetting the router by hitting the reset button in the back of the router. I then have to reconfigure everything, and type in a new password and everything. But after a couple of hours, or a day, the password changes, and i cant get on the wireless network.

Connection Type: dhcp
Security Type: WPA2-PSK

Ive tried the other security type first, its what i had originally. And i changed it to WPA2, thinking it'll be a difference, but it didn't.

I searched your forums and found that this guy had the same problem as me:


I may have a rootkit like he had, but i don't know exactly what it is. I ran an anti virus, software yesterday, but it didn't find anything. i used AVG free, and spybot search and destroy.

All the password changes, the wireless pass phrase, and the admin password when i try to get into the routerlogin screen. So like i said, i have to do a hard reset on the router, and set everything up all over again from new. the solution only works for a day or so, and then I'm back to the original problem.

Please help, I really don't have time to be dealing with problems now. i just started college, and now that this problem happened, its really hard for me to get most of my work done since the only way i can get on the internet is by being wired.

Edited by garcia2100, 04 September 2009 - 09:51 PM.

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#2 CaveDweller2


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Posted 04 September 2009 - 09:17 PM

You need to head over to this forum. They'll see if you are clean of viruses and stuff.

The other thing you can try is being wired to the router and see if it happens.

Some suggestions - Once you have the router set up, save the set up. If you have to reset it, takes like 2 mins or less to use the back up and you're up and running. But you'll need to be connected wired to the router to do this, not the saving but to use the backup. With the WPA2-PSK make sure you use a LONG key and try not to use normal words. WPA2-PSK is not unbreakable, specially if you use just a common 8 letter word or add simple numbers or characters to the words either.

Like - appalled = @ppa113d - there are programs out there that can add those sorts of symbols and add that to the words to use.

If they get you cleaned up or say you are clean. C'mon back and we'll go from there. =)

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College

#3 Orange Blossom

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Posted 04 September 2009 - 10:39 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/255254/rootkit-i-think/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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