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Possible Malware

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2 replies to this topic

#1 stacey444


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Posted 04 September 2009 - 03:25 PM

I have had pop ups on my computer for over a month that are telling me that my computer is infected and I need to buy their anti-virus program it is making me crazy becuase there is no way to delete this thing.

I ran Combofix and have attached the log as instructed.

Can anyone read it and tell me what to do now?

Thank you,

Attached Files

  • Attached File  Log2.txt   17.45KB   19 downloads

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#2 Tisiphone


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Posted 04 September 2009 - 03:29 PM

Have you tried running Malwarebytes Anti-Malware as well? Also, are you running any real-time virus scanner (Norton, McAfee, Panda, etc)? If so, have there been any alerts?

Just a quick glance through turned up Smart Defender Pro (Smart Defender PRO\smrtdefp.exe), and removal instructions are here:

They also suggest Malwarebytes as a removal tool.

Yay! ^_^

Edited by Tisiphone, 04 September 2009 - 03:36 PM.

#3 garmanma


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Posted 04 September 2009 - 04:37 PM

ComboFix logs should not to be posted or discussed outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic in the Am I Infected forum.
Explain the nature of your problem. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

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