Posted 22 July 2005 - 04:47 PM
I have not used any other wireless devices. When I tried to check the settings on his laptop I get various messages: Unable to connect, Could not connect to NETGEAR (we already went through the process of setting this up opn his laptop so the name of the network is in there), IBM Access Connection wireless network not connected. I was referred to an article in the Microsoft Knowledge Base #871122 and did the two things recommended (start>run>ncpa.cpl, and start>run>%SystemRoot%\system32\services.msc /s and ended up with an error message that the wireless connection cannot be set up. Since my desktop which has a connection directly to the router, is working, does that mean the router is working rpoperly or is it just because I am directly connected?
Netgear charges for phone help.