Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Avira isn't updating


  • Please log in to reply
8 replies to this topic

#1 Lloyd T

Lloyd T

  • Members
  • 853 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Canada
  • Local time:10:56 PM

Posted 04 September 2009 - 10:28 AM

Hello everyone,

For some odd reason, Avira AntiVir Personal isn't updating, automatic or manual. The automatic update can't connect to Avira's servers, while my browser can't connect to the manual update site. This probably isn't an infection, since Malwarebytes can still update, there are no symptoms and I can still connect to other antivirus sites (such as Kaspersky's).

Is anyone else having this problem?

BC AdBot (Login to Remove)

 


#2 Romeo29

Romeo29

    Learning To Bleep


  • Members
  • 3,194 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:127.0.0.1
  • Local time:09:56 PM

Posted 04 September 2009 - 11:37 AM

Avira AntiVir Personal servers are overloaded and showing outage and you may fave problems updating. This is happening for last one month or so.
Avira forums advise to get Avira AntiVir premium as premium servers are running fine.

Try updating at a time when its midnight in Europe [Well it worked for me ]

#3 Lloyd T

Lloyd T
  • Topic Starter

  • Members
  • 853 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Canada
  • Local time:10:56 PM

Posted 04 September 2009 - 12:09 PM

Avira AntiVir Personal servers are overloaded and showing outage and you may fave problems updating. This is happening for last one month or so.
Avira forums advise to get Avira AntiVir premium as premium servers are running fine.

Try updating at a time when its midnight in Europe [Well it worked for me ]


Unfortunately, I don't have the money to upgrade to Premium. Should I just switch to another AV such as Avast?

#4 Romeo29

Romeo29

    Learning To Bleep


  • Members
  • 3,194 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:127.0.0.1
  • Local time:09:56 PM

Posted 04 September 2009 - 01:17 PM

As I said you may update Personal edition at times when Europe is sleeping, as somebody told on Avira forums; reason was given that Avira servers are located in Europe and they get a little free at around midnight. I dont know how much truth is in it, but it seems to work for me. Do not get discouraged so soon. I would say wait 2-3 days before you decide to switch to avast! if updates still dont work.

#5 Lloyd T

Lloyd T
  • Topic Starter

  • Members
  • 853 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Canada
  • Local time:10:56 PM

Posted 04 September 2009 - 01:25 PM

Hmm...midnight in Berlin is around 6 PM where I live. I'll try to update Avira at that time.

EDIT: Are they planning on fixing this issue?

Edited by Lloyd T, 04 September 2009 - 01:27 PM.


#6 Romeo29

Romeo29

    Learning To Bleep


  • Members
  • 3,194 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:127.0.0.1
  • Local time:09:56 PM

Posted 04 September 2009 - 02:12 PM

Yes, Avira has been informed of this issue and they say that a new 5MB update has been released. Due to large size of update server utilization is high. It would become normal in few days.

Actually I observed my last update was more than 5.4 MB :thumbsup:

Edited by Romeo29, 04 September 2009 - 02:28 PM.


#7 Lloyd T

Lloyd T
  • Topic Starter

  • Members
  • 853 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Canada
  • Local time:10:56 PM

Posted 04 September 2009 - 03:41 PM

Yes, Avira has been informed of this issue and they say that a new 5MB update has been released. Due to large size of update server utilization is high. It would become normal in few days.


Yay! :thumbsup:

#8 Lloyd T

Lloyd T
  • Topic Starter

  • Members
  • 853 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Canada
  • Local time:10:56 PM

Posted 04 September 2009 - 05:31 PM

Avira has managed to update at midnight in Berlin. Thanks for your help!

#9 Romeo29

Romeo29

    Learning To Bleep


  • Members
  • 3,194 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:127.0.0.1
  • Local time:09:56 PM

Posted 04 September 2009 - 10:17 PM

yw :thumbsup: I am glad you got updated :flowers:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users