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NOTHING IN NETWORK CONNECTIONS - Help!


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#1 WalkerPritchard

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Posted 04 September 2009 - 08:21 AM

I have recently wiped my laptop and now it will not show any network connections at all.

When i go to add hardware it brings up the following with a yellow question mark;
- Network Controller
- PCI Modem

I managed to install some other drivers which was showing the (?) by downloading from dell.
These where 02micro Smart Card and Entranet Controller

I have a Dell Latitude D600 Laptop

Please can you advise.

Many thanks,

Mark

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#2 WalkerPritchard

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Posted 04 September 2009 - 02:03 PM

UPDATE******************************

I have now resolved the issue with the drivers.

I have managed to gain access to the internet Via Wireless Network Adapter, however i can't seem to use the Ethernet which plug directly into the back of the laptop.

I have install driver Broadcom 570x gigabit Integrated Controller but it does show up on the Network Connections screen nor as a Network adapter under the device manager.

please can you help?

Many THanks,


Mark

#3 hamluis

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Posted 04 September 2009 - 04:15 PM

Well...you need to pull out your documentation and see what driver you actually need. Apparently, this laptop had a number of optional configurations.

You cannot just pick one randomly and install it...and expect it to work.

If you are trying to tell us that you know that you have the correct driver installed, I suggest removing it and installing it again.

Louis

#4 WalkerPritchard

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Posted 05 September 2009 - 10:34 AM

Hi Louis,

I have been on dell and entered my service log which shows the first confg.

I then installed the correct driver but local area connection still not showing and still not showing 2 network adapters (1xwireless, 1xLAN).

I have tried reinstalling the driver but still as before.

Many Thanks

#5 hamluis

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Posted 05 September 2009 - 11:06 AM

Disable the modem driver in the BIOS. It's for dialup and useless, no point in having it operational.

Uninstall ALL of the network drivers (in Device Manager)...reboot the system, systematically install

a. The designated driver for the wired connection. Test it after you install the driver, before installing any other network drivers.

b. The wireless driver, if you use it routinely. Same as above.

Louis

#6 WalkerPritchard

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Posted 14 September 2009 - 09:15 AM

Hi Louis,

Sorry for the delay, but still no luck..

Is re-installing windows a good option? as i have nothing off any importance on the computer

Thanks,

Mark

#7 hamluis

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Posted 14 September 2009 - 10:26 AM

I would have to guess that you have a hardware problem, based on what you posted thus far.

I don't see where reinstalling Windows can hurt anything, at this point.

Louis




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