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Don't know what I am infected with. Please Help!


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2 replies to this topic

#1 videoman199

videoman199

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Posted 04 September 2009 - 01:58 AM

Hi, I am experiencing a lot of freezing lately whenever I try to open anything with Quick Time. I am not very good with computers and don't know too much, but I am very willing to learn. I am also having problems with LimeWire in that it will also freeze when I open it. These programs are freezing as soon as I click on them to open them. I can provide any other information that is required, so please let me know what else is needed.

Thank you very much in advance.

Jason

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#2 syler

syler

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Posted 21 September 2009 - 02:17 AM

Hello,

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and
we are trying our best to keep up.

My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if you
would let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
Then please post back here with the following:
  • log.txt
  • info.txt
Thanks

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#3 syler

syler

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Posted 25 September 2009 - 06:12 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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