Posted 04 September 2009 - 01:45 AM
Hi, I've gone through the forums and have noticed a lot of people have had the same problem with Windows Police Pro/Windows Antivirus Pro popups, as well as google redirects and the inability to run virus protection programs. I am unable to run mbam, ad-aware, or AVG, and often I can't even look through my C:\ folder without it closing down on me. I am unable to follow the steps that involved downloading new programs, because my computer is also not letting me download anything. Whenever I try to download a program I get the error box that says "Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found.....". I have googled some of the .dll and .txt files that I have noticed have been added to my computer recently, but I am cautious about manually deleting the bad ones. Can anyone give me advice on what to do next?