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Windows Antivirus Pro Infection


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#1 slick_rick9009

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Posted 04 September 2009 - 12:58 AM

Hello and thanks in advance to whoever lends a helping hand.

I'm trying to fix my friend's laptop. She managed to get a very serious infection... infestation seems a bit more applicable.

To start with...
The program that's causing trouble (I believe) is Windows Antivirus Pro.

I'm running Windows XP SP2 on a laptop and can't update.

I can't connect to the internet. When I open IE it's simply a blank white page. I installed Firefox using a flash drive but it simply does nothing. It doesn't even open like IE.

I've tried the guide here. That worked all the way up to the point when I actually had to run MBAM. It ran for about 3 seconds. Long enough to "enumerate objects" and then terminated.

I've seen a couple other guides, unfortunately it was made very clear that the instructions were for that specific user. This is the basic reason I'm here. That guide was here.

I can't run many executables.

MBAM still runs for a few seconds.
ComboFix doesn't run.
HijackThis doesn't run.

With a bit of luck Win32kDiag ran and the results are attached.
Also attached is the Log file from Peek.

Also, it had a couple other infections. The only one I remember by name is Total Security Version 4.52. I was easily able to get rid of that though.


I can't think of anything else to add so I hope that's enough to get started.

Again, thanks to anyone that helps.

Attached Files


Edited by slick_rick9009, 04 September 2009 - 02:24 AM.


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#2 slick_rick9009

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Posted 04 September 2009 - 09:22 PM

I'm assuming I'm going to need to use Avenger 2 and it's ready to go. I just need someone that knows what they're doing with it to let me know what to do.

#3 slick_rick9009

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Posted 06 September 2009 - 01:45 AM

Never mind guys. All taken care of. :(

#4 Guest_The weatherman_*

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Posted 06 September 2009 - 10:31 AM

Thanks for letting us know slick_rick9009. :(




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