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Infection Stopping All Antivirus, Task Manager, etc.


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3 replies to this topic

#1 jakea333

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Posted 03 September 2009 - 10:38 PM

My roommate somehow downloaded an infection to his machine that seemed to quickly cripple it entirely. I created several popups for programs such as Windows Antivirus Pro, Advanced Virus Remover, and created multiple "Your Infected" notifications. He restarted the machine in safe mode with networking, and the problem only seemed to get worse. It downloaded similar programs to his desktop, removed the Task Manager option, and eventually went as far as graying out the options to restart/shut down the machine. Any attempts to run MBAM, SAS, etc started once, closed before the scan completed, then wouldn't open again giving an error like: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

My problems started when he decided to just format and reinstall his machine. He took some documents from his computer and moved them to a flash drive. He then plugged the flash drive into my machine and I quickly started getting the same problems. I removed my computer from the network and restarted in safe mode. It has none of the popups/warnings for infections, but I have no ability to run any of my antispyware/malware programs to remove the problems. MBAM and SAS started a scan, were cancelled, and now can't be started again without renaming (They promptly crash again however). On my computer I am denied access when I try to delete any of these or rename them as well. My Task Manager was disabled, but I reenabled it with a regedit. Any help would be appreciated.

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#2 garmanma

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Posted 04 September 2009 - 09:06 PM

See if Dr WebcureIt will run

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
If that doesn't work, try this

1. Download Win32kDiag from any of the following locations and save it to your Desktop

http://ad13.geekstogo.com/Win32kDiag.exe

http://download.bleepingcomputer.com/rootr.../Win32kDiag.exe

2. Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
3. When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
4. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.
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#3 jakea333

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Posted 05 September 2009 - 12:29 PM

I should give you a bit more information. Right now, my laptop will only boot into safe mode without networking, no matter which option I choose on the boot screen. So I have to transfer files via CDs/flash drives. If I plug a flash drive into my machine, it becomes infected with a file called "bootex" that will immediately infect the machine the drive is plugged into next (How I got this in the first place). I was able to stop the drive from autorunning and managed to scan it to actually be able to move files via the flash drive.

Now, onto the scans. Dr.Web CureIt started, then my computer crashed to a blue screen and restarted.

I was able to run the Win32kDiag:

Log file is located at: C:\Users\Jake\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



Found mount point : C:\Windows\AppPatch\Custom\Custom

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2DF2.tmp\ZAP2DF2.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP81A.tmp\ZAP81A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPA3DE.tmp\ZAPA3DE.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE752.tmp\ZAPE752.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPEEF0.tmp\ZAPEEF0.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\bthservsdp.dat

[1] 2009-09-03 19:33:48 12 C:\Windows\bthservsdp.dat ()



Found mount point : C:\Windows\ehome\CreateDisc\style\style

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Globalization\Globalization

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Help\Corporate\Corporate

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\000021091A0090400000000000F01FEC\12.0.6425\12.0.6425

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109411090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109440090400000000000F01FEC\12.0.6425\12.0.6425

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109510090400000000000F01FEC\12.0.6425\12.0.6425

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109711090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109910090400000000000F01FEC\12.0.6425\12.0.6425

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109A10090400000000000F01FEC\12.0.6425\12.0.6425

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\7A6460EF0D914B142ABBC2536D4472D0\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\LiveKernelReports\LiveKernelReports

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Microsoft.NET\authman\authman

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\nap\configuration\configuration

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Panther\setup.exe\setup.exe

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PLA\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SchCache\SchCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\security\templates\templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore\Tfs_DAV\Tfs_DAV

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\UPnP Device Host\Description Documents\Description Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows Media Player NSS\3.0\SCPD\SCPD

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6000.16917_none_8017d2ec639e89ee\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6000.16917_none_8017d2ec639e89ee: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6000.21117_none_80a147d97cbc5cfa\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6000.21117_none_80a147d97cbc5cfa: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6001.18320_none_81ec3fa060d3856f\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6001.18320_none_81ec3fa060d3856f: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6001.22509_none_829480c379d8ce8d\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6001.22509_none_829480c379d8ce8d: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6002.18101_none_83e953905de8b92f\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6002.18101_none_83e953905de8b92f: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6002.22213_none_846a2103770ca798\x86_microsoft-windows-a..-experience-apphelp_31bf3856ad364e35_6.0.6002.22213_none_846a2103770ca798: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6000.16917_none_478cf445c1264c69\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6000.16917_none_478cf445c1264c69: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6000.21117_none_48166932da441f75\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6000.21117_none_48166932da441f75: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6001.18320_none_496160f9be5b47ea\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6001.18320_none_496160f9be5b47ea: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6001.22509_none_4a09a21cd7609108\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6001.22509_none_4a09a21cd7609108: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6002.18101_none_4b5e74e9bb707baa\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6002.18101_none_4b5e74e9bb707baa: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6002.22213_none_4bdf425cd4946a13\x86_microsoft-windows-a..bility-assistant-db_31bf3856ad364e35_6.0.6002.22213_none_4bdf425cd4946a13: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6000.16917_none_0a38314ff5279fa3\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6000.16917_none_0a38314ff5279fa3: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6000.21117_none_0ac1a63d0e4572af\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6000.21117_none_0ac1a63d0e4572af: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6001.18320_none_0c0c9e03f25c9b24\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6001.18320_none_0c0c9e03f25c9b24: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6001.22509_none_0cb4df270b61e442\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6001.22509_none_0cb4df270b61e442: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6002.18101_none_0e09b1f3ef71cee4\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6002.18101_none_0e09b1f3ef71cee4: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6002.22213_none_0e8a7f670895bd4d\x86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6002.22213_none_0e8a7f670895bd4d: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6000.16917_none_0a393199f526b8fa\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6000.16917_none_0a393199f526b8fa: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6000.21117_none_0ac2a6870e448c06\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6000.21117_none_0ac2a6870e448c06: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6001.18320_none_0c0d9e4df25bb47b\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6001.18320_none_0c0d9e4df25bb47b: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6001.22509_none_0cb5df710b60fd99\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6001.22509_none_0cb5df710b60fd99: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6002.18101_none_0e0ab23def70e83b\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6002.18101_none_0e0ab23def70e83b: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6002.22213_none_0e8b7fb10894d6a4\x86_microsoft-windows-a..ence-mitigations-c2_31bf3856ad364e35_6.0.6002.22213_none_0e8b7fb10894d6a4: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6000.16917_none_0a3a31e3f525d251\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6000.16917_none_0a3a31e3f525d251: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6000.21117_none_0ac3a6d10e43a55d\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6000.21117_none_0ac3a6d10e43a55d: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6001.18320_none_0c0e9e97f25acdd2\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6001.18320_none_0c0e9e97f25acdd2: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6001.22509_none_0cb6dfbb0b6016f0\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6001.22509_none_0cb6dfbb0b6016f0: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6002.18101_none_0e0bb287ef700192\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6002.18101_none_0e0bb287ef700192: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6002.22213_none_0e8c7ffb0893effb\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.0.6002.22213_none_0e8c7ffb0893effb: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6000.16917_none_0a3b322df524eba8\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6000.16917_none_0a3b322df524eba8: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6000.21117_none_0ac4a71b0e42beb4\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6000.21117_none_0ac4a71b0e42beb4: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6001.18320_none_0c0f9ee1f259e729\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6001.18320_none_0c0f9ee1f259e729: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6001.22509_none_0cb7e0050b5f3047\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6001.22509_none_0cb7e0050b5f3047: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6002.18101_none_0e0cb2d1ef6f1ae9\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6002.18101_none_0e0cb2d1ef6f1ae9: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6002.22213_none_0e8d804508930952\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.0.6002.22213_none_0e8d804508930952: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6000.16917_none_0a3c3277f52404ff\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6000.16917_none_0a3c3277f52404ff: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6000.21117_none_0ac5a7650e41d80b\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6000.21117_none_0ac5a7650e41d80b: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6001.18320_none_0c109f2bf2590080\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6001.18320_none_0c109f2bf2590080: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6001.22509_none_0cb8e04f0b5e499e\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6001.22509_none_0cb8e04f0b5e499e: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6002.18101_none_0e0db31bef6e3440\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6002.18101_none_0e0db31bef6e3440: 3
Could not open reparse point C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6002.22213_none_0e8e808f089222a9\x86_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.0.6002.22213_none_0e8e808f089222a9: 3
Found mount point : C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6000.16917_none_40164834c4183551\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6000.16917_none_40164834c4183551

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6000.21117_none_409fbd21dd36085d\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6000.21117_none_409fbd21dd36085d

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6001.18320_none_41eab4e8c14d30d2\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6001.18320_none_41eab4e8c14d30d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6001.22509_none_4292f60bda5279f0\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6001.22509_none_4292f60bda5279f0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6002.18101_none_43e7c8d8be626492\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6002.18101_none_43e7c8d8be626492

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\Download\d7480a065993d63dcab7527fa2107fee\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6002.22213_none_4468964bd78652fb\x86_microsoft-windows-gameexplorer_31bf3856ad364e35_6.0.6002.22213_none_4468964bd78652fb

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\Download\f9870fa09c866a37752cd50336c30a22\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.6001.18819_none_83d6ded046b75eaf\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.6001.18819_none_83d6ded046b75eaf

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\Download\f9870fa09c866a37752cd50336c30a22\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.6001.22909_none_846b4b875fcce288\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.6001.22909_none_846b4b875fcce288

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\PostRebootEventCache\PostRebootEventCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\ScanFile\ScanFile

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\0409\0409

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\Adobe\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\Branding\en-US\en-US

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\catroot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\System32\cngaudit.dll

[1] 2006-11-02 05:46:03 61952 C:\Windows\System32\cngaudit.dll ()

[2] 2006-11-02 05:46:03 11776 C:\Windows\System32\logevent.dll (Microsoft Corporation)

[1] 2006-11-02 05:46:03 11776 C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\cngaudit.dll (Microsoft Corporation)



Found mount point : C:\Windows\System32\com\dmp\dmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\Journal\Journal

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\IdentityCRL\production\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Messenger\Messenger

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\systemprofile\AppData\Roaming\Intel\Wireless\Wireless

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\config\systemprofile\AppData\Roaming\Roxio\MediaManager9\MediaManager9

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\ENU\ENU

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\GroupPolicy\GroupPolicy

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\GroupPolicyUsers\GroupPolicyUsers

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\inetsrv\inetsrv

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl

[1] 2009-09-05 13:02:50 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl

[1] 2009-09-05 12:31:13 0 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl

[1] 2009-09-05 13:03:41 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl

[1] 2009-09-05 13:03:41 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl ()



Found mount point : C:\Windows\System32\Microsoft\Crypto\RSA\MachineKeys\MachineKeys

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\MUI\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\setup\en-US\en-US

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\SMI\Manifests\Manifests

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\spool\drivers\IA64\IA64

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\spool\drivers\x64\x64

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\spool\SERVERS\SERVERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\Tasks\Microsoft\Windows\SyncCenter\SyncCenter

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\Tasks\Microsoft\Windows\WindowsCalendar\WindowsCalendar

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\wbem\MOF\bad\bad

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\wbem\MOF\good\good

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\System32\WDI\{a7a5847a-7511-4e4e-90b1-45ad2a002f51}\{a7a5847a-7511-4e4e-90b1-45ad2a002f51}

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\System32\WerFault.exe

[1] 2008-01-19 03:33:35 217088 C:\Windows\System32\WerFault.exe ()

[1] 2006-11-02 05:45:54 216064 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6000.16386_none_6dd05aa63fde4065\WerFault.exe (Microsoft Corporation)

[1] 2008-01-19 03:33:35 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18000_none_70071ca23cc95139\WerFault.exe ()

[1] 2008-01-19 03:33:35 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18145_none_6fe0e04a3ce53cd7\WerFault.exe ()

[1] 2008-09-20 00:00:16 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22271_none_70460c29561ecb18\WerFault.exe (Microsoft Corporation)



Found mount point : C:\Windows\System32\winevt\TraceFormat\TraceFormat

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Temp\AVSETUP_4a865ef9\AVSETUP_4a865ef9

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\tracing\tracing

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\Temp\PendingDeletes\PendingDeletes

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\Temp\PendingRenames\PendingRenames

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18000_none_70071ca23cc95139\WerFault.exe

[1] 2008-01-19 03:33:35 217088 C:\Windows\System32\WerFault.exe ()

[1] 2006-11-02 05:45:54 216064 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6000.16386_none_6dd05aa63fde4065\WerFault.exe (Microsoft Corporation)

[1] 2008-01-19 03:33:35 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18000_none_70071ca23cc95139\WerFault.exe ()

[1] 2008-01-19 03:33:35 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18145_none_6fe0e04a3ce53cd7\WerFault.exe ()

[1] 2008-09-20 00:00:16 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22271_none_70460c29561ecb18\WerFault.exe (Microsoft Corporation)



Cannot access: C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18145_none_6fe0e04a3ce53cd7\WerFault.exe

[1] 2008-01-19 03:33:35 217088 C:\Windows\System32\WerFault.exe ()

[1] 2006-11-02 05:45:54 216064 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6000.16386_none_6dd05aa63fde4065\WerFault.exe (Microsoft Corporation)

[1] 2008-01-19 03:33:35 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18000_none_70071ca23cc95139\WerFault.exe ()

[1] 2008-01-19 03:33:35 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18145_none_6fe0e04a3ce53cd7\WerFault.exe ()

[1] 2008-09-20 00:00:16 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22271_none_70460c29561ecb18\WerFault.exe (Microsoft Corporation)





Finished!



Thanks for the help.

#4 garmanma

garmanma

    Computer Masochist


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Posted 05 September 2009 - 06:41 PM

Now that you have a log, you need to post it in our HJT forum:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Give a brief description of your problem and let them know that this is the only log you can produce and include it in your post
They are very busy and there is a backlog. Just be patient and they will get to you

Good luck
Mark
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