Posted 03 September 2009 - 05:57 PM
I am running WindowsXP, SP3. I had Malwarebytes and Avast installed. My husband's computer is hardwired to the internet (att.net) and I connect via a wireless adapter.
I was doing some research via Google this morning, clicked on a link and both Malwarebytes and Avast went off. I clicked on move to chest in Avast and that's when my computer shut down. When I restart normally, I get a window that says the "shutdown was initiated by NT AUTHORITY\SYSTEM" with an additional message "The system process C:WINDOWS\system32\services.exe terminated unexplectedly with status code - 1073741482. The system will now shut down and restart."
When I restart in safe mode with networking, I get a pop up window telling me the file is corrupted and to start my antivirus software. The first time I saw this I clicked on okay and the Advanced Virus Removal performed a "scan". I have found that if I don't click on okay on the pop up window, AVR will not start. Taskmanager, regedit and config are all disabled. Windows Security is disabled.
I have tried everything suggested in your "Before you post" message - RootRepeal crashes and disappears before completing the scan. I've tried renaming the malwarebytes exe file, and I've tried accessing malwarebytes using the run command. DDS will not work either.
Using my husband's computer to search for solutions, I have tried everything I can find and nothing works. Anything, anything at all that you can suggest, including going out and buying software would be appreciated.