Hoping you can help me with this!
2 days ago I started getting loads of popups and error messages on my computer, and a WINDOWS POLICE PRO message saying I was infected with hundreds of viruses and to buy their antivirus! I didn't of course, knowing it was malware but I can't run any anti-malware programs our even open my anti-virus (mcafee) or many other programs on my computer! I tried following the instructions on your site but it hasn't worked!
In the task manager processes I didn't have the Windowspolicepro.exe files so couldn't end process I did have svchast.exe so ended that one. I was able to find some of the related files and have deleted them form my computer.
I am still however unable to run any of the antimalware programs that should allow me to remove the program and although I no longer have any of the popups I'm obviously still infected!
I appreciate the help!