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Trojan Horse Generic14.ADMQ & virus identified Packed.Protector.C


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#1 suwzy

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Posted 03 September 2009 - 05:26 PM

Hi - my sons laptop Toshiba Sat Pro running win xp has been infected with the 2 virus above - located in C:\Windows\system32\drivers\agp440.sys and
" " " " \ntfs.sys I have run spybot, AVG free, malwarebytes and none will remove it - AVG states Object is white-listed (critical/system file that should not be removed)"
Really dont know what to do to shift it can anyone help

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#2 garmanma

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Posted 05 September 2009 - 08:18 PM

See if you can run DR Web

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 suwzy

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Posted 06 September 2009 - 06:08 AM

Many thanks for looking at this - will do as requested and get back with contents of log :thumbsup:

#4 suwzy

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Posted 06 September 2009 - 04:32 PM

Thanks for the help - ran Dr Web Cureit - log attached - it looks like it fixed one but left : "virus identified Packed.Protector.C - located in system32/drivers folder

Is there anything futher I can do?
Any help greatly appreciated.

vjocx.dll;c:\windows\system32\nagasoft;Probably DLOADER.Trojan;Incurable.Moved.;
DivXBundle.exe/data015\data055;C:\Documents and Settings\Administrator\My Documents\DivXBundle.exe/data015;DDoS.Nitecafe.6;;
data015;C:\Documents and Settings\Administrator\My Documents;Archive contains infected objects;;
DivXBundle.exe;C:\Documents and Settings\Administrator\My Documents;Archive contains infected objects;;
RegUBP2b-Administrator.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;

#5 garmanma

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Posted 06 September 2009 - 06:47 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 suwzy

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Posted 10 September 2009 - 11:44 AM

Thanks will do this and report back :thumbsup:

#7 suwzy

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Posted 13 September 2009 - 02:10 PM

Hi - thanks for the info provided above - have downloaded the programme and run - here is the log saved from this.
please advise.
thanks again

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/13 19:59
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: 0000099C
Image Path: 0000099C
Address: 0x85CCC000 Size: 41216 File Visible: No Signed: -
Status: -

Name: 0000099C
Image Path: 0000099C
Address: 0xA9566000 Size: 77440 File Visible: No Signed: -
Status: Hidden from the Windows API!

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xA9A0E000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7BA9000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA833A000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\drivers\dmwibk.sys
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\str.sys
Status: Invisible to the Windows API!

Path: c:\documents and settings\administrator\local settings\temp\~dfc6ba.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

SSDT
-------------------
ServiceTable Hooked [0x86b96e88]!

#: 019 Function Name: NtAssignProcessToJobObject
Status: Hooked by "<unknown>" at address 0x85b26000

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x85b26005

#: 037 Function Name: NtCreateFile
Status: Hooked by "<unknown>" at address 0x85b2600a

#: 047 Function Name: NtCreateProcess
Status: Hooked by "<unknown>" at address 0x85b2600f

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "<unknown>" at address 0x85b26014

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x85b26019

#: 057 Function Name: NtDebugActiveProcess
Status: Hooked by "<unknown>" at address 0x85b2601e

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "<unknown>" at address 0x85b26023

#: 097 Function Name: NtLoadDriver
Status: Hooked by "<unknown>" at address 0x85b26028

#: 119 Function Name: NtOpenKey
Status: Hooked by "<unknown>" at address 0x85b2602d

#: 125 Function Name: NtOpenSection
Status: Hooked by "<unknown>" at address 0x85b26032

#: 128 Function Name: NtOpenThread
Status: Hooked by "<unknown>" at address 0x85b26037

#: 137 Function Name: NtProtectVirtualMemory
Status: Hooked by "<unknown>" at address 0x85b26041

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x85b2603c

#: 210 Function Name: NtSecureConnectPort
Status: Hooked by "<unknown>" at address 0x85b26046

#: 247 Function Name: NtSetValueKey
Status: Hooked by "<unknown>" at address 0x85b2604b

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x85b26050

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x85b26055

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x85b2605a

Stealth Objects
-------------------
Object: Hidden Thread [ETHREAD: 0x85cabda8, TID: 816]
Process: svchost.exe (PID: 856) Address: 0x006c1f3c Size: -

Hidden Services
-------------------
Service Name: dhnafqpae
Image Path: C:\WINDOWS\system32\drivers\dmwibk.sys

Shadow SSDT
-------------------
#: 460 Function Name: NtUserMessageCall
Status: Hooked by "<unknown>" at address 0x85b2605f

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "<unknown>" at address 0x85b26064

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "<unknown>" at address 0x85b26069

#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "<unknown>" at address 0x85b26073

#: 552 Function Name: NtUserSetWinEventHook
Status: Hooked by "<unknown>" at address 0x85b2606e

==EOF==

#8 garmanma

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Posted 13 September 2009 - 05:54 PM

You need to post this log in our HJT forum:
First read the preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
If you can also run a DDS scan, so much the better
Post the log(s) here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
Give a brief description and tell them that this log was all you could get to run successfully
The HJT team is extremely busy, so be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 suwzy

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Posted 15 September 2009 - 03:05 PM

Thanks again for taking the time will do as you requested but - might be a bit stupid though cos what is a DDS scan ?

#10 suwzy

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Posted 15 September 2009 - 03:31 PM

thanks found the DDs scan item - sorry

#11 Orange Blossom

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Posted 18 September 2009 - 10:32 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/257825/trojan-horse-generic14admq-virus-identified-packedprotectorc-ca/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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