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Windows Police Pro and Desote.exe


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6 replies to this topic

#1 Kristrin

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Posted 03 September 2009 - 12:04 PM

I was using a torrent site to download a game, after the download I got this alert msg that my computer was infected. The alerts kept popping up every few minutes. I knew the alerts were from spyware, but when I tried to run my software for it, SuperAnitSpyware, it wouldn't start. I installed a program that I'd gotten from a friend called Spyware Doctor and ran a scan with it. Spyware Doctor seemed to find it and get rid of it, but then today when I started my computer it was back. Ran Spyware Doctor again and got rid of the things it found, it said that it needed to restart so I did. When I started my computer I found that I wasn't able to open any programs at all. And I kept getting error messages involving "desote.exe" and whenever I open Explorer, I get taken to Google.

My problem is almost exactly the same as described in this post: http://www.bleepingcomputer.com/forums/t/253747/windows-police-pro-and-desoteexe/

Update 1:56 PM 9/3/09: I found the name of the virus/trojan/whatever it is: Antispyware 2010 in Spyware Doctor. I'm still getting the error messages about Desote.exe and a couple for "h.exe" and "l.exe". While this thing isn't called Police Pro, it is still acting like it. I think the only reason I can run Spyware Doctor is because it starts when my computer does. I can't start any other programs though, I can still go into files and open certain things like ebooks. It seems like Spyware Doctor is working overtime trying to stop this thing from running something every few minutes and when I do a scan it's only finding parts of it.

Is it possible for me to fix something like this? With help of course. Or would it be better for me to take my computer in to some kind of shop? If so, what kind of questions should I ask?

I know these aren't easy questions to answer and some time will be needed and probably more information from me. I just wanted to say that I'm not rushing and I appreciate any help or answers that can be given to me in advance.

Edited by Kristrin, 03 September 2009 - 02:36 PM.


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#2 Morganfield

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Posted 04 September 2009 - 04:48 AM

Hi Kristrin,

try the link below and do exactly what you will find there under
> Use the following instructions to remove Windows Police Pro (Uninstall instructions)

Some general hints to get along with the instructions:
Popup-windows you can close with Alt-F4 (programs start after closing the popups several time), do not use the task bar, open the programs with Start/Program/...

So here is the link which helped me to get rid of windows police pro and desote.exe:

http://www.myantispyware.com/2009/08/31/re...l-instructions/

Good luck
Morganfield

#3 Kristrin

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Posted 04 September 2009 - 10:33 AM

I was using a torrent site to download a game, after the download I got this alert msg that my computer was infected. The alerts kept popping up every few minutes. I knew the alerts were from spyware, but when I tried to run my software for it, SuperAnitSpyware, it wouldn't start. I installed a program that I'd gotten from a friend called Spyware Doctor and ran a scan with it. Spyware Doctor seemed to find it and get rid of it, but then today when I started my computer it was back. Ran Spyware Doctor again and got rid of the things it found, it said that it needed to restart so I did. When I started my computer I found that I wasn't able to open any programs at all. And I kept getting error messages involving "desote.exe" and whenever I open Explorer, I get taken to Google.

My problem is almost exactly the same as described in this post: http://www.bleepingcomputer.com/forums/t/253747/windows-police-pro-and-desoteexe/

Update 1:56 PM 9/3/09: I found the name of the virus/trojan/whatever it is: Antispyware 2010 in Spyware Doctor. I'm still getting the error messages about Desote.exe and a couple for "h.exe" and "l.exe". While this thing isn't called Police Pro, it is still acting like it. I think the only reason I can run Spyware Doctor is because it starts when my computer does. I can't start any other programs though, I can still go into files and open certain things like ebooks. It seems like Spyware Doctor is working overtime trying to stop this thing from running something every few minutes and when I do a scan it's only finding parts of it.

Is it possible for me to fix something like this? With help of course. Or would it be better for me to take my computer in to some kind of shop? If so, what kind of questions should I ask?

I know these aren't easy questions to answer and some time will be needed and probably more information from me. I just wanted to say that I'm not rushing and I appreciate any help or answers that can be given to me in advance.



Apparently Spyware Doctor can scan rootkits, though I have no idea what those are. I would like to post the scan, but I can't open paint. Anyone have any idea how I can post 'em?

Update: Nevermind, backdoored it.

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Edited by Kristrin, 04 September 2009 - 11:27 AM.


#4 garmanma

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Posted 05 September 2009 - 07:47 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
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#5 Kristrin

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Posted 07 September 2009 - 09:04 AM

A brief update, using the tips on this site. I was able to get my .exe files to work again and run Malware Bytes and Spyware Doctore, now my computer is almost back to normal. I still have a few infections showing up each time I scan. And for some reason my computer isn't recongizing me as admin anymore, even though my account is set that way.

Here is my report:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/07 04:01
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP2
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEDDEA000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79F9000 Size: 8192 File Visible: No Signed: -
Status: -

Name: mchInjDrv.sys
Image Path: C:\WINDOWS\system32\Drivers\mchInjDrv.sys
Address: 0xF7BA8000 Size: 2560 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEB5D0000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\documents and settings\all users\application data\pc tools\threatfire\orig.db
Status: Allocation size mismatch (API: 425984, Raw: 393216)

SSDT
-------------------
#: 041 Function Name: NtCreateKey
Status: Hooked by "PCTCore.sys" at address 0xf729dd72

#: 047 Function Name: NtCreateProcess
Status: Hooked by "PCTCore.sys" at address 0xf727e9a6

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "PCTCore.sys" at address 0xf727eb98

#: 063 Function Name: NtDeleteKey
Status: Hooked by "PCTCore.sys" at address 0xf729e568

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "PCTCore.sys" at address 0xf729e820

#: 119 Function Name: NtOpenKey
Status: Hooked by "PCTCore.sys" at address 0xf729ca80

#: 192 Function Name: NtRenameKey
Status: Hooked by "PCTCore.sys" at address 0xf729ec8a

#: 247 Function Name: NtSetValueKey
Status: Hooked by "PCTCore.sys" at address 0xf729e036

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "PCTCore.sys" at address 0xf727e656

Hidden Services
-------------------
Service Name: rotscxtkbsiuyx
Image Path: C:\WINDOWS\system32\drivers\rotscxudjpmbny.sys

==EOF==

#6 garmanma

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Posted 07 September 2009 - 07:23 PM

You still have the rootkit. The new ones that are out now are more stubborn. It takes a special script, tailored to the computer in question. So do not read and copy someone else's


Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 Orange Blossom

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Posted 08 September 2009 - 10:43 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/256047/windows-police-pro-and-antispyware-2010/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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