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hello and a BIG appreciative thankyou....


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#1 pawzisme

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Posted 03 September 2009 - 04:54 AM

Hello all. This is my first post here, but I do not feel like a newbie because I have been using this and similar websites for years. I thought it was about time I said THANKYOU.
Being a fixer of computers myself, I know how encouraging it is to get a 'thankyou very much' from the folk you have helped now and then, so here is mine.
What prompted it in particular was the job I have just successfully finished, cleaning a laptop for a friends son. He had not been able to use it properly for some time because the browser was hijacked, nothing would download, strange things were happening, etc etc. This is routine stuff to me, but this job turned out to be a bit more of a challenge because I could not install any antispyware tools such as Malwarebytes Antimalware, and I could not find the source which replaced suspect files as soon as I removed them. I reckoned I had a rootkit, and this was confirmed when I ran a revealer. The laptop had TDSS - but what to do about it? Bleepingcomputers, that's what. I came here and found a little tool called SDFix, used that, and after that I was able to download other tools and deal with the other problems, mostly Vundo from the owner being scammed by Antispyware 2009. I don't know if the rootkit came with that - I have dealt with that and related scamware previously, but not met TDSS in those computers, so maybe it was not related. Anyway, I would like to shake the mister who created SDFix by the virtual hand and say again THANK YOU. I do not think I could have fixed the machine without that tool. :thumbsup:

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#2 garmanma

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Posted 03 September 2009 - 10:49 AM

Hello and welcome to Bleeping Computer
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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