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Leftover Malware from a Previous Fix


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9 replies to this topic

#1 EJ123

EJ123

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  • Local time:09:34 AM

Posted 03 September 2009 - 12:18 AM

I have previously posted in this forum about my computer on this thread: http://www.bleepingcomputer.com/forums/t/239917/google-redirect/. The google redirection issue described there was resolved, but there are still a few symptoms that indicate the computer may not be completely fixed. I was working with Blade81 via private message but we were unable to solve these symptoms. They are:
  • When I log into the "Steve" account, I see this error message:
    RUNDLL
    Error loading C:/DOCUME~1/Steve/protect.dll
    The specified module could not be found.
    (Note that the combofix in the previous thread was done to the Donna account)
  • The antivirus program auto-update does not seem to be working. I can do a manual update, and I can see that automatic updates are enabled, but they do not seem to be executing.
  • Uploading actions, such as sending an email or uploading pictures to Picasa, seem to take longer than they should.
I have run DDS on the "Steve" account since it is the one that has the error message. Thanks in advance for any help you can provide.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Steve at 21:08:58.73 on Wed 09/02/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1679 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Steve\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.excite.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - No File
EB: {0EBACAF2-E0F9-47A9-98CF-0ECCE30B654C} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [net] "c:\windows\system32\net.net"
uRun: [autochk] rundll32.exe c:\docume~1\steve\protect.dll,_IWMPEvents@16
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [SetDefPrt] c:\program files\brother\brmfl04a\BrStDvPt.exe
mRun: [ControlCenter2.0] c:\program files\brother\controlcenter2\brctrcen.exe /autorun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\status~1.lnk - c:\program files\brother\brmfcmon\BrMfcWnd.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - hxxps://accounting.quickbooks.com/c1/v15.559/qboax8.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steve\applic~1\mozilla\firefox\profiles\uk5xth5z.default\
FF - prefs.js: browser.startup.homepage - hxxp://excite.com/
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-8-27 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-27 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-8-27 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-8-27 55656]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R3 WlanUIG;2Wire 802.11g USB Driver;c:\windows\system32\drivers\WlanUIG.sys [2007-8-2 347648]

=============== Created Last 30 ================

2009-08-27 21:24 55,656 a------- c:\windows\system32\drivers\avgntflt.sys
2009-08-27 21:24 --d----- c:\program files\Avira
2009-08-27 21:24 --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-08-21 09:04 --d----- c:\program files\iTunes
2009-08-12 16:18 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 16:17 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-08-10 22:12 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-08-10 22:01 --d----- c:\windows\system32\XPSViewer
2009-08-10 22:01 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-10 22:01 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-10 22:01 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-10 22:01 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-10 22:01 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-10 22:01 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-10 22:01 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-10 22:01 --d----- C:\a3e87840892266bf99b042d2
2009-08-10 22:00 --d----- c:\windows\SxsCaPendDel
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll

==================== Find3M ====================

2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 08:18 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 12:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 12:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 12:09 206,848 a------- c:\windows\system32\dllcache\occache.dll
2009-07-03 12:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 12:09 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 12:09 55,296 a------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 12:09 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 12:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 12:09 184,320 a------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 12:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 12:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 06:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-25 03:25 730,112 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 03:25 301,568 -------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 03:25 147,456 -------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 03:25 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 03:25 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2009-06-25 03:25 54,272 -------- c:\windows\system32\dllcache\wdigest.dll
2009-06-24 06:18 92,928 -------- c:\windows\system32\dllcache\ksecdd.sys
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 09:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 09:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-12 07:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-12 07:31 76,288 -------- c:\windows\system32\dllcache\telnet.exe
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:19 2,066,432 -------- c:\windows\system32\dllcache\mstscax.dll
2009-06-10 09:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:13 84,992 -------- c:\windows\system32\dllcache\avifil32.dll
2009-06-10 01:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 01:14 132,096 -------- c:\windows\system32\dllcache\wkssvc.dll
2006-09-13 21:02 6,967,072 ac------ c:\program files\gaim-1.5.0.exe
2006-09-04 18:06 13,526,432 ac------ c:\program files\RealPlayer10-5GOLD_rs.exe
2006-08-21 08:22 12,690,386 ac------ c:\program files\VSE800EPO.zip
2006-07-27 22:25 5,119,896 ac------ c:\program files\Firefox Setup 1.5.0.5.exe
2006-07-27 19:33 15,253,376 ac------ c:\program files\DivXInstaller.exe
2009-02-15 21:56 56 ---shr-- c:\windows\system32\A3A382AC08.sys
2009-02-15 21:56 1,786 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2008-09-18 12:58 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 21:09:43.21 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:34 AM

Posted 18 September 2009 - 03:10 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#3 teacup61

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Posted 27 September 2009 - 06:33 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?

#4 teacup61

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Posted 29 September 2009 - 12:57 PM

Thread reopened at request of topic starter. :(
Please make a donation so I can keep helping people just like you.
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Error reading poptart in Drive A: Delete kids y/n?

#5 EJ123

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Posted 29 September 2009 - 01:29 PM

Sorry for the delay. Since I last posted, the antivirus does seem to be updatin itself, and the slowness uploading is not consistent, so those problems can probably b ignored. The message about "Protect.dll" is still showing though.

Here is the latest DDS:





DDS (Ver_09-07-30.01) - NTFSx86
Run by Steve at 20:48:31.70 on Mon 09/28/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1616 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Documents and Settings\Steve\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.excite.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - No File
EB: {0EBACAF2-E0F9-47A9-98CF-0ECCE30B654C} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [net] "c:\windows\system32\net.net"
uRun: [autochk] rundll32.exe c:\docume~1\steve\protect.dll,_IWMPEvents@16
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [SetDefPrt] c:\program files\brother\brmfl04a\BrStDvPt.exe
mRun: [ControlCenter2.0] c:\program files\brother\controlcenter2\brctrcen.exe /autorun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\status~1.lnk - c:\program files\brother\brmfcmon\BrMfcWnd.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - hxxps://accounting.quickbooks.com/c1/v15.559/qboax8.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steve\applic~1\mozilla\firefox\profiles\uk5xth5z.default\
FF - prefs.js: browser.startup.homepage - hxxp://excite.com/
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-8-27 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-27 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-8-27 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-8-27 55656]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R3 WlanUIG;2Wire 802.11g USB Driver;c:\windows\system32\drivers\WlanUIG.sys [2007-8-2 347648]

=============== Created Last 30 ================

2009-09-16 20:44 <DIR> --d----- c:\program files\iTunes
2009-09-16 20:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-08 16:39 153,088 -------- c:\windows\system32\dllcache\triedit.dll
2009-09-05 01:54 94,208 a------- c:\windows\system32\QuickTimeVR.qtx
2009-09-05 01:54 69,632 a------- c:\windows\system32\QuickTime.qts

==================== Find3M ====================

2009-08-28 19:42 2,065,696 a------- c:\windows\system32\usbaaplrc.dll
2009-08-28 19:42 40,448 a------- c:\windows\system32\drivers\usbaapl.sys
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 08:18 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-10 08:27 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 12:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 12:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 12:09 206,848 a------- c:\windows\system32\dllcache\occache.dll
2009-07-03 12:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 12:09 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 12:09 55,296 a------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 12:09 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 12:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 12:09 184,320 a------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 12:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 12:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 06:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2006-09-13 21:02 6,967,072 ac------ c:\program files\gaim-1.5.0.exe
2006-09-04 18:06 13,526,432 ac------ c:\program files\RealPlayer10-5GOLD_rs.exe
2006-08-21 08:22 12,690,386 ac------ c:\program files\VSE800EPO.zip
2006-07-27 22:25 5,119,896 ac------ c:\program files\Firefox Setup 1.5.0.5.exe
2006-07-27 19:33 15,253,376 ac------ c:\program files\DivXInstaller.exe
2009-02-15 21:56 56 ---shr-- c:\windows\system32\A3A382AC08.sys
2009-02-15 21:56 1,786 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2008-09-18 12:58 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 20:49:13.68 ===============

Attached Files



#6 Blade81

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Posted 04 October 2009 - 12:55 PM

Hi,

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 EJ123

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Posted 07 October 2009 - 10:44 PM

Thanks for your help! I just ran ComboFix - it went quicker this time than the time before. After it was done running, I rebooted the computer, and when I logged back into the "Steve" account no warning box popped up!

I have attached the ComboFix log and the latest DDS log.

Attached Files



#8 Blade81

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Posted 08 October 2009 - 12:31 AM

Good. Logs look clean :(

Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /u in the runbox and click OK

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#9 EJ123

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Posted 08 October 2009 - 10:35 PM

I uninstalled ComboFix as directed - got the message that it was uninstalled and the icon disappeared from the desktop.

Let me know if there is anything else I should do. Thanks again for your help!

#10 Blade81

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Posted 09 October 2009 - 09:33 AM

That was all.


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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