Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Search Engine Redirect


  • Please log in to reply
2 replies to this topic

#1 Lou Diamond

Lou Diamond

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:47 PM

Posted 02 September 2009 - 10:26 PM

About a week ago my wife downloaded Win32.TDSS.rtk onto her computer and after doing a bit of cleanup (four files with the prefix kwibk.....) I seem to have everything working except the search engine redirect problem. The search results in hits which look like valid results and have valid URLs at the bottom of the screen with a mouseover, but get redirected to various sites ending with .com/search.php? or similar addresses ending with .php.

I've run HTJ and I have one recurring file that looks odd, a 02 BHO {registry key} not found message that keeps reappearing. I've run the following anti malware programs so far to no avail:

Avenger (Major Geeks)
Blacklight
Spybot Search and Destroy
Malwarebytes
Spyware Doctor

I tried Bing and one other search engine (forget which) in addition to Google which my wife uses most frequently, to see if it was a problem unique to Google. Nope - happens the same way with the other search engines.

Anyway, I've spent probably close to 24 hours now on this problem and decided to give up and ask for help.

So: HELP!!!

Thank you.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 Lou Diamond

Lou Diamond
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:47 PM

Posted 03 September 2009 - 06:19 PM

Sorry to bump but this has been up for 20 hours, no response. Can anyone help me, please?

#3 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:03:47 PM

Posted 04 September 2009 - 12:55 PM

Welcome to BC

Update mbam and run a FULL scan
Please post the results

Please run ATF

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
-----------------------------------------

Then do a Dr Web CureIt scan

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users