Posted 02 September 2009 - 09:18 PM
Hi Folks - first, appreciate the help. Secondly, I reviewed the prep page prior to posting here, however, I'm unable to run DDS or RootRepeal. Even if I re-name the file (and even while in safe mode), I can get them to start up, but the screen shuts down after a few seconds of running.
Anyway...quick description of the problem: unknown problem attempts to open internet explorer constantly - so I've had to put in a fake proxy to get it to stop. I use firefox as my primary browser. Also, several websites blocked (a majority of which are related to virus scanning, etc - no surprise)
I've also tried Malware bytes and i can get it to install after renaming the install file, but then can't actually open the application (i double click on it, the mouse gives an hour glass symbol, then nothing....)
I've run other scans with ESET and there is a recent item in quarantine (i wonder if it's related to my current issue): systemroot\system32\UACnjxfucxitq.dll
Advice on next steps? I'm normally able to self-service, but at my wits end on this one....appreciate the advice!