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bunch of problems


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#1 nick2222

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Posted 02 September 2009 - 07:29 PM

I have alot of problems. I'm getting redirected when I search on google or yahoo like some other people. I'm getting popups saying I have trojans and other problems. I have the antivirus and antispyware popups that keep saying I have all these problems. Any help would be appreciated.

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#2 boopme

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Posted 02 September 2009 - 09:22 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 nick2222

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Posted 02 September 2009 - 10:05 PM

I dowloaded malwarebytes anit malware but it won't run and i've tried removing it to do again. Now it wont remove the program it just freezes up.

#4 boopme

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Posted 02 September 2009 - 10:22 PM

Let's try Fatdcuk's fix.

Please navigate to the MBAM folder located in the Program Files directory.

Locate MBAM.exe and rename it to winlogon.exe

Once renamed double click on the file to open MBAM and select Quick Scan

At the end of the scan click Remove Selected and then reboot.


Post the scan log. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


If no joy let's try Super from Safe mode. again we may need to rename.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 nick2222

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Posted 02 September 2009 - 11:17 PM

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

9/2/2009 11:16:13 PM
mbam-log-2009-09-02 (23-16-13).txt

Scan type: Quick Scan
Objects scanned: 119395
Time elapsed: 22 minute(s), 0 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 1
Registry Keys Infected: 11
Registry Values Infected: 10
Registry Data Items Infected: 6
Folders Infected: 14
Files Infected: 20

Memory Processes Infected:
C:\Program Files\PersonalAV\PAV.exe (Rogue.PersonalAntiVirus) -> Unloaded process successfully.
C:\WINDOWS\system32\braviax.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
\\?\globalroot\systemroot\system32\UACwtaitpweyk.dll (Rogue.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\main.bho (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{8e3c68cd-f500-4a2a-8cb9-132bb38c3573} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{986a8ac1-ab4d-4f41-9068-4b01c0197867} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\main.bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{343ce214-9998-4b21-a151-ffe970167297} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\shclpjj0e795 (Rogue.AntiVirusXP2008) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\personalav (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\PC Antispyware 2010 (Rogue.PC_Antispyware2010) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\braviax (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\braviax (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\wscui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Environment\avapp (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Environment\avuninst (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\msdrv (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Nick\Application Data\shclpjj0e795 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Application Data\shclpjj0e795\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Uninstall\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

Files Infected:
\\?\globalroot\systemroot\system32\UACwtaitpweyk.dll (Rogue.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Shared\lib.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\cru629.dat (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cru629.dat (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\_scui.cpl (Rogue.HomeAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\PersonalAV\PAV.exe (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Uninstall\PersonalAV\Uninstall.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\PersonalAV\Personal Antivirus.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\PersonalAV\Uninstall.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\dllcache\figaro.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Local Settings\Temporary Internet Files\domezylana.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nick\Cookies\woceve.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\beep.sys (Fake.Beep.sys) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dllcache\beep.sys (Fake.Beep.sys) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\braviax.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\braviax.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msxmlm.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wisdstr.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\NetFilter.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#6 nick2222

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Posted 03 September 2009 - 01:42 PM

It seems to be working alrite today. All the popups have stopped and I can navigatewith google and yahoo again.

#7 boopme

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Posted 03 September 2009 - 07:27 PM

Ok looks good,if there are no further symptoms then....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 nick2222

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Posted 03 September 2009 - 11:48 PM

When I went to do the restore it said it couldnt and I should restart my computer and then do it. So I did that and did the restore but it went back to redirecting me again when I went to google or yahoo. No popups this time just the redirecting. So I scanned again with malwarebytes anti malware and it worked. So i went to do the restore but again it said to restart my computer so I havent done anything.




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