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Windows Antivirus Pro Removal??


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#1 JayStation3

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Posted 02 September 2009 - 03:30 PM

Hi - I have used this forum before to help get rid of a vundo virus a few years ago - but now I was trying to get rid of the "Windows Antivirus Pro" virus, it has really messed up my computer. I have gone through and deleted all the files that are associated with this virus, i tried to use Malwarebytes, but when I click on the icon to run it - it brings up an "Open with" window listing a bunch of differant options from adobe reader to XML Editor... I can get it to run, I can now open my browser and use the internet, but I fear I accidently deleted some thing that I wasnt supposed to... Can some one help me.... I have Hijack this and an arsenal of other removal programs - I just need a little guidance.... any help would be appriciated...

I have used several web sites to help me with this - including the one you guys have written here, but to no avail - nothing has helped...now I can't even get it to run programs, i have stopped getting all the pop ups... I can connect to the interent - i just can run any shortcut programs....thanks in advance

JayStation3
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#2 JayStation3

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Posted 03 September 2009 - 03:41 PM

Okay now I have gotten rid of the virus its self... I am currently running one last scan to be sure its gone, but I am still not able to open system restore or click any icons.
When I click an icon or I click on run as - i get a window asking which program should I use to run it...

When i try and click properties to change my desktop back ground - I get a control panel error box saying C:\windows\system32\rundll32.exe - application not found

Any help on as to what to do now would be appriciated, thanks
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#3 JayStation3

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Posted 03 September 2009 - 11:21 PM

any one - any ideas?? Would like to know how to take care of this problem...
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#4 JayStation3

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Posted 04 September 2009 - 03:39 PM

okay - so am i posting in the wrong place? Is there any one who can help me - I have searched and searched... I have no Idea where to start - I have removed the virus its self... I just dont know how to get the computer running correctly again...
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#5 garmanma

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Posted 05 September 2009 - 08:28 PM

We search the forum looking for replies to the post
When you keep posting, it looks like you are being helped


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
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why won't my laptop work?

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#6 JayStation3

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Posted 05 September 2009 - 10:02 PM

Okay, Sorry for the over posting, I was just bumping the topic - thanks for the reply - let me give you an update real fast about what is going on with the laptop now.... for one - i have searched and searched the net and found how to get rid of all the AntiVirus Pro files, now I am down to ONE last infected file.

MBAM.Log

C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) ->Delete On Reboot

I am running Windows XP Media Center SP3

It seems as if the infected file "learns" the new names I keep using to run Malwarebytes. Every time I run it and it tells me to reboot, the next time I reboot - It won't run unless I rename it some thing new - basically I need to rename the .exe file to some thing I hadn't named it before - Just thought it was interesting how that was happening.

Any way - I removed over 110 differant infected files with various malware/anti virus/spyware programs - and now I am stuck on this one. I was hoping to be able to remove this last bug with out having to post logs and what not - but it looks like I will be needing your help after all.

I will wait for your reply with this thread before I do any thing else, because as I said - I have gotten totally rid of the AntiVirusPro virus and now I just need some guidance on this "uacinit.dll" file...

thanks for your help in advance and I will be awaiting your reply
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#7 garmanma

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Posted 06 September 2009 - 04:39 PM

I have gotten totally rid of the AntiVirusPro virus


Don't be so sure about that
Please run the Root Repeal scan
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#8 JayStation3

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Posted 06 September 2009 - 04:43 PM

ok, I wasn't sure if I should take that course of action with the new info, will do and post back.
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#9 JayStation3

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Posted 06 September 2009 - 05:03 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/06 16:51
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEDF7A000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7B4E000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEB74E000 Size: 49152 File Visible: No Signed: -
Status: -

Name: srescan.sys
Image Path: srescan.sys
Address: 0xF72C9000 Size: 81920 File Visible: No Signed: -
Status: -

Name: uarue.sys
Image Path: C:\WINDOWS\system32\drivers\uarue.sys
Address: 0xF64F4000 Size: 61440 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\WINDOWS\system32\UACbnypxvcdji.dat
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UAChtkljggdbk.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\uacinit.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UAClviscvxryv.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACnhyrjmpwlc.db
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACrvvcbkqnpj.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\UACycyykorfqw.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\UACea8b.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\UAC483b.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\UAC58c6.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\UACa262.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\UACa456.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\Temp\UACa705.tmp
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\UACnxlvpimrnh.sys
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Mrs. Clark\Local Settings\Temp\UAC3fba.tmp
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Mrs. Clark\Local Settings\Temp\nsm1D.tmp\UAC.dll
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Mrs. Clark\Local Settings\Temp\nsw1A.tmp\UAC.dat
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Mrs. Clark\Local Settings\Application Data\Microsoft\Messenger\tyrrell_clark@hotmail.com\SharingMetadata\roseboy2@hotmail.com\DFSR\Staging\CS{614CF3C2-B43C-A137-F2EE-6D9D050A549E}\13\15-{D27AA268-E779-4285-AF56-F1D14C5E15AC}-v13-{D27AA268-E779-4285-AF56-F1D14C5E15AC}-v15-Downloaded.frx:{59828bbb-3f72-4c1b-a420-b51ad66eb5d3}.XPRESS
Status: Visible to the Windows API, but not on disk.

Stealth Objects
-------------------
Object: Hidden Module [Name: UACrvvcbkqnpj.dll]
Process: svchost.exe (PID: 1116) Address: 0x10000000 Size: 73728

Hidden Services
-------------------
Service Name: UACd.sys
Image Path: C:\WINDOWS\system32\drivers\UACnxlvpimrnh.sys

Shadow SSDT
-------------------
#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xee14c250

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xee14c2e0

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xee14c360

#: 502 Function Name: NtUserSendInput
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xee14c520

#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xee148b00

==EOF==
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#10 garmanma

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Posted 07 September 2009 - 06:16 PM

You still have a nasty rootkit. At this time there is no easy way to get rid of it. You need to submit a DDS / HJT log

If you cannot run the DDS scan, put that in your message
Be sure to include the Root Repeal log



Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 Orange Blossom

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Posted 07 September 2009 - 11:32 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/256018/looking-for-help-removing-issue-with-uacinitdll-trogenagent/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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