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Host Process for Windows Services stopped working and was closed


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#1 vish

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Posted 02 September 2009 - 03:02 PM

Hi guys!

Recently had a problem with my hard drive on a dell inspiron 1545 and it was replaced with windows vista being re-installed.
Am now getting the above mentioned error. I think it is linked to the audio driver. I have tried installing the latest driver from the dell website, but no luck.

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe_AudioSrv
Application Version: 6.0.6001.18000
Application Timestamp: 47919291
Fault Module Name: stapo64.dll
Fault Module Version: 1.0.6162.3
Fault Module Timestamp: 49b1572c
Exception Code: c0000005
Exception Offset: 0000000000109314
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a71
Additional Information 2: 2b9e64833ded1b8566df2c12e9bbc072
Additional Information 3: 7f33
Additional Information 4: 792fb17855832c39c432fcfecbbb3da9

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

thanks vish

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#2 Bambo

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Posted 02 September 2009 - 06:12 PM

You have all updates for Vista from that 1545 driver page? More than just IDT drivers. Bios is now A08? Only 1545 users know if that matters. Keep it in mind if nothing else works.

Have no idea but think I would update to SP2 and see what happens.

http://social.answers.microsoft.com/Forums...e6-4f88c8138197 not same computer but Vista64bit, same idt audio chip and same error. He fixed it by driver update. You already done that.

OS is partly Dell with all their bundled programs so may be better to ask at their laptop forum http://en.community.dell.com/forums/3516.aspx Perhaps an issue where you need to know all details of that particular model. Could be something unrelated to audio service/driver that trigger error.

What will not hurt is to type "cmd" in startmenu, rightclick and chose run as administrator. Then fire off "sfc /scannow" Checks system files for errors. http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/ for xp but same thing. And of course issues...

Come to think of it also run chkdsk, cant find directions here so http://www.vistax64.com/tutorials/67612-ch...isk-chkdsk.html

If you post at Dell forum tell them you have done these 2 attempts to fix the unknown.

Edited by Bambo, 02 September 2009 - 06:20 PM.


#3 vish

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Posted 04 September 2009 - 12:17 PM

thanks!

the bios update seems to have done the trick




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