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can someone please look at my logs


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3 replies to this topic

#1 Leanie

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Posted 02 September 2009 - 12:31 PM

I had a couple of virus' awhile back and spyware and had someone to clean my pc for me. Everything was great but for some reason "my computer" will hang for minutes before it finally shows up and also when I open certain programs like Photoshop will take forever to open. A few weeks ago I used dial-a-fix and everything was ok, but my printer wouldn't scan so the other day I re-installed the printer and now my pc is acting crazy again. I thought it might be a problem with my printer so I uninstalled it and used their removal tool to make sure I got everything off the pc and photoshop is still hanging and everything else. I also notice in add/remove programs I have Microsoft NET framework 2.0 service pack 2, 3.0 sp 3, and 3.5 sp 1...I have winXP sp 3, gateway 552ge desktop, 504mb ram....

DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 13:08:36.32 on Wed 09/02/2009
Internet Explorer: 8.0.6001.18702

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2010\ievkbd.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
TB: AOL Toolbar: {4982d40a-c53b-4615-b15b-b5b5e98d167c} -
TB: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.6.0_03\bin\jusched.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe"
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe
IE: Add to Anti-Banner - c:\program files\kaspersky lab\kaspersky internet security 2010\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {88650482-3892-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/profiler/PCPitStop.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli scecli scecli scecli

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-09-02 12:48 <DIR> --d----- c:\program files\CCleaner
2009-09-02 11:32 <DIR> --d----- c:\windows\system32\CatRoot2
2009-09-02 10:31 208 a------- c:\windows\HpBestModeUpdatePatchLog.ini
2009-09-02 10:31 206 a------- c:\windows\HPGdiPlus.ini
2009-08-30 16:33 <DIR> --d----- c:\temp\FixEngine
2009-08-30 16:11 38,868 -------- c:\windows\hpomdl03.dat.temp
2009-08-30 16:11 29,279 -------- c:\windows\hpoins03.dat.temp
2009-08-28 18:01 <DIR> --d----- c:\docume~1\owner\applic~1\Citrix
2009-08-22 14:24 <DIR> --d----- c:\program files\Nero 9
2009-08-22 13:56 <DIR> --d----- c:\program files\BCL Technologies
2009-08-21 14:46 <DIR> --d----- c:\program files\ShowMyPCService
2009-08-20 15:31 50,920 a------- c:\windows\system32\storyboo.ttf
2009-08-20 10:02 604,140 a--sh--- c:\windows\system32\drivers\ISwift3.dat
2009-08-20 09:59 105,395 a------- c:\windows\system32\drivers\klin.dat
2009-08-20 09:59 94,643 a------- c:\windows\system32\drivers\klick.dat
2009-08-20 09:58 <DIR> --d----- c:\program files\Kaspersky Lab
2009-08-20 09:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2009-08-13 12:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\HipSoft
2009-08-13 12:38 <DIR> --d----- c:\program files\LeeGTs Games
2009-08-12 14:36 <DIR> --d----- c:\docume~1\owner\applic~1\Xilisoft Corporation
2009-08-12 14:33 <DIR> --d----- c:\program files\Xilisoft
2009-08-12 14:07 <DIR> --d----- c:\windows\WinAVI Video Converter 9.0
2009-08-12 14:07 <DIR> --d----- c:\program files\WinAVI Video Converter 9.0
2009-08-12 13:37 737,280 a------- c:\windows\iun6002.exe
2009-08-12 13:37 <DIR> --d----- c:\program files\Codec Pack - All In 1
2009-08-12 13:07 1,700,352 a------- c:\windows\system32\GdiPlus.dll
2009-08-12 13:07 <DIR> --d----- c:\program files\AVS4YOU
2009-08-12 10:30 823,296 a------- c:\windows\isRS-000.tmp
2009-08-12 07:58 <DIR> --d----- c:\windows\Winrar 3.71 Full
2009-08-12 07:58 <DIR> --d----- c:\program files\Winrar 3.71 Full
2009-08-11 14:36 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-11 14:36 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-11 07:38 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-11 07:38 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-11 07:38 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-06 20:18 <DIR> --d----- c:\program files\FrostWire
2009-08-05 08:03 <DIR> --dsh--- c:\documents and settings\owner\IECompatCache
2009-08-05 05:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 21:22 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-08-04 21:22 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-08-04 21:22 101,376 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-08-04 20:03 375,519 -c------ c:\windows\system32\dllcache\nuskin.wmv
2009-08-04 20:03 22,060 -c------ c:\windows\system32\dllcache\npds.zip
2009-08-04 20:03 403 -c------ c:\windows\system32\dllcache\npdrmv2.zip
2009-08-04 20:03 1,306,624 -c------ c:\windows\system32\dllcache\msxml6.dll
2009-08-04 20:03 79,872 -c------ c:\windows\system32\dllcache\msxml6r.dll
2009-08-04 20:03 294,912 -c------ c:\windows\system32\dllcache\msaud32.acm
2009-08-04 20:03 97,117 -c------ c:\windows\system32\dllcache\mplayer2.hlp
2009-08-04 20:03 18,286 -c------ c:\windows\system32\dllcache\mplayer2.inf
2009-08-04 20:03 2,778 -c------ c:\windows\system32\dllcache\mplogoh.gif
2009-08-04 20:03 2,545 -c------ c:\windows\system32\dllcache\mplogo.gif
2009-08-04 20:03 1,885 -c------ c:\windows\system32\dllcache\mplayer2.cnt
2009-08-04 20:03 457,607 -c------ c:\windows\system32\dllcache\mdlib.wmv
2009-08-04 20:03 290,816 -c------ c:\windows\system32\dllcache\l3codeca.acm
2009-08-04 19:41 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-08-04 19:38 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2009-08-04 19:38 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-08-04 19:38 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-08-04 19:38 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-08-04 19:38 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-08-04 19:37 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-08-04 14:58 <DIR> --d----- C:\MSXML3msms
2009-08-04 08:56 667 a------- C:\register.bat

==================== Find3M ====================

2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-31 08:33 23,444 ac------ c:\windows\system32\emptyregdb.dat
2009-07-30 15:02 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-23 00:11 163,840 a------- c:\windows\system32\igfxzoom.exe
2009-07-23 00:11 131,072 a------- c:\windows\system32\igfxtray.exe
2009-07-23 00:11 241,664 a------- c:\windows\system32\igfxsrvc.exe
2009-07-23 00:11 135,168 a------- c:\windows\system32\igfxpers.exe
2009-07-23 00:11 163,840 a------- c:\windows\system32\igfxext.exe
2009-07-23 00:11 528,384 a------- c:\windows\system32\igfxcfg.exe
2009-07-23 00:11 163,840 a------- c:\windows\system32\hkcmd.exe
2009-07-23 00:04 389,120 a------- c:\windows\system32\igxpun.exe
2009-07-23 00:03 151,552 ac------ c:\windows\system32\igfxdiag.exe
2009-07-23 00:00 61,952 ac------ c:\windows\system32\Hdaudpropshortcut.exe
2009-07-23 00:00 111,104 ac------ c:\windows\system32\ESFinish.exe
2009-07-22 23:58 172,032 a------- c:\windows\system32\PSIService.exe
2009-07-22 23:58 1,135,616 ac------ c:\windows\system32\ntbackup.exe
2009-07-22 23:57 57,344 a------- c:\windows\system32\ASTSRV.EXE
2009-07-22 23:45 306,688 ac------ c:\windows\IsUninst.exe
2009-07-22 23:45 60,416 ac------ c:\windows\ALCFDRTM.EXE
2009-07-22 23:45 86,016 ac------ c:\windows\unvise32qt.exe
2009-07-22 23:44 2,560 a------- c:\windows\_MSRSTRT.EXE
2009-07-22 23:44 545,280 a------- c:\windows\zHotkey.exe
2009-07-22 23:44 299,008 ac------ c:\windows\uninst.exe
2009-07-22 23:44 36,864 ac------ c:\windows\ShowWnd.exe
2009-07-22 23:08 73,728 a------- c:\windows\SOUNDMAN.EXE
2009-07-22 23:08 73,728 a------- c:\windows\SET122.tmp
2009-07-22 23:08 8,780,800 a------- c:\windows\RTLCPL.EXE
2009-07-22 23:07 2,550,272 a------- c:\windows\ALCWZRD.EXE
2009-07-22 23:06 57,344 a------- c:\windows\ALCMTR.EXE
2009-07-22 22:24 118,784 a------- c:\windows\system32\Prounstl.exe
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 05:48 219,648 a------- c:\windows\PEV.exe
2009-07-05 14:14 0 a------- c:\windows\system32\drivers\c7d6c8da.sys
2009-07-03 15:48 219,664 a------- c:\windows\system32\klogon.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 04:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 04:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 04:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 04:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 04:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 04:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 08:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 10:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 02:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-03-29 20:11 1,706 ac------ c:\docume~1\owner\applic~1\wklnhst.dat
2002-07-01 10:13 224 a--sh--- c:\docume~1\owner\applic~1\maildriver32.dat

============= FINISH: 13:09:07.50 ===============

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#2 Leanie

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Posted 02 September 2009 - 01:55 PM

anybody? I really need to get this fixed, I have to scan and email some pics to be published in a book and can't right now.

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 02 September 2009 - 05:22 PM.


#3 Elise

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Posted 18 September 2009 - 08:55 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#4 teacup61

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Posted 23 September 2009 - 08:11 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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