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HJT log shows ONLY secure items


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5 replies to this topic

#1 marvbro

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Posted 02 September 2009 - 11:25 AM

No matter if I put all items into ignor list; all I keep getting is a repeat of the 'secure items' .
How do I get the HJT program to work 'normally' again? Thanx

Attached Files


Edited by marvbro, 02 September 2009 - 11:26 AM.


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#2 Shannon2012

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Posted 17 September 2009 - 04:51 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Shannon

#3 Orange Blossom

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Posted 25 September 2009 - 10:57 PM

Topic reopened.

@ marvbro,

Please respond with an updated description of your computer issues as well as the logs requested in the previous post. If you are unable to create those logs, please let us know.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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#4 extremeboy

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Posted 02 October 2009 - 03:25 PM

I'll be helping you once you post the logs for my review. :(

Thanks.

~EB
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#5 extremeboy

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Posted 04 October 2009 - 03:54 PM

Bump.
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#6 extremeboy

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Posted 06 October 2009 - 04:55 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy

Edited by extremeboy, 06 October 2009 - 04:55 PM.

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

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