Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Outlook Express issue


  • Please log in to reply
8 replies to this topic

#1 heathero617

heathero617

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 02 September 2009 - 08:06 AM

It just happened yesterday without warning. I had been using it all day then all of a sudden ... nothing. I have verified my name and password and log in to hotmail is perfect using ie, but outlook express will NOT work. Here are the error messages i get.

Access to the account was denied. Verify that your username and password are correct. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp' Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp' Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Header download for the 'Inbox' folder did not complete. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp' Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33


EDIT: HJT logfile removed~not allowed in this forum

Edited by garmanma, 02 September 2009 - 11:11 AM.


BC AdBot (Login to Remove)

 


#2 robinsp

robinsp

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:59 PM

Posted 02 September 2009 - 10:23 AM

hmmm interesting - me too - yesterday - same issue ????

#3 robinsp

robinsp

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:59 PM

Posted 02 September 2009 - 10:32 AM

this seems to be something on microsoft's end: http://windowslivehelp.com/community/p/107553/413863.aspx wonder if they're finally dumping outlook express?

#4 heathero617

heathero617
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 02 September 2009 - 10:39 AM

Thank you, although the link went to a dead page, i recieved emails a few months ago but i contacted them asking about them >forwarded it to them< and recieved responses stating they were in fact phishing emails and good thing i sent them. But i happened without warning and in the middle of the day.

#5 robinsp

robinsp

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:59 PM

Posted 02 September 2009 - 11:04 AM

interesting - i can still access the page (using firefox) because it's in memory somewhere - i just found it a half hour ago & now if i open IE i can;t get it. what's up with this?

FYI - on this page that was available earlier - there are 15 people with the same exact issue, some using outlook & most using OE. there's a fix that worked for those using outlook, but not OE. ( it's part of SP2, so it will only work if you haven't installed SP2)


i can copy that page into an email if it's help, but it's just text & kind of a mess. there's no fix on it for outlook express.

here's another page that's up for now: http://windowslivehelp.com/community/t/107566.aspx

#6 robinsp

robinsp

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:59 PM

Posted 02 September 2009 - 11:20 AM

ok - this seems to be working - it's downloading messages:

http://liveunplugged.spaces.live.com/Blog/...ry?sa=945442002

and - just in case this page "disappears":



Hotmail and MSN Accounts POP3/SMTP Access



Summary:

* Pop3/Smtp configurations settings for Windows Live Mail, Outlook 2003/2007, iPhone, iPod Touch, Vista's Windows Mail, and Outlook Express
* Applicable to account types Hotmail.com, Msn.com and Live.com

Accounts Qualifying/Known to Function:

* MSN Legacy Pop3(msn.com) Primary Accounts/SubAccounts - Dialup or Bring Your Own ISP(as of 1997)
* Windows Live HotMail Plus - effective Sept 21, 2007
* Free Hotmail accounts(located in the United States, Brazil, United Kingdom, Canada, Australia, France, Japan, Spain, Germany, Italy, and the Netherlands) – effective Jan and Feb 2009
* Qwest MSN Premium Accounts (reported by Qwest subscribers in the MSN Newsgroup)
* MSN Premium Accounts(Dial Up, DSL, and BYO ISP) including SubAccounts

Configuration Settings:

* Incoming Server = pop3.live.com
-Port 995
-Encryption/Authentication = SSL is required
-Full Username = username@xxxx.com (same as full email address, where xxxx.com = live.com, msn.com or hotmail.com )
-Password is required
-SPA(secure password authorization) = Off(uncheck this option)
* Outgoing Server = smtp.live.com
-Port 25 or 587 [Note: Preferred Outgoing is Port 587 instead of Port 25 since many ISP’s blocks Port 25 use. Similar blocking can occur when using Port 25 in hotels or accessing via a WiFi network]
-Outgoing Server Authentication = On(check the option)

-Encryption/Authentication = SSL or TLS
* Choose SSL for Windows Live Mail, Outlook 2003, iPhone, iPod Touch, Outlook Express and Vista's Windows Mail
* Choose TLS for Outlook 2007 (required)
-Full Username = username@xxxx.com (same as full email address)
- unless outgoing server is configured to use same incoming server option
-Password is required
- unless outgoing server is configured to use same incoming server option



Pop3/Stmp Access Capability Unknown - due to insufficient information:

* Subscription Based:
- Msn DSL Partner Accounts(Verizon, Bell)
1. Primary Accounts (using MSN Premium Software, e.g. MSN Explorer)
2. Sub-Accounts of the above Primary Accounts

Comments for Hotmail accounts(Hotmail.com, Live.com, Msn.com):

* Pop3 retrieval by design removes messages from the online web user interface’s Inbox. To retain a copy in the online Inbox ensure the email client is configured to leave a copy of the message on the server
* Pop3 retrieval, if the local email client is not configured to leave the message on the server, will place the original copy of the email in the online Deleted folder.
* The Deleted folder is emptied automatically by the server(usually within a few days)

Additional Information on Hotmail Plus/Hotmail Free accounts:

* Hotmail now offers POP Access for Hotmail Plus users (published Sept 2007)
* Windows Live Virtual Press Kit Press Materials - Fact Sheet for Hotmail free accounts(published Nov 2008)
* Pop3 Availability For Free Windows Live Hotmail Accounts (published Jan 2009)
* Pop3 Availability For Free Windows Live Hotmail Accounts in the U.S. and Brazil (published Feb 2009)
* POP3 technology has now rolled out to Hotmail customers WORLDWIDE! (published Mar 2009)



Revisions:

Feb 2, 2008: Original Published Date

May 1, 2008: Accounts Qualifying

+ Windows Live HotMail Plus (as of Sept 21, 2007) changed to read (effective Sept 21, 2007) to clarify date of Pop3 availability

May 2, 2008: Exclusions: Accounts not capable of Pop3/SMTP Access

+ Note: Two(2) Qwest/MSN DSL users changed to read 'Some Qwest/MSN DSL Users' to allow for additional confirmation

May 24, 2008: Windows Live Tags Added

Nov 9, 2008: Added 'Note' about use of Port 587 under section 'Configuration Settings/Outgoing Server'

Nov 19, 2008: Added info on Pop3 access for free Hotmail accounts(early 2009) and Press Kit Fact Sheet(link)

Feb 15, 2009: Updated to correspond with Pop3 Access for free Hotmail Accounts in select countries

Mar 14, 2009: Updated to correspond with Pop3 Access for all free Hotmail accounts ‘Worldwide’

#7 heathero617

heathero617
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 02 September 2009 - 11:21 AM

Thank you.. seems i'm not alone in this. I hope they get it fixed.

#8 heathero617

heathero617
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:59 PM

Posted 02 September 2009 - 11:25 AM

Found this on the very last page >it was a link< from ms support. Hope it helps ease the minds of others, it did me knowing i didnt have a massive computer burp since i have the other issues going on.

Hotmail - Sending reported error (0x800CCC33): "Access to the account was denied. Verify that your username and password are correct. The server responded 'forbidden'.Locked.
Contact..You’ll encounter this error message if you attempt to access your account using DAV. Microsoft publicly announced June of this year that the DAV protocol will be decommissioned.

You can still access your Hotmail account either through the web, in Windows Live Mail, or on other e-mail programs.

#9 robinsp

robinsp

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:59 PM

Posted 02 September 2009 - 11:32 AM

using the above configuration change i downloaded all my inbox messages successfully , but not the hotmail file structure - so all of my other folders on the hotmail server did not download to OE - any ideas?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users