Anyway, I used MSconfig, Malwarebytes, and combofix (the only one that actually took care of anything because the infestation somehow blocked all other scanners from running and reinstalled itself when I did get them to run. AVG8.5 and Spybot search and destroy were present but didn't help much.
THE GOOD: no more popups taking control of explorer.exe.
Networking works via wireless and ethernet.
I can use everything fine and didn't lose any files.
No sound at all (Control Panel > Sound and Audio Devices > reports "No Audio Device"
- but clicking on hardware says "device is working properly"
No BITS service:
I can't run windows update, or ONEcare or install anything from microsoft in iexplorer (no security updates)
(the windows update site, and many other virus scanners complain that they can't run in safe mode)
I can't turn on BITS manually from services.msc
Error "Could not start the BITS service on local computer.... Error 1084: service can't be started in safe mode"
I can change bootup options in MSCONFIG but even when I choose "normal startup" XP boots up fine, but doesn't start explorer.exe (or anything) except a window with the c:\Documents and Settings\Username dos prompt.
I can run explorer.exe and then everything is stable except for the above issues.
This is a Compaq Presario V5310US
windows xp home edition 2002 SP2
Any ideas where to start to get sound and updates going again?
Edited by bigbearh, 02 September 2009 - 02:07 AM.