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Sites Blocked With Non-installed Program


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#1 Kerubim

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Posted 02 September 2009 - 01:05 AM

First of all, I am running Windows XP Home. I have had a very strange problem lately. Certain sites, such as http://addons.mozilla.org, have been blocked. A very simple, straight, and to the point "Access Denied." I viewed the Page Info, and it said that it was verified by NetSweeper Inc. I've done a bit of research as to how to solve this, and all the solutions seem to involve actually having it installed. I've checked the Program List in the Control Panel several times, and there is no such program installed.

When the base site is blocked, such as in the previous example, nothing else is accessible. For example, were I able to obtain a direct link to an addon, it would come up with a 404 error.

This has happened with several other sites, and its lack of resolution is irritating me. Any help would be appreciated.

Thanks in advance,
Kerubim.

Edited by Kerubim, 02 September 2009 - 01:15 AM.


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#2 Orange Blossom

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Posted 02 September 2009 - 06:20 PM

This might be the result of an infection, so I am moving this topic from the XP forum to the Am I Infected forum.

Orange Blossom :thumbsup:
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#3 boopme

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Posted 02 September 2009 - 08:59 PM

Hello and welcome. Let's see what an MBAM scan shows.
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#4 Kerubim

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Posted 02 September 2009 - 10:35 PM

Here you go.

Malwarebytes' Anti-Malware 1.40
Database version: 2734
Windows 5.1.2600 Service Pack 3

9/2/2009 11:33:33 PM
mbam-log-2009-09-02 (23-33-33).txt

Scan type: Quick Scan
Objects scanned: 106935
Time elapsed: 18 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





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