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Infected Computer?


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#1 asei

asei

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Posted 01 September 2009 - 10:20 PM

We have a relatively new desktop computer installed about 2 months ago. In the last several days, files have appeared corrupted (Quicken) and quite a few errors pop up related to automatic updates with Microsoft and AVG software. And today, Firefox was crashing quite often and ultimately, my computer has randomly shut down and restarted while I was in the middle of working on loading or running virus software. Now, we get errors when running any kind of virus detection software, spybot, etc. Also, no automatice updates will work. Looking for some help/advice here.

Attached are files instructed by "Preparation Guide".

Here's the DDS.txt contents:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Admin at 23:00:57.39 on Tue 09/01/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2010.1493 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Admin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.spinnerrepair.com/
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\billmi~1.lnk - c:\program files\quicken\billmind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~2.lnk - c:\program files\quicken\QWDLLS.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll

============= SERVICES / DRIVERS ===============

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-7-28 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-7-28 108552]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-7-27 47640]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-7-28 335752]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-28 298776]
S2 mrtRate;mrtRate; [x]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-09-01 22:20 3,840 a------- c:\windows\system32\drivers\BANTExt.sys
2009-09-01 22:20 <DIR> --d----- c:\program files\Belarc
2009-09-01 22:16 <DIR> --d----- C:\VundoFix Backups
2009-09-01 22:16 <DIR> --d----- c:\windows\system32\KB905474
2009-09-01 20:49 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-09-01 20:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-09-01 20:48 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-09-01 20:48 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-09-01 20:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-09-01 20:48 <DIR> --d----- c:\docume~1\admin\applic~1\AVG8
2009-09-01 20:48 <DIR> --d----- c:\program files\AVG
2009-09-01 19:44 <DIR> --d----- c:\program files\NortonInstaller
2009-09-01 19:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-09-01 11:44 <DIR> --d----- c:\program files\Eusing Free Registry Cleaner
2009-08-28 11:34 <DIR> --d----- c:\program files\Mozilla Firefox(2)
2009-08-13 09:44 26,496 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-08-12 03:00 <DIR> --d----- c:\windows\ServicePackFiles
2009-08-07 03:03 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-07 03:02 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-07 03:02 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-07 03:02 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-07 03:02 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-07 03:02 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-07 03:02 <DIR> --d----- C:\e42f715356fafa0f705a7a96be
2009-08-07 03:02 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-07 03:02 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-07 03:00 <DIR> --d----- c:\program files\MSXML 6.0

==================== Find3M ====================

2009-08-05 05:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-28 13:21 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-07-28 13:21 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-28 13:21 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-26 14:58 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-26 14:57 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-07-17 14:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 02:18 233,472 a------- c:\windows\system32\wmpdxm.dll
2009-06-26 12:18 659,456 a------- c:\windows\system32\wininet.dll
2009-06-26 12:18 81,920 a------- c:\windows\system32\ieencode.dll
2009-06-25 14:36 661,504 a------- c:\windows\system32\mqqm.dll
2009-06-25 14:36 517,120 a------- c:\windows\system32\mqsnap.dll
2009-06-25 14:36 471,552 a------- c:\windows\system32\mqutil.dll
2009-06-25 14:36 225,280 a------- c:\windows\system32\mqoa.dll
2009-06-25 14:36 186,880 a------- c:\windows\system32\mqtrig.dll
2009-06-25 14:36 177,152 a------- c:\windows\system32\mqrt.dll
2009-06-25 14:36 138,240 a------- c:\windows\system32\mqad.dll
2009-06-25 14:36 123,392 a------- c:\windows\system32\mqrtdep.dll
2009-06-25 14:36 95,744 a------- c:\windows\system32\mqsec.dll
2009-06-25 14:36 48,640 a------- c:\windows\system32\mqupgrd.dll
2009-06-25 14:36 47,104 a------- c:\windows\system32\mqdscli.dll
2009-06-25 14:36 16,896 a------- c:\windows\system32\mqise.dll
2009-06-22 07:49 117,248 a------- c:\windows\system32\mqtgsvc.exe
2009-06-22 07:49 19,968 a------- c:\windows\system32\mqbkup.exe
2009-06-22 07:49 4,608 a------- c:\windows\system32\mqsvc.exe
2009-06-16 10:55 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:55 82,432 a------- c:\windows\system32\fontsub.dll
2009-06-12 07:50 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 07:50 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 10:21 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 02:32 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-05 03:42 655,872 a------- c:\windows\system32\mstscax.dll

============= FINISH: 23:01:06.70 ===============

Attached Files



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#2 pwgib

pwgib

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Posted 17 September 2009 - 08:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 teacup61

teacup61

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Posted 23 September 2009 - 08:05 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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