Greetings, and thanks in advance for your time.
I need help figuring out how to address my disk errors and file system errors. Will you please help me figure out a way to run chkdsk?
I am posting a new topic here, at the instruction of my helper, HJT Team member 'extremeboy.'
Extremeboy suggested I post here to get specific expert help on a current symptom, which I am experiencing following a malware infection.
(My original topic, where I've received instructions from extremeboy, is here, along with recent DDS logs, other scan logs, etc: http://www.bleepingcomputer.com/forums/t/248955/post-infection-further-help-needed-cant-run-chkdsk;-and-combofix-quarantine-question/
My system Software details:
Windows XP Pro, Tablet Edition, SP3, all updates taken.
Firefox used for all my web browsing.
Windows Firewall running
AVG Free version running, updated regularly
My Machine details:
Gateway M280 tablet PC notebook
Celeron processor 1.60 GHz
504 MB of RAM.
Hard Drive is a Fujitsu MHV2040BH (which is SATA, I believe).
I need help finding an alternative way to run chkdsk.
During the scan processes that eradicated my malware infection, I was prompted several times to run chkdsk to address disk errors. I have also experienced some glitches with document files getting corrupted.
Unfortunately, I have been able to run chkdsk, despite many attempts. My issues and symptoms:
-When I schedule chkdsk to run at reboot, it does not run.
-My Operating System CDs are the Gateway Recoverty CDs for XP (not purely the Windows install CDs).
When I boot from them they do not provide any way to run chkdsk.
I am only given the option to do a complete reinstall, or to save files to a new area of the HDD and install a clean set of XP.
-When I boot from an original XP CD I bought, and attempt to enter 'r' to enter Recovery, I get this message:
"Windows did not find any hard disk installed.
Make sure the drive is on, is properly connected, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic program."
I am then told that Recovery can't run, and I have to just reboot.
I was unable to find any diagnostic program pertaining to my Fujitsu hard drive.
**Thank you for reading my request!
I sincerely appreciate your help.