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Computer Freeze - Hardware or Software?


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#1 Mojinko

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Posted 01 September 2009 - 01:32 PM

Recently my laptop has been freezing up, sometimes while I'm in the middle of something, others I'll have been away from my computer for a bit and return to a freeze.

Whenever it happens, I feel the back of the laptop, to see if the back is really warm, and it isn't, so I don't think this is a heating issue.

I have to hard reboot the laptop every time this happens, a couple times a day. Just a few days ago my hard drive got corrupted (most likely from being hard rebooted too many times) and I lost all my data, but I reformatted and retransfered files from my desktop to get it up and running again.

I know this can't be good for the laptop, but I can't find a way to prevent this from happening. Since it happens sometimes while the computer idles as well, I can't think its the RAM either.

Anyone have some insight as to what is going on here?

Edit: Forgot to mention if it helps at all, the laptop is an ASUS N70Sv

I saw someone in the ASUS forums post about their computer freezing, and assumed they had the same issue. The only response they got was to try updating the BIOS. I have BIOS version 205 on my laptop, and the 206 update had some fix regarding WLAN, but that's all it said. From what I've read, since I've never tried it- don't know how, upgrading BIOS can be dangerous and you really shouldn't try it unless you know it will fix something.

Edited by Mojinko, 01 September 2009 - 01:37 PM.


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#2 garmanma

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Posted 02 September 2009 - 01:04 PM

The way you describe it, it sure sounds like a heat problem
Any error messages at all?
The next time is does it, look in the Event Viewer for the last error and see what it says

Even though you reformatted, the drive still might have some bad blocks
Go to the manufacturer's support site and download their diagnostic utility and run it
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